CommuniGate Systems Equips Versature with Hosted IP Communications Platform to Increase Customer Satisfaction and Generate New Revenue.MILL VALLEY, Calif. -- CommuniGate Pro Provides Comprehensive, Customizable Internet Communications Solution, Helping Versature Grow Its Managed SMB (1) (Small to Medium-sized Business) Also called "SME" (small to medium-sized enterprise), it refers to companies that are larger than the small office/home office (SOHO), but not huge. Offering CommuniGate Systems, the leader in scalable, carrier-class Internet Communications solutions, today announced that Versature has chosen its CommuniGate Pro platform as the platform and foundation for its managed IP PBX (Internet Protocol Private Branch eXchange) A telephone switch that supports voice over IP (VoIP). IP PBXs convert IP phone calls into traditional circuit-switched TDM connections for the PSTN. offering for small- to medium-sized businesses (SMBs). As an established service provider of business-class VoIP, Versature initially developed a premise-based system, which proved to be complex and time-consuming. It also prevented Versature from standardizing its offering to generate value-added revenue for enhanced services. Versature needed to find a scalable solution that would enable it to move to a fully hosted and virtualized PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). model that could scale. After evaluating multiple solutions, Versature selected CommuniGate Pro to provide a rich and manageable hosted IP PBX system, based on open-standards. As a complete IP Communications A general term for networks that use the IP protocol for voice (VoIP) and video traffic. See IP telephony. platform, CommuniGate Pro enables Versature to offer services beyond SIP-based VoIP, such as email, instant messaging Exchanging text messages in real time between two or more people logged into a particular instant messaging (IM) service. Instant messaging is more interactive than e-mail because messages are sent immediately, whereas e-mail messages can be queued up in a mail server for seconds or and collaboration packages. CommuniGate Pro allows Versature to develop its own applications for added IP value with the CG/PL language and the XIMSS API provides rapid web/XML interfaces to the platform. This allowed Versature to increase its revenue stream through an array of value-added Internet Communications offerings. "Versature saw a huge opportunity to bring VoIP to the businesses that need it most, with a flexible, hosted solution that avoids the costs and headaches of setting up a traditional phone system," said Adam Sherman, Chief Technology Officer at Versature. "CommuniGate Pro has been easy to configure and maintain, allowing us to virtualize To cause a virtual technique to be performed. See virtualization. a customized PBX environment for many different customers within a single infrastructure. We look forward to future versions of CommuniGate Pro with more enhanced VoIP applications, allowing us to offer even more services." Versature quickly implemented a CommuniGate Pro 5 as a single-server, but "cluster-ready" solution. For scalability and 99.999% uptime, Versature then added additional nodes to form an all-active cluster. This unique clustering technology allows updates and changes to platforms with the "just add nodes" and "rolling updates" features for zero subscriber downtime when performing cluster wide changes. The Versature environment provides a complete suite of IP PBX services in a hosted model for virtualized domains with delegated administration Delegated administration describes the decentralization of role-based-access-control systems. Many enterprises use a centralized model of access control. For large organizations, this model scales poorly and IT teams become burdened with menial role-change requests. , with 10+ additional domains being added each month. Services offered include voicemail and auto-attendant, self-service, webmail access to voicemail, multiparty conference calling and secure instant messaging. CommuniGate Pro has successfully demonstrated scalability of over 150,000 domains in live environments, and recently performed a POC (Proof Of Concept) See PoC exploit. POC - Point Of Contact with HP showing 10M voice subscribers in a virtualized cluster. No other platform on the market today has demonstrated these levels of performance, scalability, low administration and TCO (1) (Total Cost of Ownership) The cost of using a computer. It includes the cost of the hardware, software and upgrades as well as the cost of the inhouse staff and/or consultants that provide training and technical support. See ROI. . "CommuniGate Pro is an ideal solution for managed service providers like Versature, looking for Looking for In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with. a comprehensive IP Communications platform," said Jon R. Doyle, Vice President of Business Development for CommuniGate Systems. "CommuniGate Pro enables subscribers to experience open standards Specifications for hardware and software that are developed by a standards organization or a consortium involved in supporting a standard. Available to the public for developing compliant products, open standards imply "open systems;" that an existing component in a system can be replaced voice and IP Communications services, at an affordable cost. CommuniGate Pro is driving the SIP standard at carrier levels through the technology and contributions to the associations developing the architectures and standards like IMS (1) See IP Multimedia Subsystem. (2) (Information Management System) An early IBM hierarchical DBMS for IBM mainframes. IMS was widely implemented throughout the 1970s under MVS and continues to be used under z/OS. and IPv6. CommuniGate Systems is leading the way to 'SIP-enable' the nearly two billion email accounts around the world to one identity for all forms of IP Communications -- voice, video and email -- with no concept of location or tolls." CommuniGate Pro is recognized as the clear leader in providing carriers with rich packaged features that increase the subscriber value potential and increase retention rates. The all-active dynamic clustering provides multi-million user sites 99.999% uptime and a rolling update capability that no other platform is able to maintain. CommuniGate Pro is the first real-time Internet Communications platform to utilize multiple operating systems Operating systems can be categorized by technology, ownership, licensing, working state, usage, and by many other characteristics. In practice, many of these groupings may overlap. in the same cluster, providing carriers with the flexibility to mix and match legacy or new architectures while reducing total cost of ownership (TCO). To test CommuniGate Pro from home, and help 'SIPify' the world, visit http://www.communigate.com. The full Versature case study can be downloaded at http://www.communigate.com/content/customers.htm. About CommuniGate Systems Founded in 1991 and based in Mill Valley, California, CommuniGate Systems (CGS CGS centimeter-gram-second system. CGS or cgs abbr. centimeter-gram-second system. CGS, c.g.s. ) develops carrier-class Internet Communications software for broadband & mobile service providers, enterprises, and OEM (Original Equipment Manufacturer) The rebranding of equipment and selling it. The term initially referred to the company that made the products (the "original" manufacturer), but eventually became widely used to refer to the organization that buys the products and partners worldwide. Over 125 million end users including 45 million voice customers rely upon CGS products for their voice and data communication needs. CommuniGate Systems maintains the highest customer satisfaction level in the industry and has won more awards than any other IP Communications platform. CGS provides performance, scalability, with the benchmark proven architecture that remains un-challenged in the industry. Our open development environment with simple APIs delivers extensibility with a unique clustering technology for 99.999% uptime for the most demanding application environments. CGS has over 175 members in its partner network worldwide. Download CommuniGate Pro today and join the global initiative to help SIPify and convert nearly 2 billion email accounts to a single identity for all forms of IP communications. About Versature Based in Ottawa, Versature is a national provider of innovative VoIP business communications solutions to mobile professionals, small and medium-sized business customers across Canada. Businesses as small as one person and as large as 250 staff members are migrating to Versature to enjoy the benefits of lower costs, care-free service and flexibility for growth with their hosted telecommunications services. |
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