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Commonwealth of Puerto Rico Municipal Collection Center (CRIM) Selects Hansen's Billing & Tax Solution to Manage and Bill 1.2 Million Accounts.



RANCHO CORDOVA, Calif. -- Hansen Information Technologies (Hansen(R)) today announced that a team consisting of Hansen and partner Rock Solid Technologies was selected by the Commonwealth of Puerto Rico Municipal Collection Center (CRIM CRIM Criminal
CRIM Computer Research Institute of Montreal
CRIM Centro de Recaudación de Ingresos Municipales (Municipal Internal Revenue Center, San Juan)
CRIM Centre de Recherche en Ingénierie Multilingue
) to provide a comprehensive billing and tax management solution for the entire Commonwealth of Puerto Rico. The team of Hansen, a leading provider of software solutions for government, and Rock Solid, based in San Juan, Puerto Rico San Juan (IPA: [saŋ hwaŋ]) (from the Spanish San Juan Bautista, "Saint John the Baptist") is the capital and largest municipality on Puerto Rico. , was selected to provide application software and professional services to CRIM to streamline all aspects of their billing and tax management processes.

"The Hansen software will be used by all 78 municipalities on the island, including nine regional offices and the main central office in San Juan, which will make this Hansen's largest billing and tax customer with 1.2 million accounts billed per cycle," said Carlos Thomas, Director of Billing & Tax with Hansen. "Our project team, together with Rock Solid Technologies, will provide the Hansen system to about 1,200 users."

The Hansen team will be replacing CRIM's legacy system, which generates over $800 million in revenue annually, and convert five years worth of CRIM account data. The solution will be integrated into their current financials system (Oracle), which will allow for accurate reporting and disbursement of funds to the 78 municipalities. CRIM has not determined whether the Hansen system will be deployed on an SQL Server or an Oracle database; the Hansen system runs on either. CRIM estimates the peak user count will be just over 1,000.

"CRIM's main goal is to dramatically improve the services we provide to our clients," said Norman Foy, Executive Director of CRIM. "We believe Hansen's superior product coupled with Rock Solid's local presence will allow us to achieve our goal."

The Hansen software products that will be used in CRIM are Billing, Tax Administration & Management, Personal Property Tax, Cashiering, Customer Service Call Center, and Hansen Reporting Services (Crystal Reports).

About CRIM

CRIM is the organization responsible for the collection of all municipal property and personal taxes in the Commonwealth of Puerto Rico. It was created in 1991 as part of a municipal reform that was intended to position municipalities closer to their primary sources of revenue. CRIM provides fiscal services to 78 municipalities and, as a municipal organization, is responsible for the segregation, appraisal, notification, and collection of real and personal property taxes and the distribution of public funds provided by the sources defined by law. It manages approximately 1.2 million properties and generates in excess of $800 million in revenue. For more information, please visit CRIM's Web site at www.crimpr.net.

About Rock Solid Technologies

Rock Solid Technologies, Inc. is a software solutions company, providing IT consulting, development, implementation and support of custom-made software applications. Their customers include government agencies and private enterprises. Rock Solid has implemented re-engineering projects, software deployment, security software implementations, and development for HR and payroll systems. For the past three years, they have recruited computer engineers from the University of Puerto Rico Founded in 1903, the University of Puerto Rico (Universidad de Puerto Rico in Spanish, UPR) is the oldest and largest university system in Puerto Rico. Though Puerto Rico is not a U.S.  Mayaguez (UPRM UPRM University of Puerto Rico-Mayagüez ) campus. Over 50% of their staff graduated from UPRM. Today, they employ over 50 professionals, most of them Microsoft Certified Professionals including 10 Microsoft Certified System Developers, and several Microsoft Certified System Engineers, 7 PMP See point-to-multipoint and portable media player.

PMP - Portable Media Player
 certified by PMI See Private Mortgage Insurance. , Microsoft Certified Data Base Administrators and Microsoft Certified trainers. For more information, please visit Rock Solid's Web site at www.rocksolid.com.

About Hansen Information Technologies

Hansen is the world's leading provider of Enterprise Resource Planning See ERP.

(application, business) Enterprise Resource Planning - (ERP) Any software system designed to support and automate the business processes of medium and large businesses.
 (ERP (Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer. ) applications that help manage the operations of government. Hansen's integrated suite of performance management solutions include Enterprise Asset Management (EAM (1) (Enterprise Asset Management) The management and control of the information technology assets within the enterprise. The asset management repository includes a description of the asset as well as contract information pertaining to its acquisition. ), Building Permit, Business Licensing, Business Intelligence, CIS Cis (sĭs), same as Kish (1.)


(1) (CompuServe Information Service) See CompuServe.

(2) (Card Information S
 Billing, Citizen Relationship Management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ), Code Enforcement, Financials, GIS, HR & Payroll, Property Tax, Timesheet Reporting, Transportation and Web Portal applications. Major customers include 15 of the 25 largest city and county governments in the United States. Headquartered in Rancho Cordova, California Rancho Cordova is a city in Sacramento County, California, USA, that incorporated in 2003. The State of California estimates its population at 59,056 as of January 1, 2007 [1] History , the company employs over 250 people with offices in Auckland, London, Melbourne, Mississauga, Perth, and Sydney. Please visit Hansen's Web site at www.hansen.com.
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Comment:Commonwealth of Puerto Rico Municipal Collection Center (CRIM) Selects Hansen's Billing & Tax Solution to Manage and Bill 1.2 Million Accounts.
Publication:Business Wire
Geographic Code:1USA
Date:Mar 3, 2006
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