CommuniGate Systems Announces VoIP Solution for Carriers and Enterprises with the Launch of CommuniGate Pro v5.0; The New Internet Communications Server for Carrier-class Voice, Email, and Collaboration Services.MILL VALLEY, Calif. -- CommuniGate Systems, the leader in scalable carrier-class Internet Communications solutions, today announced CommuniGate Pro v5.0, the single solution for messaging, collaboration, and Voice over Internet Protocol See Internet and TCP/IP. (networking) Internet Protocol - (IP) The network layer for the TCP/IP protocol suite widely used on Ethernet networks, defined in STD 5, RFC 791. IP is a connectionless, best-effort packet switching protocol. (VoIP). Voice applications have been built into the industry-unique CommuniGate Pro Dynamic Cluster, delivering an all-active, clustered "SIP Farm" with the capacity to host thousands of domains and many millions of subscribers with 99.999% uptime. "As VoIP will increasingly be deployed by large enterprises and by the major carriers, the latter deploying tens of millions of subscribers, clustered systems like CommuniGate Pro's Dynamic Cluster and SIP Farm are going to be critical elements for scalable Internet communications," said Michael Osterman, principal, Osterman Research, Inc. "In addition, CommuniGate Systems' strong push for open standards Specifications for hardware and software that are developed by a standards organization or a consortium involved in supporting a standard. Available to the public for developing compliant products, open standards imply "open systems;" that an existing component in a system can be replaced and interoperability provides leadership that the industry should follow." New VoIP applications in CommuniGate Pro v5.0 include: TeleConference Server, Auto-Attendant/IVR, Call Queuing/Automatic Call Distribution (ACD (Automatic Call Distributor) A computerized phone system that responds to the caller with a voice menu and connects the call to the appropriate agent. It can also distribute calls equally to agents. ), Voicemail and Self-Service, with easily extendible VoIP applications included and a powerful voice applications development platform. The VoIP infrastructure includes a complete solution for Session Initiation Protocol (protocol) Session Initiation Protocol - (SIP) A very simple text-based application-layer control protocol. It creates, modifies, and terminates sessions with one or more participants. Such sessions include Internet telephony and multimedia conferences. It is described in RFC 2543. (SIP) based Voice over IP, CDR (1) See CD-R and extension. (2) (Call Detail Reporting) See call accounting. (3) (Common Data Rate) A standard sampling rate for digital video for 480i and 576i systems. The rate is 13.5 MHz. See ITU-R BT. integration for billing, click to call from Outlook and Webmail, SIP Registrar An SIP registrar is a server in an SIP network that accepts SIP REGISTER requests. An SIP is a peer-to-peer protocol so it it does not need a server to set up a connection between endpoints, however to provide a public service of VOIP a registrar server must exist. and Proxy for all users and an advanced SIP infrastructure with session border control for NAT traversal Passing through network address translation (NAT) to reach a user. NAT hides private IP addresses from the public Internet; however, voice over IP (VoIP) and videoconferencing calls that originate from outside the network must locate the user's IP address. See STUN, UPnP and NAT. which keeps all users connected regardless of location. "The entire system is based on the same consolidated identity management, security foundation, and active clustering which makes CommuniGate Pro reliable and easy-to-administer," said Thom O'Connor, Director, Product Architecture of CommuniGate Systems. "CommuniGate Pro 5.0 approaches VoIP as a standards-based, Internet-ready protocol designed to enable end-to-end Internet Communications for all users, just as we demand from email. It is inevitable that the closed-network model we are seeing in the market today for IM and VoIP will make way for standards-based interoperability. With CommuniGate Pro, all users can use the same address for email, IM, voice, and video." VoIP applications for CommuniGate Pro v5.0 include: --TeleConference Server- eliminates the need to outsource multi-party conferencing, and allow users to create and host conferences --Auto-Attendant (IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. )- interactive menu systems which can be personalized for every domain and even every account on a system --Automatic Call Distribution (ACD)- sophisticated call queuing for call centers --Voicemail and Self-Service- voicemail delivered to the inbox, forwarded to your mobile device, or be automatically notified by IM when voice mail arrives --CommuniGate Programming Language (CG/PL) development platform- an open, well-documented language for developing quick and powerful voice applications or to extend the applications provided by default within the product. CommuniGate Pro now can be used as a full clustered application server with extensibility and integration "touch points" with internal applications like IM, email, and voice, or externally to other data and applications via WebDAV, SOAP/.NET, VoiceXML, for unlimited possibilities. New VoIP infrastructure for CommuniGate Pro v5.0 includes: --"SIP Farm"- unique all-active SIP clustering with the ability to "just add nodes" to grow capacity --CDR records and API for billing - call detail record logging and integration with billing systems --SBC - session border controller A Session Border Controller is a device used in some VoIP networks to exert control over the signaling and usually also the media streams involved in setting up, conducting, and tearing down calls. functionality is handled by CommuniGate Pro, including both near-end and far-end NAT traversal and media proxies --"SIP Workaround (jargon, programming) workaround - A temporary kluge used to bypass, mask or otherwise avoid a bug or misfeature in some system. Customers often find themselves living with workarounds for long periods of time rather than getting a bug fix. Features"- the ability to configure workarounds at runtime for non-standard SIP softswitches and clients, including support for Microsoft SIP clients "The Internet is constantly evolving into the most widely used communications backbone, and users now demand sophisticated Internet Communications including instant messaging Exchanging text messages in real time between two or more people logged into a particular instant messaging (IM) service. Instant messaging is more interactive than e-mail because messages are sent immediately, whereas e-mail messages can be queued up in a mail server for seconds or , email, and Voice over IP," said Vladimir Butenko, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of CommuniGate Systems. "We developed CommuniGate Pro 5.0 to bring a simple and reliable open solution to complex environments, accommodating multiple platforms with a scalable architecture to serve the largest carriers as they deploy VoIP services to their subscriber base." CommuniGate Pro v5.0, based on open SIP standards, allows users a choice of clients - IP phones, soft clients, traditional telephony, mobile devices, browsers, and IM agents - all through the same access and login. Traditional telephone numbers will still be used through PSTN (Public Switched Telephone Network) The worldwide voice telephone network. Once only an analog system, the heart of most telephone networks today is all digital. In the U.S. connectivity or ENUM. CommuniGate Pro 5.0 can route to multiple simultaneous gateways, including IP-to-PSTN and IP-to-IP, PSTN-to-IP, and even PSTN-to-PSTN between switches using SIP. Ultimately, with CommuniGate Pro 5.0 all users can choose their own choice of client for email, collaboration, and voice and still interoperate with one another. "CommuniGate Pro 5.0 with wide support of SIP protocol software and hardware, integrated presence and instant messaging Presence and Instant Messaging (PRIM) was an early proposal to the IETF of a standard protocol for instant messaging. No work has been done on it since 2001, however. Currently, SIP, its derivative SIMPLE, and XMPP are being considered for use as instant messaging protocols. as well as clustering capabilities put CommuniGate Systems well ahead of competing companies," said Paul Emond, President, Versature Corporation. "CommuniGate Pro 5.0 immediately blew us away with its feature-rich, stable and extremely configurable solution allowing us to move further, faster, than any other product in the domain. CommuniGate Systems has an impressive vision for real business use of VoIP technology and they have gone far beyond just making it work." CommuniGate Pro is recognized as the clear leader in providing carriers with rich packaged features that increase the user-base value potential and subscriber retention. The all-active dynamic clustering provides multi-million user sites 99.999% uptime and a rolling update capability that no other platform is able to maintain. CommuniGate Pro is the first real-time Internet Communications server to utilize multiple operating systems in the same cluster, thus providing carriers flexibility to mix and match legacy or new architectures while reducing total cost of ownership (TCO (1) (Total Cost of Ownership) The cost of using a computer. It includes the cost of the hardware, software and upgrades as well as the cost of the inhouse staff and/or consultants that provide training and technical support. See ROI. ). Pricing and Availability Current CommuniGate Pro customers in their maintenance period with full CGP CGP CommuniGate Pro (messaging e-mail server) CGP Certified Group Psychotherapist CGP Controlled Goods Program (Canadian) CGP Certified Geriatric Pharmacist (pharmacist certification) 4.3 licenses will be able to upgrade to this new version at no charge. Other customers using previous versions of CommuniGate Pro and out of maintenance or without full licenses can upgrade to the newest version at 35% of the list price. The new version will start for a limited introductory period at $699 for the single server 25-user pack, with Dynamic Clusters ranging from 500 users scaling to millions of subscribers. Upgrade options are also available. CommuniGate Pro is available for purchase through more than 175 partners worldwide. CommuniGate Pro v5.0 trials are available for download now at: www.communigate.com. About CommuniGate Systems Founded in 1991 and based in Mill Valley, California, CommuniGate Systems (CGS CGS centimeter-gram-second system. CGS or cgs abbr. centimeter-gram-second system. CGS, c.g.s. ) develops carrier-class Internet Communications software for broadband & mobile service providers, enterprises, universities and OEM (Original Equipment Manufacturer) The rebranding of equipment and selling it. The term initially referred to the company that made the products (the "original" manufacturer), but eventually became widely used to refer to the organization that buys the products and partners worldwide. Over 115 million end users including 40 million voice customers rely upon CGS products for their voice and data communication needs. CommuniGate Systems maintains the highest customer satisfaction level in the industry and has won more awards than any other Internet Communications solution. CGS provides unsurpassed scalability and an expansive feature set all with unique clustering technology for 99.999% uptime. CGS has over 175 members in its partner network worldwide. |
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