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Duncan Security Consultants relies on its reputation to gain contracts

Gregory Duncan, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of Duncan Security Consultants Inc., in Granada Hills, California, has built his multimillion-dollar security, investigative, and consulting firm Noun 1. consulting firm - a firm of experts providing professional advice to an organization for a fee
consulting company

business firm, firm, house - the members of a business organization that owns or operates one or more establishments; "he worked for a
 doing the kind of work he knows best. As an investigator for the U.S. Coast Guard and a former security, police, and harbor-patrol officer, Duncan also applied important life lessons he learned along the way.

"That kind of work taught me discipline," says Duncan, 33. "I also listened to people, and took some fatherly fa·ther·ly  
1. Of, like, or appropriate to a father: fatherly love.

2. Showing the affection of a father.

In a manner befitting a father.
 advice about the importance of maintaining good credit." His company grossed $2.8 million in 1999 and also garnered the prestige of being a nominee for this year's BE Small Business Award.

Self-employment had always been one of Duncan's goals. His action plan began to take shape in 1994 when a colleague asked him to help develop a division of a security company. Two years later, Duncan and the colleague parted ways. Taking the option on their contract, he retained his division's clients and its 30 employees.

"Thankfully, from the contract I had with the other firm," he says, "I was able to make money. I took some of the proceeds and rolled them over."

Using his own capital and a little credit, he bankrolled nearly $5,000 to establish the company on his own. Duncan Security Consultants Inc., which now has 155 employees, offers services such as armed and unarmed security officers, investigators, traffic control, threat and risk assessment, pre-employment background checks, site surveys, and surveillance.

Currently servicing Southern California Southern California, also colloquially known as SoCal, is the southern portion of the U.S. state of California. Centered on the cities of Los Angeles and San Diego, Southern California is home to nearly 24 million people and is the nation's second most populated region, , Nevada, Washington, Arizona, and Canada, the company patrols and secures gated communities gat·ed community  
A subdivision or neighborhood, often surrounded by a barrier, to which entry is restricted to residents and their guests.
, office buildings, and hotels, and offers executive protection (similar to secret service oversight) to corporate and noncorporate individuals. Duncan's clients include: the U.S. Navy, Warner Bros BROS Brothers
BROS Benefits and Retirement Operations Section (King County, Washington)
BROS Barnes and Richmond Operatic Society (London, UK) 
., the Gap, Carl Karcher Carl Nicholas Karcher (born January 16, 1917), founded the Carl's Jr. hamburger chain, now owned by parent company CKE Restaurants, Inc..

Born on a farm near Upper Sandusky, Ohio, Karcher was the son of Ohio natives Leo and Anna Maria (Kuntz) Karcher.
 Enterprises (Carl's, Rally's, and Hardees' Restaurants) and Arco, an oil/petroleum company.

"We've used Duncan for various types of security at our convenience stores/gas station operations," says Daren Conroy, a buyer at Arco in La Palma, California La Palma is a city located in northern Orange County, California. The population was 15,408 at the 2000 census. It was originally incorporated as Dairyland, and was one of three dairy cities in the region (the other two being Dairy Valley in Cerritos and Dairy City in . "We've used them as security guards and for their roving patrol program. They've always performed well, responded quickly to emergency needs, and will patrol sites that aren't typically covered by other companies [like rural, remote areas where some of the convenience store/gas stations are located]."

Like most small businesses, Duncan's firm has had its share of obstacles. Duncan says creative financing Creative Financing is a term used widely amongst real estate investors to refer to non-traditional means of real estate financing, or financing techniques not commonly used.  techniques often helped him meet payroll when receivables were late.

"We had bank loans," he says. "There were colleagues I could borrow money from based on our relationships. It's important to have working capital because we're labor intensive Labor Intensive

A process or industry that requires large amounts of human effort to produce goods.

A good example is the hospitality industry (hotels, restaurants, etc), they are considered to be very people-oriented.
See also: Capital Intensive, Trading Dollars
 and there's always payroll to be met"

Duncan avoids the trap of bidding low to get a security contract, preferring instead to let the company's reputation for good service speak for itself. "We pride ourselves on our quality," says Duncan, who expects his firm to gross $3.8 million in sales by year's end. "Businesses talk to other businesses about whether people are reliable:'

Duncan's goal for the future is to grow his company by 15% to 20% each year. He also plans to open additional offices in California, and an office on the East Coast.

Duncan Security Consultants Inc., 10315 Woodley Ave., Suite 118, Granada Hills, CA 91344; 818-831-0056;
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Title Annotation:Duncan Security Consultants Inc.
Author:Kimble-Ellis, Sonya
Publication:Black Enterprise
Article Type:Brief Article
Geographic Code:1USA
Date:Sep 1, 2000
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