CommercialWare's OrderMotion Earns Best in Category in CRM ''Products of the Year'' Awards; Web-Based Order Management System Named Top Hosted Contact Center.

NATICK, Mass. -- CommercialWare Inc., the leading provider of cross-channel commerce solutions for retailers, today announced that its OrderMotion division earned the 2005 CRM Product of the year for best hosted contact center.

Judged by the editors of TechTarget's SearchCRM.com, OrderMotion 8.0 was chosen based on innovation, performance, ease of integration, ease of use and manageability, functionality and value. In addition to the editorial staff of SearchCRM.com, users, industry experts, analysts and consultants evaluated the entries.

In announcing the 12 winners from more than 75 new products, SearchCRM.com described OrderMotion 8.0 as a key piece to small businesses. "OrderMotion efficiently simplifies back-office functions for tracking and fulfilling orders regardless of channels - Web, e-mail, phone, mail or fax - providing true value to the user," wrote the editors.

A hosted solution designed to support the requirements of direct marketing companies, OrderMotion centralizes and automates all aspects of the transaction process, including order capture, fulfillment, inventory management, payment processing, database management and reports generation. The software integrates all order channels into one convenient platform for optimal control, processing and information gathering. Whether orders come in from mail, phone, fax, the internet or a combination of all four, OrderMotion can seamlessly capture them, manage them and report on them in real time.

"The software as a service (SaaS) model allows companies to implement state-of-the-industry business applications and automate their business processes without investing in hardware, software, and staffing," said Niels Christensen, founder and SVP of CommercialWare's OrderMotion division. "This award is further acknowledgement that the choice of OrderMotion is the right solution to help multi-channel merchants meet the need to efficiently capture, track, fulfill and service orders."

About SearchCRM

SearchCRM.com is the Web's most relevant and extensive guide dedicated to Customer Relationship Management (CRM) practitioners and decision makers. CRM is a business process that requires a special combination of customer-centric strategy and technical know-how. Visit SearchCRM.com for original daily news, expert tips, discussion forums, Webcasts and customized research that will help you develop, design and implement CRM initiatives. More information can be found at www.SearchCRM.com .

About CommercialWare, Inc. and OrderMotion

Headquartered in Natick, MA, with offices in Toronto and New York, CommercialWare Inc. develops multi-channel commerce infrastructure solutions that allow retailers and direct marketers to optimize transactions from all customer touch points. CommercialWare's comprehensive portfolio of products seamlessly links all aspects of the transaction lifecycle through point-of-sale, back-office, order management, fulfillment, customer service, collaboration, and analytics applications. The OrderMotion division delivers a complete on-demand solution that combines versatile functionality with the operating efficiency of a hosted service. It's SaaS offering serves the needs of over 300 brands including GoldSpeed.com, Warrior Golf, Ronco Inventions, Sundance Spas, e-Diamonds, LaCrosse Footwear, Healthy Pets, Sensory Edge, Simply Cheap and many other emerging and multi-channel merchants. For additional information please visit www.commercialware.com or www.ordermotion.com .