Community Credit Union Selects Netkey to Power Customer Technology Centers; Netkey Software Extends Brand, Sales and Vision to Customer Self-Service Touch Points.Business/Technology Editors RICHARDSON Richardson, city (1990 pop. 74,840), Dallas and Collins counties, N Tex., a suburb of Dallas; founded in the 1850s, inc. as a city 1956. Richardson manufactures telecommunications equipment, medical devices, supercomputers, computer chips, and fiber optics. , Texas--(BUSINESS WIRE)--Jan. 28, 2002 Netkey  This article or section is written like an .Please help [ rewrite this article] from a neutral point of view. Mark blatant advertising for , using . , Inc., the premier provider of enterprise solutions for self-service systems, today announced that Community Credit Union (CCU CCU abbr. 1. coronary care unit 2. critical care unit CCU critical care unit. CCU Critical care unit, see there ) has chosen Netkey software to power its network of 29 self-service banking kiosks in the Greater Dallas Area. CCU is one of the fastest growing credit unions in the country with assets under management Assets Under Management (AUM) is a term used by financial services companies in the mutual fund and money management or investment management business to gauge how much money they are managing. of more than $1.3 billion. CCU needed an economical way to introduce their more than 170,000 customers to online banking, and provide useful customer service information. They turned to Netkey for a software solution that allowed them to develop kiosks, known as "Technology Centers" where customers may research, select and apply for the products and services they need, helping the bank increase sales and reduce costs through more efficient processes. "Our mission is to aid the community and provide our customers with quality service where and when they need it," stated John Bock John Bock was born in Gribbohm in 1965. He studied in Hamburg, Germany and lives and works in Berlin. He has had solo exhibitions in a number of international institutions including MoMA, New York; Kunstwerke, Berlin, Kunsthalle, Basel; Secession, Wien; ICA London. , CCU's Chief Information Officer and IT Executive of the Year in the Dallas/Fort Worth area. "Netkey software enabled us to make a major step forward for the customer-facing side of our business." Using the Netkey-powered technology centers, CCU members have access to all online features including non-cash transactions, loan applications, fund transfers, statements and check imaging. CCU has currently deployed 29 Technology Centers in branch locations, most of which are located next to their ATMs and are available to customers around the clock. The credit union plans to place Technology Centers in select employers for which they are the dedicated credit union. "Credit unions are committed to delivering more personal, comprehensive services to their customers across multiple channels," said Alex Richardson, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Netkey. "We are pleased that the nation's largest and fastest growing community-based credit union has selected Netkey to bring online products and services into the branch office and beyond." About Netkey Netkey is the premier provider of self-service solutions for customer-focused financial institutions. Netkey customers include FleetBoston Financial FleetBoston Financial was a Boston, Massachusetts-based bank created in 1999 by the merger of Fleet Financial Group and BankBoston. In 2004 it merged with Bank of America; all of its banks and branches were given the Bank of America logo. , E*Trade, Fidelity Investments Fidelity Investments is a group of privately held companies in the financial services industry. It is made up by two independent but closely cooperating companies, Fidelity Management and Research Corporation (FMR Co. , BankAtlantic and Wachovia. The company holds three U.S. patents for its self-service technology. For more information on Netkey, please contact us at 1-800-443-7924, via e-mail at info@netkey.com, or visit us on the Web at www.netkey.com. |
|
||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion