Communicado Releases Streamline Management as a Service Version 2.3.New Capabilities Deliver on Market Demand for Unified Communications The real time redirection of a voice, text or e-mail message to the device closest to the intended recipient at any given time. For example, voice calls to desk phones could be routed to the user's cellphone when required. Management COSTA MESA Costa Mesa (kŏs`tə mā`sə), city (1990 pop. 96,357), Orange co., S Calif., on the Pacific south of Santa Ana; inc. 1953. It is a transportation, residential, and light industrial center. , Calif. -- Communicado, a leading provider of management software for converged communications, announced today the release of its Communicado Streamline[TM] Management as a Service Platform version 2.3. The new platform provides VARs, MSPs and Integrators with a more effective and easier-to-deploy solution for remotely managing their customers' converged communications environments to support real-time person-to-person communications. "Communicado Streamline 2.3 leverages the combined vision of our customers. They asked for simplified deployment and increased diagnostic power and suggested how to make the product even easier to use," said Stephen Rizzone, President and Chief Executive Officer of Communicado. "With these new enhancements built in, Streamline offers our customers instant visibility to issues and efficient correction of the problems that may occur in a converged communications environment." "Crytycal Services Management prides itself on being the leader in the area of critical event monitoring In computer science, event monitoring is the process of collecting, analyzing, and signalling event occurrences to subscribers such as operating system processes, active database rules as well as human operators. , reporting and proactive network infrastructure support," said Tim Brennan, Vice President of Crytycal Services Management. "We applaud the additions in Streamline 2.3, which are right on track to address the growing needs of our service providers and large carrier customers as they remotely manage their customers' IP telephony The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. and unified communications environments." Streamline 2.3 integrates with existing network management systems including specialized tools for monitoring TDM-based legacy PBXs. Thus Streamline is ideal for organizations that want to graduate from PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). alarm monitoring to providing fully managed services An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality for converged communications environments. Additional Streamline 2.3 enhancements include: * Configuration Templates that dramatically speed the deployment and agent configurations. * SNMP (Simple Network Management Protocol) A widely used network monitoring and control protocol. Data are passed from SNMP agents, which are hardware and/or software processes reporting activity in each network device (hub, router, bridge, etc. Trap Handlers that separate and define traps for easier processing. * Event Dashboard which can now filter, sort and drill down into reports for expedited troubleshooting. * Automatic Reporting through an intuitive scheduling interface. * Time Zone Support to reconcile time zone data into a standard time index and display information relative to each user's time zone. * Custom Expression for Events to help administrators create custom descriptions within the rule engine. * ACL See access control list. 1. ACL - Access Control List. 2. ACL - Association for Computational Linguistics. 3. ACL - A Coroutine Language. A Pascal-based implementation of coroutines. ["Coroutines", C.D. Support for wildcard See wild cards and wildcard mask. IP address ranges within the Granted Access control list. Streamline 2.3 additions help customers achieve more value through: * VPN-Less Transport and Remote Access that requires no changes to the customer's network or firewall. * Unified Open Appliance that hosts Granted Access and premise-based tools with capacity for additional certified applications after the initial installation through the Streamline Open Toolbox Appliance (OTB OTB abbr. off-track betting OTB n abbr (US) (= off-track betting) → apuestas hechas fuera del hipódromo OTB n abbr (US) (= off-track betting ). * Multi-Customer Portal that Communicado hosts for the reseller, allowing it to monitor and optimize uptime and performance for all of its customers in one highly productive interface. * Integrated Toolset for deep troubleshooting that leverages its portal and OTB to provide QoS, device and application layer data with protocol analysis. * Correlated Diagnostics through Streamline's Correlated Zoom that captures troubleshooting expertise to speed resolution. About Communicado Communicado (formerly known as SyncVoice Communications) is the leading provider of solutions for managing converged voice/data communications networks that carry real-time person-to-person business communications. The VXTracker[TM] software product line and Communicado's field-tested Streamline Management as a Service Platform are used by more than 400 advanced technology adopters including Allergan, St. Joseph Health System, Tenet Healthcare and the Discovery Channel, to reduce business risk and lower operating costs, combining technical tools with business analytics. Communicado is headquartered in Santa Ana, California Santa Ana is the most populous city in Orange County, California and is the county seat. It lies approximately 10 miles inland from the Pacific Ocean, on the largely seasonal Santa Ana River. USA and has sales offices throughout North America. For more information, visit http://www.communicado-inc.com/. |
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