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Companies must have plans for disaster.


THE media coverage of Hurricane Katrina
    Many representatives of the news media reporting on the aftermath of Hurricane Katrina became directly involved in the unfolding events, instead of simply reporting.
     focuses on the dramatic visible impacts: sudden death, human suffering, damage to the built environment, and public disorder. Officials are counting the dead, the injured, the evacuees Resident or transient persons who have been ordered or authorized to move by competent authorities, and whose movement and accommodation are planned, organized and controlled by such authorities. , and are estimating the cost for repairing buildings and infrastructure.

    What is absent is not so tragic but quite substantial--namely, the economic losses of firms and their employees.

    In 1993, after the first World Trade Center terrorist attack, the Port Authority of New York and New Jersey Port Authority of New York and New Jersey, self-sustaining public corporation established in 1921 by the states of New York and New Jersey to administer the activities of the New York–New Jersey port area, which has a waterfront of c.  asked me to estimate the losses not determined by engineers and insurance adjustors--the lost income of firms and their employees. The econormc loss from disaster has engaged my interest since then. A rough rule of thumb from earthquake studies is that economic loss adds another 30 percent to the property loss. The economic loss is tied to downtime, unlike the physical loss.

    The major disaster facing Los Angeles Los Angeles (lôs ăn`jələs, lŏs, ăn`jəlēz'), city (1990 pop. 3,485,398), seat of Los Angeles co., S Calif.; inc. 1850.  is an earthquake. A study of the Northridge earthquake The Northridge earthquake occurred on January 17, 1994 at 4:31 AM Pacific Standard Time in the city of Los Angeles, California. The earthquake had a "strong" moment magnitude of 6.  has shown that economic losses were tied to transportation disruptions as much as to property damage and utility cut-offs. Wholesale and retail firms reported that 36 percent to 46 percent of their losses were due to transportation disruptions. Losses were less for manufacturing firms. Such losses include getting goods as well as customers and employees in and out. San Fernando Valley San Fernando Valley

    Valley, southern California, U.S. Northwest of central Los Angeles, the valley is bounded by the San Gabriel, Santa Susana, and Santa Monica mountains and the Simi Hills.
     firms reported that employee commuting times did not return to normal until two months after the earthquake.

    Transportation disruption, an important source of economic loss from a disaster, could be rivaled by communication losses, especially in L.A. where the information economy (motion pictures, finance, insurance, and professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products.  among others) has become as large as the goods production and distribution economy (manufacturing, transportation, wholesale and retail trade).

    Firms in the information sector critically depend upon communication infrastructure: computers, interconnected computer systems, the Internet, fiber optic links, telephone lines and wireless connections.

    Many organizations of the information economy simply cannot afford downtime. The Lehman Brothers Lehman Brothers Holdings Inc. (NYSE: LEH), founded in 1850, is a diversified, global financial services firm. It is a participant in investment banking, equity and fixed income sales, research and trading, investment management, private equity, and private banking.  data center was destroyed in the 9/11 attack. A back-up facility in New Jersey was brought on line by their technology chief using his BlackBerry text messenger while fleeing down the stairs Adv. 1. down the stairs - on a floor below; "the tenants live downstairs"
    downstairs, on a lower floor, below
     of one of the towers.

    The bond trading firm Cantor Fitzgerald Cantor Fitzgerald L.P. is a global financial services firm specializing in bond trading, as well as investment banking, asset management, market data and brokerage services.  lost 700 employees at its headquarters on 9/11. But two days later when the bond market reopened the firm was trading from sites in London and New Jersey.

    Financial firms tend to be more savvy than others about protecting data and software. But even financial firms, particularly banks, need help in the form of access to liquidity. When the twin towers went down, telecommunication failures made it impossible for many firms to cover their daily payment requirements. To prevent a meltdown, the Federal Reserve Bank pumped a record amount of funds into the financial system in the next few days.

    What does this imply for disaster preparedness in Los Angeles? To minimize downtime, and thus economic loss, firms must have disaster plans that address possible communication disruptions as well as transportation disruptions. Employees should plan alternative routes to work assuming major freeway closures. Key personnel should have cell phones or text messengers with them at all times.

    Although the communication-providing firms may be up to speed for a disaster, their business customers may not be. Firms should develop off-site locations for data, software, computers, and documents, sites that can be brought on-line in a moment. That can be as important as property insurance for firms in the information sector. Finally, the Federal Reserve should be prepared to ensure liquidity for Los Angeles' banks and their customers.

    Matthew P. Drennan is a professor in the Department of Urban Planning at UCLA UCLA University of California at Los Angeles
    UCLA University Center for Learning Assistance (Illinois State University)
    UCLA University of Carrollton, TX and Lower Addison, TX
     and author of "The Information Economy and American Cities."
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    Article Details
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    Title Annotation:disaster planning to manage economic losses
    Comment:Companies must have plans for disaster.(disaster planning to manage economic losses)
    Author:Drennan, Matthew P.
    Publication:Los Angeles Business Journal
    Geographic Code:1U9CA
    Date:Sep 26, 2005
    Words:617
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