CommercialWare's OrderMotion Customer Goldspeed.com Earns RIS News Fusion Award for Multi-Channel Strategy; OrderMotion Connects and Centralizes Business Functions for Internet Jeweler.NATICK, Mass. -- CommercialWare Inc., the leading provider of cross-channel commerce solutions for retailers, today announced that Goldspeed.com, the Internet's largest discount jeweler, has won the RIS RIS rabies inhibiting substance. Fusion Award for Multi-Channel Strategy from RIS News, one of the most influential retail technology publications. The RIS Fusion Awards, published in the September issue, recognize 18 retailers for achieving operational excellence by fusing In electrophotography, making the toner adhere permanently to the paper. Heat fusing melts the toner, which is pressed into the paper. Cold fusing presses the toner into the paper without applying any heat. Flash fusing melts the toner with light, and no heat or pressure is used. technology solutions with business strategy and acknowledge best practices. In announcing the winners, the magazine states that "Winners of the Fusion Award for Multi-Channel Strategy compete on a plane far beyond bits, hits and hype of yesteryear yes·ter·year n. 1. The year before the present year. 2. Time past; yore. yes . They create or enhance competitive advantage with customer education, superior service and revenue growth." Goldspeed.com's CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , Neil Kugelman attributes the business growth and reduction in order processing cost to using CommercialWare's OrderMotion solution. "We have seen an 80% increase in repeat business and a significant decrease in operations costs since the implementation of OrderMotion." OrderMotion gives Goldspeed.com real-time inventory information, providing the tools for improved customer service by efficiently tracking inventory, detailing a customer's previous order history, and recognizing when an order is/was shipped, plus providing the customer the power to track the shipment. Goldspeed.com now has access to real-time reports on customers, suppliers, and vendors, giving the jeweler the business intelligence necessary to maximize efficiency. With one system for e-commerce, telemarketing telemarketing, the practice of selling goods or services to customers by means of the telephone or of surveying consumer preferences in telephone conversations. , and direct mail orders, all customer data resides in one place and is easy to mine for trends and patterns. "With CommercialWare solutions, retailers of all sizes have the ability to deliver world-class customer interactions that are fully supported by state of the art back-end systems for cross-channel retail programs," said Donny Askin, founder and CEO of CommercialWare. "The RIS Fusion Award, the tremendous success of Goldspeed.com and the functionality provided by OrderMotion are indicative of the results we strive to help our customers achieve. We are pleased that our solutions are delivering on the promise of cross-channel retail." RIS News (http://www.risnews.com) connects readers with the most influential retailers from more than 20 major vertical market segments across all retail channels - brick and mortar See bricks and mortar. , pure-play, catalog catalog, descriptive list, on cards or in a book, of the contents of a library. Assurbanipal's library at Nineveh was cataloged on shelves of slate. The first known subject catalog was compiled by Callimachus at the Alexandrian Library in the 3d cent. B.C. , and multi-channel. About CommercialWare, Inc. and OrderMotion Headquartered in Natick, MA, with offices in Toronto and New York New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of , CommercialWare Inc. develops cross-channel commerce infrastructure solutions that allow retailers and direct marketers to optimize transactions from all customer touch points. CommercialWare's comprehensive portfolio of products seamlessly links all aspects of the transaction lifecycle through point-of-sale, back-office, order management, fulfillment, customer service, collaboration, and analytics applications. The OrderMotion division delivers a complete on-demand solution that combines versatile functionality with the operating efficiency of a hosted service. CommercialWare offers a confluence confluence /con·flu·ence/ (kon´floo-ins) 1. a running together; a meeting of streams.con´fluent 2. in embryology, the flowing of cells, a component process of gastrulation. of cross-channel solutions that power many of the leading retail brands, including Abercrombie & Fitch, Party Land, Chico's, J.Jill, Ritz Ritz elegant and luxurious hotel opened in Paris in 1898 by César Ritz; hence, ‘ritzy, putting on the ritz.’ [Fr. Hist.: Wentworth, 429] See : Luxury Camera, Jos. A. Bank, and Patagonia. For additional information please visit: www.commercialware.com or www.ordermotion.com . |
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