CommuniGate and Voxeo Join Forces to Simplify Enterprise VoIP and Data Communications with New Appliances and Hosted Services.BOSTON, Mass. -- Offering Combines Standards-Based IP-PBX, IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. , Conferencing, Presence, and Unified Messaging Having access to e-mail, voice mail and faxes via a common computer application or by telephone. For example, unified messaging may send faxes and digitized voice mail to a mail server that turns them into e-mail attachments. into Affordable Turnkey Packages CommuniGate Systems, the leader in scalable carrier-class Internet Communications solutions, and Voxeo Corporation, a premier provider of premise and hosted VoIP and IVR systems, today announced an agreement that will enable both companies to offer affordable turnkey communications servers that are extremely easy to deploy and manage. Code named project Office Lingo, the new offering combines standards-based IP-PBX, speech-enabled IVR, conferencing, presence, and unified messaging into an all-in-one enterprise communication system that eliminates the cost and complexity associated with procuring, integrating, and deploying each component separately. "We do not have a full time IT department in our business, but we needed a modern IP based PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). , and realized speech recognition could save us a ton in customer care. We also never had the full benefits of email and calendaring, because we were using an ISP (1) See in-system programmable. (2) (Internet Service Provider) An organization that provides access to the Internet. Connection to the user is provided via dial-up, ISDN, cable, DSL and T1/T3 lines. that only offered webmail. With the Office Lingo pilot we were amazed at the features from one offering, and it kept costs down not having to hire people to run it all," said Vernon Mouton mouton lamb pelt made to resemble seal or beaver. , Managing Director of WingTeam Music. "Executives in small businesses are cowed by the cost and complexity of implementing new communications technologies, like VoIP, business Instant Messaging Exchanging text messages in real time between two or more people logged into a particular instant messaging (IM) service. Instant messaging is more interactive than e-mail because messages are sent immediately, whereas e-mail messages can be queued up in a mail server for seconds or and Speech Recognition," explained Dan Miller, Senior Analyst at Opus Research. "They're looking for Looking for In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with. coherent, proven solutions that are easy to deploy, administer and customize. Project Office Lingo takes a flexible approach by offering both premises-based "appliances" and hosted approaches to help small businesses minimize their technology and financial risks." Project Office Lingo will be based on an integration of CommuniGate Pro to Voxeo's Prophecy Voice Platform with the full spectrum of delivery: from turnkey appliance to fully hosted and service models. Features included: --Calendaring --Secure Instant Messaging --Speech based IVR --IP PBX Services and Equipment Provided: --VoIP Telephony --Polycom IP Phones --Switching --Installation and support of customer premises equipment See CPE. Screen Shots of the beta Flash UI interface Pronto pron·to adv. Informal Without delay; quickly. [Spanish, from Latin pr mptus; see prompt. ! can be seen here http://www.communigate.com/screenshots/pronto!.html CommuniGate Pro is a proven, reliable IP Communications A general term for networks that use the IP protocol for voice (VoIP) and video traffic. See IP telephony. application server that allows enterprises to streamline the management of their communications and improve Total Cost of Ownership by providing a single solution for voice, data communications and collaboration. Prophecy introduces IVR functionality with built-in speech recognition and synthesis to CommuniGate Pro and lets users easily add applications to the system using VoiceXML, CCXML CCXML Call Control Extensible Markup Language CCXML Call Control Xml Interpreter , and SIP. In addition, several open source VoiceXML and CCXML applications will be available with the offering, including an auto attendant, voice mail, conference manager, and applications targeting select vertical markets. For example, a medical office application bundle will allow doctors to work from home and securely IM, email colleagues in the office, or even hold video conferences. Speech based IVR applications will help patients self service their appointments, and get pre-appointment call reminders. The initial GA release of project Office Lingo will be available from CommuniGate and Voxeo before the end of this year, with select pilots running immediately. Customers interested in the Office Lingo Pilot can contact OfficeLingo@communigate.com. About CommuniGate Systems Founded in 1991 and based in Mill Valley, California, CommuniGate Systems (CGS CGS centimeter-gram-second system. CGS or cgs abbr. centimeter-gram-second system. CGS, c.g.s. ) develops carrier-class Internet Communications software for broadband & mobile service providers, enterprises, and OEM (Original Equipment Manufacturer) The rebranding of equipment and selling it. The term initially referred to the company that made the products (the "original" manufacturer), but eventually became widely used to refer to the organization that buys the products and partners worldwide. Over 125 million end users including 45 million voice customers rely upon CGS products for their voice and data communication needs. CommuniGate Systems maintains the highest customer satisfaction level in the industry and has won more awards than any other IP Communications platform. CGS provides performance, scalability, with the benchmark proven architecture that remains un-challenged in the industry. Our open development environment with simple APIs delivers extensibility with a unique clustering technology for 99.999% uptime for the most demanding application environments. CGS has over 175 members in its partner network worldwide. Download CommuniGate Pro today and join the global initiative to help SIPify and convert nearly 2 billion email accounts to a single identity for all forms of IP communications - www.communigate.com. About Voxeo Voxeo Corporation makes telephony applications as easy to deploy as web applications. Voxeo offers hosted VoIP and IVR services, premise VoIP and IVR systems, and maintains one of the most active voice application customer and developer portals in the world. With over $40 million invested in IP and XML XML in full Extensible Markup Language. Markup language developed to be a simplified and more structural version of SGML. It incorporates features of HTML (e.g., hypertext linking), but is designed to overcome some of HTML's limitations. technologies and infrastructure, Voxeo serves customers ranging from small startups to the Fortune 500 who value speed and simplicity where complexity once reigned. Voxeo has been profitable and cash flow positive for ten consecutive quarters. For more information visit www.voxeo.com or call +1 (407) 418-1800 in the US or +44 (0) 20 7887 6085 in the UK and Europe. |
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mptus; see prompt.
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