CommercialWare Announces WolfCamera.com as New Customer Realizing Immediate Dramatic Order Volume Increases.Business/Technology Editors NATICK, Mass.--(BUSINESS WIRE)--Dec. 10, 2001 WolfCamera.com achieves 20 to 30 percent increase in e-commerce e-commerce, commerce conducted over the Internet, most often via the World Wide Web. E-commerce can apply to purchases made through the Web or to business-to-business activities such as inventory transfers. sales since launching site last month with CommercialWare's retail.dot.commerce solution CommercialWare, Inc., a leading provider of commerce infrastructure software, today announced WolfCamera.com as a new retail.dot.commerce customer that is realizing an immediate increase in order volume. WolfCamera.com has achieved a 20 to 30 percent increase in e-commerce sales since launching their Web site in October on CommercialWare's retail.dot.commerce. The company is using the retail.dot.commerce solution for order management, fulfillment ful·fill also ful·fil tr.v. ful·filled, ful·fill·ing, ful·fills also ful·fils 1. To bring into actuality; effect: fulfilled their promises. 2. and to heighten height·en v. height·ened, height·en·ing, height·ens v.tr. 1. To raise or increase the quantity or degree of; intensify. 2. To make high or higher; raise. v.intr. customer service and achieve substantial ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). . Ritz Ritz elegant and luxurious hotel opened in Paris in 1898 by César Ritz; hence, ‘ritzy, putting on the ritz.’ [Fr. Hist.: Wentworth, 429] See : Luxury Interactive, Inc., parent company of leading e-tailer RitzCamera.com, acquired WolfCamera.com on October 1, 2001. RitzCamera.com has been using CommercialWare's retail.dot.commerce since November 1999 to manage the multi-channel orders and fulfillment process and to improve customer service at the popular retail site. Upon acquisition of their largest competitor, Ritz Interactive now claims ownership of the number one and number two photographic specialty e-tail destinations on the Web. By migrating WolfCamera.com onto the retail.dot.commerce solution, the new company is better positioned to managed the increased traffic and accommodate for future growth. "Upon acquiring WolfCamera.com, we immediately saw the benefits in using the CommercialWare retail.dot.commerce product for this site's order management and fulfillment needs based upon our previous successes with the product," said Fred H. Lerner, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Ritz Interactive, Inc. "Through our acquisition, we have solidified so·lid·i·fy v. so·lid·i·fied, so·lid·i·fy·ing, so·lid·i·fies v.tr. 1. To make solid, compact, or hard. 2. To make strong or united. v.intr. our position as the undisputed leader in the photographic e-commerce space, and by standardizing on CommercialWare's product, we can maintain a high-level of customer service across all of our sites." Founded in April 1999, RitzCamera.com has established itself as the premier online shopping source for photographic products and accessories, including an extensive selection of state-of-the-art digital cameras, and this month was named one of the "Best of the Web" for 2001 by Forbes Magazine. The user-friendly e-commerce site also supplies valuable tips, product reviews and comparisons that help online shoppers make better-informed buying decisions. In addition to quality products, useful information and the convenience of online purchasing, RitzCamera.com provides consumers with the added benefits of a "Low Prices Guarantee," no sales tax sales tax, levy on the sale of goods or services, generally calculated as a percentage of the selling price, and sometimes called a purchase tax. It is usually collected in the form of an extra charge by the retailer, who remits the tax to the government. , and free shipping for orders over $100. "Ritz Interactive claims that since implementing retail.dot.commerce across all sales channels, sales revenue has increased, customer service has improved and the call center has seen a decrease in traffic and a reduction in call times," said Donny Askin, CEO and Founder of CommercialWare. "When a long time customer like Ritz Interactive brings more sites into its fold, it is a testament to our relationship that the adoption of our software for these new channels is both quick and successful." The Ritz Interactive portfolio also includes several other photography-related Internet Internet Publicly accessible computer network connecting many smaller networks from around the world. It grew out of a U.S. Defense Department program called ARPANET (Advanced Research Projects Agency Network), established in 1969 with connections between computers at the properties, including popular digital imaging and photo-sharing site RitzPIX.com, and the comprehensive, content-oriented portal, Photography.com. Along with its photography sites, Ritz Interactive owns and operates some of the Web's most popular boating- and fishing-related destinations, including the online marine superstore su·per·store n. A very large retail store that stocks highly diversified merchandise, such as groceries, toys, and camera equipment, or a wide variety of mechandise in a specific product line, such as computers or sporting goods. , BoatersWorld.com. About CommercialWare CommercialWare is the world's leading provider of commerce infrastructure software for multi-channel retailers. CommercialWare's retail.dot.commerce and collaborate.dot.commerce enable retailers to interact and transact An earlier e-commerce system for the Web from Open Market that included order capture and secure order fulfillment using credit cards, ecash and other payment systems. It included customer service and subscription administration capabilities as well as an integrated database for reporting with, and service their customers across multiple channels, ensuring high levels of customer satisfaction and loyalty. The products seamlessly link all aspects of the transaction lifecycle from customer-facing activities like marketing, order entry, and customer service, to operational activities like order management, fulfillment, reverse logistics This article or section needs sources or references that appear in reliable, third-party publications. Alone, primary sources and sources affiliated with the subject of this article are not sufficient for an accurate encyclopedia article. , and supply chain collaboration. CommercialWare powers retail commerce for more than 80 leading retail brands, including Saks Fifth Avenue Saks Fifth Avenue is a chain of upscale American department stores that is owned and operated by Saks Fifth Avenue Enterprises (SFAE), a subsidiary of Saks Incorporated. It competes in the elite luxury department store market with Neiman Marcus, Bergdorf Goodman and Barneys New , Target, Starbucks, Brooks Brothers Brooks Brothers is the oldest surviving men's clothier in the United States, founded in 1818. The privately owned company is owned by Retail Brand Alliance, a spinoff of Luxottica, and is headquartered on Madison Avenue in New York City. , J. Jill, Ritz Camera, JoS A. Bank, and Patagonia. For more information, visit CommercialWare at http://www.commercialware.com/ About Ritz Interactive, Inc. Ritz Interactive, Inc. of Irvine, Calif., (www.RitzInteractive.com ) is an e-commerce network of interactive Web sites dedicated to providing a wide selection of leisure-time products at the most competitive prices for the online shopper. In addition to its leading photography and marine online shopping destinations RitzCamera.com and BoatersWorld.com, Ritz Interactive owns and operates a number of popular content-oriented portals serving these two distinct niche markets A niche market also known as a target market is a focused, targetable portion (subset) of a market sector. By definition, then, a business that focuses on a niche market is addressing a need for a product or service that is not being addressed by mainstream providers. . Photography-Related Web Sites: The Ritz Interactive e-commerce network includes flagship sites RitzCamera.com (www.RitzCamera.com ) and WolfCamera.com (www.WolfCamera.com), representing the number one and number two photo specialty online shopping destinations, respectively. Each of these sites features an enormous selection of quality products and accessories, no sales tax, free shipping (for orders over $100) and world-class customer service. Ritz PIX.com (www.RitzPIX.com), another Ritz Interactive property, is the Internet's premier digital imaging and photo-sharing site. The Ritz Interactive network also includes the comprehensive community portal Photography.com (www.Photography.com ), offering a wealth of useful information and resources to photo enthusiasts. Marine-Related Web Sites: Ritz Interactive owns and operates several popular marine-related Web sites, including its flagship e-commerce property BoatersWorld.com (www.BoatersWorld.com), as well as the content-oriented community portals FishingOnly.com and BoatingOnly.com. BoatersWorld.com is the premier online shopping source for boating and fishing products, offering more than 25,000 different products. The site also offers the added benefits of no sales tax, free shipping (for orders over $200) and world-class customer service. FishingOnly.com and BoatingOnly.com provide information and features of interest to avid AVID Cardiology A clinical trial–Antiarrhythmics Versus Implantable Defibrillators that compared the effect of implantable defibrillators vs the best medical therapy–antiarrhythmics for survivors of MI or those with nonsustained ventricular tachycardia anglers and boaters, in addition to online shopping. |
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