Companies Honored for Excellence in Sales Productivity and Effectiveness; McLeodUSA, Sterling Commerce, CIGNA Dental, and Caremark Recognized at Pragmatech Software User Forum.

Business Editors/High-Tech Writers

AMHERST, N.H.--(BUSINESS WIRE)--Nov. 3, 2003

Pragmatech Software, Inc., the leading provider of sales productivity applications, today announced that it has honored several of its customers with awards for their success implementing and deploying Pragmatech's solutions. McLeodUSA Incorporated, Caremark Inc., CIGNA Dental Health, Inc., and Sterling Commerce received recognition for creatively utilizing Pragmatech solutions to positively impact their organization's sales productivity and overall selling strategies.

"It is with great pride that we recognize this group of clients who have achieved remarkable, measurable improvements in productivity, win rates, and professionalism by deploying leading-edge applications that facilitate more effective selling techniques," said Brooke Savage, Chairman, Pragmatech Software, Inc. "The teams within each organization responsible for driving the success of their implementations can serve as models for other companies also seeking to increase the impact of technology as an integral part of their corporate outreach initiatives."

The award recipients were recognized in the following categories:

-- Innovation Award - McLeodUSA Incorporated, founded in 1992, is

one of the nation's largest independent competitive

telecommunications services providers, offering integrated

local, long distance, wireless, Internet, and advanced

communications services to homes and businesses in 25 Midwest,

Southwest, Northwest, and Rocky Mountain states. The Company

is a facilities-based telecommunications services provider

with over 1 million residential and business access lines in

service and annual telecommunications revenues of

approximately $900 million. As of April 16, 2002, Forstmann

Little & Co. became a 58% shareholder in McLeodUSA.

-- Best Practice Award: Field Sales Implementation - Sterling

Commerce, a wholly owned subsidiary of SBC Communications Inc

(NYSE:SBC), engages in the e-business economy by providing a

full complement of Business Integration Solutions, including

Enterprise Integration, Partner Integration, and Data

Integration as well as related Outsourcing Solutions and

Professional Services, all of which are offered to meet the

needs of global enterprises, their business partners, and

their customers.

-- Best Practice Award: Proposal Group Implementation - CIGNA

Dental, headquartered in Plantation, Florida, provides group

dental benefits to over 12 million members and 6,600 employers

nationwide. A subsidiary of CIGNA HealthCare, CIGNA Dental is

one of the largest and most experienced dental insurance 

carriers, with products ranging from managed care to indemnity

plans. CIGNA Dental plans are sold on a stand-alone basis as

well as with CIGNA HealthCare medical plans. In 2002, CIGNA

Dental's revenues exceeded $3 billion.

-- Best Practice Award: Proposal Group Implementation- Caremark

Rx, Inc., a Delaware Corporation, is one of the largest

pharmaceutical services companies in the United States, with

net revenue of approximately $6.81 billion for 2002. The

company's operations are conducted through Caremark Inc.,

which provides pharmacy benefit management services and

therapeutic pharmaceutical services. These services are sold

separately and together to assist corporations, insurance

companies, unions, government employee groups, and managed

care organizations throughout the United States in delivering

prescription drugs to their members in a cost-effective

manner.

The recipients were announced at Pragmatech's 2003 International User Forum, which was held in September in Las Vegas.

About Pragmatech

Pragmatech Software, Inc., is the leading provider of sales productivity software. The company delivers proven solutions to field sales, marketing, proposal, and bid teams in Fortune 1000 companies, including those in hardware/software, telecommunications, healthcare, distribution, manufacturing, and financial services/insurance. Pragmatech's solutions automate the process of creating customer-facing selling materials, such as proposals, presentations, and RFP responses, helping companies increase sales productivity, drive down the cost of sales, and encourage best practices across the sales force. The company is headquartered in New Hampshire and has offices throughout the United States, in Reading, UK, and in Sydney, Australia. For more information on Pragmatech, visit www.pragmatech.com.