Companies Demo Emerging Technologies and E-Business Trends at Special Pavilion During GartnerGroup's Symposium/ITxpo 99.

LAKE BUENA VISTA, Fla.--(BUSINESS WIRE)--October 11, 1999--

New Emerging Technologies Research Highlights Trends in Human

Computer Interaction, and Privacy Issues

Gartner Group, Inc. (NYSE: IT) today announced the participants for its Emerging Technology Pavilion, 16 cutting-edge companies that exemplify trends that GartnerGroup researchers have targeted as potentially having the most influence on e-business strategies and information technology over the next five to 10 years.

The Emerging Technology Pavilion again takes center stage at ITxpo, the exhibit arm of GartnerGroups flagship conference, GartnerGroup Symposium/ITxpo 99, which is taking place October 11-15 in Lake Buena Vista, Fla.

This years Pavilion exhibitors are innovative start-up companies showing their technologies for the first time at a major exhibition. Selected from more than 100 applicants, the 16 companies will demonstrate the technologies and trends expected to dominate the e-business evolution. Those areas include biometrics, speech synthesis, network security, Web management, content detection, and a wide range of Internet- and intranet-related products designed to speed information sharing and access across an enterprise.

Besides the Pavilion exhibits, Jackie Fenn, GartnerGroup vice president and Research Fellow, Advanced Technologies, will unveil new research at a separate Symposium technology track that discusses the trends that affect e-commerce planning issues central to IT management. The research also profiles the effect that the technologies will have on consumers and society as a whole. According to Fenn's research, biometric logon for information access purposes (network logon, laptop protection, and so on) will be used by 15 percent of Fortune 1000 companies by 2002.

By 2006, natural language "command and control" functions will be integral in emerging operating systems. However, by 2008, the use of "synthetic characters," or avatars, will still be employed in less than 5 percent of e-commerce transactions.

"The most exciting areas undergoing evolution are the human and societal influences on the adoption of certain emerging technologies. Speech recognition, language understanding and even the ability to be recognized by one's unique iris characteristics are being incorporated in a variety of new technologies, many of which will be on view at the Emerging Technologies Pavilion," says Fenn.

The new research reveals that these human technologies will have a major impact on mobile sales forces, as well as in customer interaction on e-commerce sites. Within five years, electronic authentication will enhance mobility for sales forces. In addition, within that time frame, 60 percent of customer interaction will likely be of an electronic nature instead of person-to-person.

By 2010, authentication technologies, coupled with new display, retrieval and annotation technologies and devices, will drive the office environment closer to the paperless ideal that has been promised for so long, according to GartnerGroup.

In addition, the research points out that within seven years, more than 65 percent of U.S. and European households will have access to the Internet; that percentage will be higher in the United States, where PC penetration today stands at more than 54 percent. In 10 years, 25 per cent of the U.S. population will be permanently wired with highly mobile technology that is carried with people, and additional "instant on" capabilities will be pervasive throughout their lifestyles. Instant-on devices will appear everywhere, from cars to kitchens -- virtually every location where people work, play or travel.

Because of the increased availability of pervasive computing devices, Fenn predicts that a privacy backlash will occur against certain areas of technology, a reaction that it is beginning to surface today. For example, the privacy backlash could possibly derail certain applications of biometrics and data mining.

"This years GartnerGroup Emerging Technology participants are unique because they reflect the evolution of e-commerce trends from both a technological and personal point of view," Fenn explained. "It is important that IT managers understand how to evaluate these emerging trends, and consider both the human and technological factor as the concepts are incorporated into their centralized IT management principles."

EMERGING TECHNOLOGIES PAVILION COMPANIES

Each respective company provided the following information:

2Bridge Software 2Share from 2Bridge Software is the first packaged application to combine Web content management with decentralized Web publishing to facilitate peer-to-peer content collaboration. 2Share's unique enterprise information portal offering provides employees, customers and partners with secure and personalized access to business information, increasing organizational productivity and streamlining business processes.

Delano Technology Delano is leading the e-business revolution by providing a breakthrough way for companies to conduct e-business with the extended enterprise. The Delano E-mail Application Server is a rapid applications development environment and a highly scalable server that enables companies to rapidly develop and deploy e-business applications that leverage e-mail and the Web to interact with customers, partners, suppliers and employees.

NeoCore NeoCore has invented a breakthrough in ultra high-performance network security without sacrificing network performance. Based on patented discoveries, the company has developed enabling technologies for vendors of network security. Intrusion Detection, Firewalls, and, and a whole new category, Content Detection, are benefiting from a robust new measure of security and performance that was previously impossible.

Authentica Security Technologies PageVault(TM) gives you control over who can access your documents, which pages they see, when access is allowed and where. PageVault's fully exportable 128-bit encryption and persistent control lets you allow/deny: view, print (with or without watermark), copy/paste, and file/save. You can prevent someone sending your information elsewhere by e-mail.

Luna For service-based corporations whose businesses rely on negotiated relationships, Luna is a suite of e-relationship components for rapidly deploying secure, self-service extranets. Luna leverages complex business relationships into core strategic assets by enhancing customer retention, increasing revenues and achieving dramatic cost savings.

SoftLock.com The SoftLock CyberSales Solution (TM) is a breakthrough, patented electronic sales channel for securely merchandising and selling digital content. Comprised of the SoftLock Merchandising Network (tm) and the SoftLock Chain Reaction Channel (TM), this turnkey system and service offering actively markets and sells brand-name electronic content.

Tioga Systems Tioga is delivering Internet support infrastructure as the core foundation of e-support solutions. Learn firsthand how IT outsourcers, ISP, ISV, PC OEM and enterprise customers are using Tioga's technology to provide revolutionary computer support to any user, anywhere, anytime.

TriVida TriVida has invented the next generation in personalization technology, called "networked personalization." It personalizes groups of Web sites as well as single sites, operates over the Internet, requires no access to stored data anywhere, models all of a visitor's interests, is continuously adaptive and automatic, and operates in real time.

Conjoin Field.First is an Intranet portal for marketing and sales. It allows marketing to more efficiently deliver ammunition to the field, and it lets field sales representatives build presentations, brief themselves on competitors and products, build and distribute literature kits, and locate company experts -- dramatically reducing the time it takes to prepare for sales calls.

SwiftTouch SwiftTouch is the only service that allows mobile professionals to manage contacts, tasks, appointments and more, from the Web or from any phone. Providing virtual business cards, a powerful online organizer, and worldwide voice dialing and information retrieval services, SwiftTouch allows busy professionals to have anytime, anywhere access to their important information and contacts.

Thinking Media Sonata brings the Internet to any Java-enabled device, mobile or fixed, narrow or broadband, via applications, delivered in layered "just-in-time" downloads. It features 7K "microclient" player, scriptable Java objects, and server-side objects, for creating fully trackable applications for PCs, PDAs, Internet TV, Web advertising and more.

SAFLINK SAF2000 Multi-Biometric Enterprise Network Security Suite is an integrated grouping of packaged biometric identification and authentication security applications and biometric technologies (fingerprint, voice and facial recognition). Each product is an over-pack to the networking infrastructure that it enhances (Microsoft Windows NT, Novell NetWare, Microsoft Internet Information Server and Computer Associates Unicenter TNG).

Sensar Sensar's approach to secure network transactions with Sensar Secure Cam represents the industry's strongest method to user authentication in the PC marketplace. The Sensar Secure Cam validates the identity of a user by the iris of the user's eye. The applications for this product include cash management, network access, Internet banking and e-commerce, just to name a few. Sensar Secure Cam is easy to use, fast and highly accurate.

ve-mail ve-mail(TM) is the world's first complete 24/7 telephony interface with the Internet. The following are characteristics: multilingual, hear Web pages, message notification, e-mail retrieving, replying by voice, forwarding, hearing attachments, translates in a multitude of languages, supports e-mail and Web page to fax, and comprehensive Web interface, as well as the sophisticated "follow-me" number with virtual assistant that handles voice mail and fax to e-mail.

WellMed WellRecord is an online consumer health record that gives individuals the ability to store, manage and maintain health information in one location with absolute security, confidentiality and privacy. WellRecord is part of a suite of online personalization tools that includes health risk profiling and tailored health improvement programs.

ArrowPoint Communications ArrowPoint Communications' Web switches provide a front end for Web server forms and cache clusters, dynamically direct specific content requests to the best site and best server at that moment, and distribute popular content across the network.

GartnerGroup Symposium/ITxpo 99 GartnerGroup Symposium/ITxpo is held in Florida, October 11-15; Brisbane, Australia, October 19-22; Tokyo, October 26-28; France, November 1-4. Driven by client demand, GartnerGroup added Spring Symposium to the event roster last March. The Next Spring Symposium will be held in San Diego, Calif. on April 10-13, 2000.

GartnerGroup also is offering free live Webcasts of the keynote speakers, including Michael Dell, chairman and CEO of Dell Computer; Steve Ballmer, president of Microsoft; and Craig Barrett, president and CEO of Intel. See and hear them talk about the latest IT trends, as they discuss, debate and deconstruct the IT issues most crucial to businesses today. In addition, look for free analyst sessions as well as those available for purchase. Just visit Symposium Online (http://www.gartner.com/uswebcast) to experience the excitement of the premier event of the year.

About GartnerGroup

As the world's leading authority on IT, GartnerGroup provides clients with a wide range of products and services in the areas of IT advisory services, measurement, research, decision support, analysis and consulting. Founded in 1979, with headquarters in Stamford, Conn., GartnerGroup is at the center of a global community serving Fortune 1000 companies from 80 locations worldwide. GartnerGroup's unique capabilities and resources help bring clarity to the direction of the world's hottest and most volatile industry. Additional information about the company is available on the World Wide Web at www.gartner.com.