Communicado and Logix Group Sign Pan-European Distribution Agreement to Deliver Converged Communications Management as a Service.The Communicado Streamline Management as a Service Platform Will Power Logix Resellers' Entry into High-Margin Managed Services An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality COSTA MESA Costa Mesa (kŏs`tə mā`sə), city (1990 pop. 96,357), Orange co., S Calif., on the Pacific south of Santa Ana; inc. 1953. It is a transportation, residential, and light industrial center. , Calif. -- Communicado, formerly known as SyncVoice Communications, a leading provider of management software for converged communications, announced today that it has signed a pan-European distribution agreement with Logix Group, a leading e-business infrastructure solutions and services provider for IT professionals, to offer the new Communicado Streamline[TM] Management as a Service Platform that equips VARs and MSPs to remotely manage customers' converged communication networks supporting real-time person-to-person communications. Logix will promote Streamline through its network of resellers to help businesses adopt converged communication's mobility benefits without the associated risks and management pain. Starting with a trouble-free transition to VoIP, Streamline provides the QoS, device, and application layer management capabilities required to satisfy user expectations for high-quality, real-time person-to-person collaboration including voice and video. Streamline provides the only risk-free path to the improved business processes, cost reduction and mobility promised by Unified Communications The real time redirection of a voice, text or e-mail message to the device closest to the intended recipient at any given time. For example, voice calls to desk phones could be routed to the user's cellphone when required. (UC). "Communicado is excited about the prospects of working with a world-class Value Added Value Added The enhancement a company gives its product or service before offering the product to customers. Notes: This can either increase the products price or value. Distributor like Logix. We are pleased that Logix has chosen the Communicado StreamLine platform to capitalize on Cap´i`tal`ize on` v. t. 1. To turn (an opportunity) to one's advantage; to take advantage of (a situation); to profit from; as, to capitalize on an opponent's mistakes s>. the rapidly expanding Unified Communication services opportunity throughout Europe," said Stephen Rizzone, President and Chief Executive Officer of Communicado. Supporting all major voice platforms, Streamline provides VARs or MSPs a means to remotely manage the customer's environment for them as the trusted provider of a complete converged communications solution. Communicado offers everything resellers need to add the value of guaranteed service levels to the converged communications networks The transmission channels interconnecting all client and server stations as well as all supporting hardware and software. they sell and have been supporting via break/fix. "As we establish our Unified Communications practice, our partnership with Communicado to deliver Streamline Management as a Service will give our resellers a significant advantage in driving the next few years of productivity improvement in mid-tier businesses, first in Benelux, and then throughout Europe," said Cedric Doignie, Country Manager, Logix Benelux. Streamline key features for VARs or MSPs include: * A Multi-Customer Portal that Communicado hosts for the reseller, allowing it to monitor and optimize uptime and performance for all of its customers in one highly productive interface. * Secure Granted Access that allows IT staff at multiple locations to join troubleshooting sessions instantly and perform remediation upon a user's request without the complexity of bridging VPNs. * QoS Troubleshooting at the individual voice or video call level to determining which devices or applications are disrupting service. * Stream Capture and Replay to isolate multiple application and/or device metrics related to an event's occurrence to understand the source of a problem. * One-box Solution: The Streamline Remote Toolbox See toolkit and toolbar. Appliance provides a robust environment that self-configures and links back to the Streamline portal, hosting any certified agents and third-party ecosystem tools required to run at the customer's premise. * Converged Communication User Bill of Rights defines the highest standards for converged communications and is the basis for the features and benefits found in the current version of Streamline and in the platform roadmap going forward. About Communicado Communicado (formerly known as SyncVoice Communications) is the leading provider of solutions for managing converged voice/data communications networks that carry real-time person-to-person business communications. The VXTracker[TM] software product line and Communicado's field-tested Streamline Management as a Service Platform are used by more than 400 advanced technology adopters including Allergan, St. Joseph Health System, Tenet Healthcare Tenet Healthcare Corporation (THC) is an operating company that owns and operates 57 hospitals in the United States [1]. It is based in Dallas, Texas. Its stock ticker symbol on the New York Stock Exchange is NYSE: THC. and the Discovery Channel, to reduce business risk and lower operating costs operating costs npl → gastos mpl operacionales , combining technical tools with business analytics. Communicado is headquartered in Costa Mesa, California Costa Mesa is a suburban middle class city in Orange County, California, United States. The population was 108,724 at the 2000 census. Since its incorporation in 1953, the city has grown from a semi-rural farming community of 16,840 to a suburban city with an economy based on USA and has sales offices throughout North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. . For more information, visit http://www.communicado-inc.com/. About Logix Group Founded in 1992 and subsidiary of Groupe Open, Logix Group (640 employees - EU 427 M revenue in 2006) is a leading European e-business infrastructure solutions and services provider for IT professionals. Logix Group provides companies with a full range of infrastructure stacks (middleware Software that functions as a conversion or translation layer. It is also a consolidator and integrator. Custom-programmed middleware solutions have been developed for decades to enable one application to communicate with another that either runs on a different platform or comes from a , servers, storage, network and security) based on the leading-edge partnerships in combination with innovative services through a network of value-added resellers A value-added reseller (VAR) is a company that adds some feature(s) to an existing product(s), then resells it (usually to end-users) as an integrated product or complete "turn-key" solution. , systems integrators, independent software vendors and consultants. More than 6,500 partners benefit from Logix technical and sales expertise as well as a real business development support through its full range of value added services (integration, hosting, training, logistics, marketing and financial). Logix Group has locations in France, Belgium, Luxembourg, Holland, Spain, Morocco (+21 NWA NWA Northwest Airlines (ICAO code) NWA Northwest Arkansas NWA National Wrestling Alliance NWA National Weather Association NWA National Works Agency (Jamaica) NWA Network Analyzer countries), Poland, Israel, Denmark, Finland, Sweden and Norway. For more information, visit http://www.logix-group.com. |
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