CommWorks Helps Telecommunications Service Providers Optimize Network Resources.

Business Editors/High-Tech Writers

Network Capacity Management Service Gives Carriers

Fast, Accurate Information on Network Asset Utilization

CommWorks, a 3Com Company (NASDAQ: COMS), today announced the availability of a new professional service designed to help telecommunications service providers improve their management and forecasting of network capacity requirements.

The CommWorks(R) Network Capacity Management Service assists network operators in making business decisions on current and future capacity needs based on historical usage of the network. Armed with this information, the service provider can:

-- identify opportunities to reallocate network assets without affecting service performance;

-- avoid unnecessary expenditures and free up budgets by accurately showing where networks resources are adequate to handle demand; and

-- increase buying power by precisely forecasting, months ahead of time, when and where more capacity will be needed.

"Service providers invest significant resources to manage their networks and service performance," said Steve Shaffer, vice president, worldwide professional services, CommWorks. "Our Network Capacity Management Service equips network operators with additional tools they can rely on for accurate, detailed information specifically designed for managing network capacity."

"The carrier can make better-informed decisions about where, when, and how many resources to upgrade, reallocate or downgrade to enhance service performance," said Todd Landry, vice president, product management, CommWorks.

The Network Capacity Management Service is available today for dial access and Code Division Multiple Access (CDMA) wireless network deployments. A version of the service for Internet Protocol (IP) telephony networks is scheduled for availability later this year.

How it Works

CommWorks engineers perform a comprehensive assessment of each customer's current capacity management methods, tools, network design, available resources, business practices, and objectives. Through careful analysis of this information, CommWorks tailors a customized network capacity management strategy designed to match the service provider's business requirements.

CommWorks provides the resources, experience and tools necessary to get the network capacity management system up and running. Engineers configure, install and test the hardware and software components quickly, without unduly disrupting the customer's business or draining internal resources. The service includes comprehensive onsite training for network operators who will be working with the system as well as backup support from CommWorks engineers.

About CommWorks

CommWorks, a 3Com Company, supplies network service providers around the world with access infrastructures and IP services platforms that open new business opportunities and help them establish unique positions in a competitive marketplace. With flexible multi-service hardware platforms and modular software components, the comprehensive CommWorks architecture makes it possible for service providers to integrate their existing infrastructures with innovative technologies to deliver an array of next-generation IP-based enhanced services to their customers. For further information, visit www.commworks.com.

About 3Com Corporation

3Com is a global leader in functionally rich, easy-to-use networking products that connect businesses to their employees, customers and suppliers anytime, anywhere. 3Com is also a leader in Internet protocol (IP) service platforms and access infrastructure for the network service provider market. In 1979, the company was founded by one of the inventors of Ethernet technology on which virtually all local area networks are based. Since then, 3Com has sold more than 360,000,000 Ethernet connections. 3Com has headquarters in Santa Clara, California and offices around the world. For further information, please visit www.3com.com, or the press site www.3com.com/pressbox.

3Com and CommWorks are registered trademarks and the CommWorks logo is a trademark of 3Com Corporation.