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Company: Prosodie Interactive, Inc.


Multi-national company takes a leadership role in Hosted IVR/CRM and Business Intelligence

FORT LAUDERDALE, FLORIDA Fort Lauderdale, known as the "Venice of America" due to its expansive and intricate canal system, is a city in Broward County, Florida, United States. The city's population is described as metropolitan, where diverse culture is commonplace. According to 2006 U.S.  2003 -- Prosodie Interactive, Inc., with offices and technology centers throughout the US, Canada, and Europe continues to demonstrate sound management principles and to provide its clients with innovative Hosted ASP, IVR/CRM and Business Intelligence Reporting solutions. This has enabled the company to maintain double digit sales increases throughout the telecom and dot-com financial struggles of recent years.

Thousands of IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time.  and Web applications developed and hosted ...

Today, Prosodie Interactive is more capable than ever and has established itself as an industry leading Technology Services Provider with over 15 years of hosting experience and thousands of IVR and Web applicationsdeveloped and deployed within the Prosodie Interactive network. Prosodie Interactive provides hosted solutions for many market segments including: Telecom, Healthcare, Finance, CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. , Government, Insurance, Transportation, Communication, Direct Response, Retail, Mail Order, Research, and Automotive ... just to name a few.

Prosodie Interactive offers large and mid-size companies cost effective, highly available solutions that are implemented in days or weeks, not months or years. Prosodie Interactive's hosted solutions are combined with their award winning Business Intelligence Reporting systems to enhance CRM thereby fostering improved customer retention, lead generation, and data reports.

Turning knowledge into profits with ...

* Minimal capital outlay capital outlay

See capital expenditure.
 

* Low per minute costs

* Flexible contract options

* Scalable solutions

* Rapid deployment

* 24/7 support

Hosted ASP IVR/CRM

* Operator assisted speech recognition

* Audio Conference Calling

* Virtual Automated Call Distributor (VACD VACD Virtual Automatic Call Distribution (software for switching data and messages between network components)
VACD Value-Added Chain Diagram (business process modeling)
VACD Virtual Appliances CD
), inbound skills based routing Skills based routing (SBR), or Skills-based call routing, is a call assignment strategy used in call centres to assign incoming calls to the most suitable agent, rather than simply choosing the next available agent.  

* Voice Broadcasting

* Transcription Services

* Dealer Locator

* Virtual Predictive Dialer

* Unified Communications

* Web hosting

* Business Intelligence Reporting

Prosodie Interactive prides itself in its ability to provide lightning fast implementation and delivery of custom solutions that help companies on two continents grow their business ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). .

For up to date information, please contact a representative at 1-866-PROSODIE or by email at sales@prosodiemail.com

PROSODIE INTERACTIVE WILL BE AT ICCM ICCM International Conference on Chemicals Management
ICCM International Call Center Management
ICCM International Centre for Culture and Management
ICCM International Committee on Composite Materials
ICCM International Council of Catholic Men
, BOOTH #1306

www.prosodieinteractive.com
COPYRIGHT 2003 Technology Marketing Corporation
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2003, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Article Details
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Title Annotation:Business Profile
Author:Lytle, Jeremy
Publication:Customer Interaction Solutions
Date:Aug 1, 2003
Words:318
Previous Article:Precision Response Corporation: your trusted experts in customer care.(Corporate Profiles: Advertising Supplement)
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