CommercialWare Makes Sweet 16 in 2004 RIS Leaderboard; Retail Expertise and Support Drive 25-Place Leap in Customer Survey.NATICK, Mass. -- CommercialWare, Inc. (www.commercialware.com), the leading provider of cross-channel commerce infrastructure solutions for retailers, was named #16 in the fifth annual RIS RIS rabies inhibiting substance. Leaderboard lead·er·board n. A board that displays the leaders in a competition. leaderboard Noun a board displaying the current scores of the leading competitors, esp in a golf tournament survey of the best retail software vendors. Up an impressive 25 places from #41 a year ago, the biggest jump of any company on this list, CommercialWare earned its ranking based upon customer evaluations of each vendor's performance in key retail categories. Driving CommercialWare's performance were Top 10 rankings in Retail Concentration and Quality of Support. "The rise of CommercialWare is an indication of a sharp focus on meeting the needs of cross-channel retailers," said Joe Skorupa, Group Editor-in-Chief of RIS News (www.risnews.com) magazine. "It is obvious that its customers hold their products and services in high regard." In Retail Concentration, an area where the RIS Leaderboard declared, "Leaders in this category possess a feature-rich suite of applications, essentially a one-stop shop One-Stop Shop A company or a location that offers a multitude of services to a client or a customer. The idea is to provide convenient and efficient service and also to create the opportunity for the company to sell more products to clients and customers. of functionalities," CommercialWare rated #6. The company was #8 in Quality of Support, an area where, "It takes a major commitment and an equally sizable siz·a·ble also size·a·ble adj. Of considerable size; fairly large. siz  a·ble·ness n. investment by a vendor to manage these (support) channels successfully,
but the potential payback PaybackThe length of time it takes to recover the initial cost of a project, without regard to the time value of money. can be enormously valuable to software providers intent on building a growing business." To create this year's survey, more than 90 vendors were involved in the research process and more than 200 retailers submitted more than 500 vendor reviews. "Earning a ranking of #16 speaks volumes about the success of our customers and the role CommercialWare plays in that success," said Donny Askin, founder and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of CommercialWare. "Our dramatic rise certainly validates our efforts to provide world class service, support, and products to mid-market retailers." About CommercialWare, Inc. Headquartered in Natick, Mass., with offices in Toronto and New York New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of , CommercialWare, Inc. is the leading developer of software solutions that offer cross-channel functionality to retailers and direct marketers - small and large, seeking to optimize transactions from all customer touch points. CommercialWare's comprehensive portfolio of products provide cross-channel infrastructure linking all aspects of the transaction lifecycle through point-of-sale, back-office, order management, fulfillment, customer service, collaboration, and analytics applications. CommercialWare, the Brand in Cross-Channel Retail, offers a confluence confluence /con·flu·ence/ (kon´floo-ins) 1. a running together; a meeting of streams.con´fluent 2. in embryology, the flowing of cells, a component process of gastrulation. of solutions that power many of the leading retail brands, including Abercrombie and Fitch, Party Land, Chico's, J.Jill, Ritz Camera, Jos. A. Bank, and Patagonia. For additional information, see www.commercialware.com or www.ordermotion.com. |
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