CommTech and Daleen to Provide End-to-End Service Management Solutions.Business Editors WASHINGTON, D.C.--(BUSINESS WIRE)--June 27, 2000 BILLING 2000 Conference--CommTech Corporation and Daleen Technologies (Nasdaq:DALN) today announced a strategic alliance to provide end-to-end service management solutions for the fast-growing integrated communications provider (ICP (1) (Internet Cache Protocol) A protocol used by one proxy server to query another for a cached Web page without having to go to the Internet to retrieve it. See CARP and proxy server. ), DLEC (Data Local Exchange Carrier) A CLEC that specializes in DSL services primarily by leasing lines from local phone companies and reselling them to ISPs. The DLEC industry got off to a big start in the late 1990s, but ended up in trouble just a couple years later. , and cable operator markets. Under the alliance, the two companies will participate in joint marketing activities and integrate CommTech's FastFlow(R) Suite with Daleen's software products, including BillPlex(R) for customer management and billing, eCare for Internet self-care, and SwitchFlow(TM) for service activation. The integrated suite will provide flow-through provisioning for customer information, order processing, inventory, trouble resolution, service provisioning, billing and workflow processes, resulting in dramatically lower operating costs operating costs npl → gastos mpl operacionales and time required for service delivery. "CommTech's leadership in flow-through provisioning for DLECs, cable broadband and pure DSL DSL in full Digital Subscriber Line Broadband digital communications connection that operates over standard copper telephone wires. It requires a DSL modem, which splits transmissions into two frequency bands: the lower frequencies for voice (ordinary providers, coupled with its web-based, multi-tier, thin-client product architecture, provides an ideal complement to our products and our market direction," said Jim Daleen, chief executive officer for Daleen Technologies. "Customers will benefit from the seamless integration An addition of a new application, routine or device that works smoothly with the existing system. It implies that the new feature or program can be installed and used without problems. Contrast with "transparent," which implies that there is no discernible change after installation. and web-enabled automation that we will be able to deliver with our integrated solution." "We believe Daleen's brand name and leadership in the ICP market will clearly enhance our market presence. Its array of offerings, from customer management and billing to partner relationship management solutions, will enable CommTech to provide broader end-to-end solutions to our DLEC, DSL provider, and cable broadband customers," said Frank M. Fawzi, chief executive officer, CommTech Corporation. CommTech's FastFlow Suite is currently managing more than five million lines in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. and Europe, and can be provided via an ASP-hosted model. The FastFlow Suite comprises two products: FastFlow Order Fulfillment and FastFlow Service Activation, which provide a number of specific applications, including Product & Service Catalog and DSL Activation. The heart of FastFlow is its Workflow Engine, a persistent event bus that provides Java/CORBA/XML/SQL integration with CommTech and partner applications. FastFlow's Business Process Editor (BPE BPE abbr. Bachelor of Physical Education ) completes the picture by providing rapid, simplified customization of FastFlow-based systems and integration with third-party operational support systems. Daleen's BillPlex is a next-generation, convergent customer management and billing software solution designed to support any service on any network. eCare is an integrated, web-enabled self-care solution which enables service providers to create a personalized Internet portal, allowing subscribers to order new services, check the status of their accounts, and view and pay their bills online. SwitchFlow performs automated flow-through service activation and network provisioning for both voice and data services. About CommTech Corporation CommTech provides end-to-end flow-through provisioning and eBusiness solutions, empowering CSPs and their subscribers in the New Economy with real-time ordering and activation of DSL, cable broadband, and voice services. Its products help CSPs speed the development and marketing of new service offerings; improve time-to-market to generate revenue quickly; enhance customer service; and build brand loyalty. CommTech's customers and partners include more than 60 DLECs/CLECs, cable CSPs, network solutions providers, business consultants and systems integrators, ILECs, IXCs, other telecom and OSS Oss (ôs), city (1994 pop. 62,141), North Brabant prov., S Netherlands; chartered 1399. It is a significant industrial center. Manufactures include meat products, chemicals, pharmaceuticals, electrical equipment, and metalware. vendors, and international operators. CommTech is a member of and active participant in the Association for Local Telecommunications Services (ALTS ALTS Association for Local Telecommunications Services ALTS Aarhus Lawn Tennis Selskab (Denmark) ALTS Annotated Labeled Transition System ALTS Analogue Line Terminating Subsystem ALTS Automatic Laser Tracking System ), ASP Industry Consortium (Application Service Provider Industry Consortium, Wakefield, MA) A now disbanded trade organization founded in 1999 dedicated to research and standards in the application service provider (ASP) industry. , DSL Forum, National Cable Television Association (NCTA NCTA National Cable & Telecommunications Association (fka National Cable Television Association) NCTA National Cable Television Association (now the National Cable & Telecommunications Association) ), Telecommunications Industry Association See TIA. (body, standard) Telecommunications Industry Association - (TIA) An association that sets standards for communications cabling. Cables that TIA set standards for include: EIA/TIA-568A and EIA/TIA-568B category three, four and five cable. (TIA (1) (Telecommunications Industry Association, Arlington, VA, www.tiaonline.org) A membership organization founded in 1988 that sets telecommunications standards worldwide. It was originally an EIA working group that was spun off and merged with the U.S. ), and TeleManagement Forum. Headquartered in Cranbury, NJ, USA, CommTech has regional offices throughout North America and Europe. For more information, please visit www.comm.com or call 1-888-COMMTECH; outside North America call +1 609.655.2277. About Daleen Technologies Founded in 1989, Daleen (Nasdaq: DALN) is a leading provider of solutions that bond businesses and customers in the digital economy. Daleen's software solutions provide mission critical customer and partner management support for businesses that offer voice, data, web and applications hosting services over packet and circuit-switched networks. Daleen's eBusiness software products include eCare, for Internet-self care and partner management, BillPlex(R), for customer management and billing, and SwitchFlow(TM), for service activation. The company distributes its eBusiness software products throughout the world via Business Alliance Partners and other leading certified systems integrators including, Business Edge, Cap Gemini, Danet, Ernst & Young, Prolan pro·lan n. 1. Human chorionic gonadotropin. No longer in scientific use. 2. Either of two hormones of the pituitary gland, luteinizing hormone and follicle-stimulating hormone. No longer in scientific use. and Unisys. Daleen is an active participant and provides leadership in industry forums such as the Global Billing Association, Ordering and Billing Forum (OBF OBF Ordering and Billing Forum OBF Oregon Bach Festival OBF Oregon Brewers Festival (Portland, Oregon) OBF Open Bioinformatics Foundation OBF Out of Box Failure OBF Office of Budget and Finance OBF Ohio Bible Fellowship ), Internet Protocol Data Record (IPDR IPDR Internet Protocol Detail Record Organization IPDR Internet Protocol Detail Record IPDR International Project Development Roadmap (Canada) IPDR Internal Preliminary Design Review IPDR Individual Program Data Records ) working group, TeleManagement Forum and the Application Service Provider (ASP) Industry Consortium. In addition to its Boca Raton, FL headquarters, Daleen has regional offices located throughout the United States, and Toronto and London. For additional information regarding Daleen's products and services, visit the company web site at www.daleen.com. Forward-Looking Statements. All statements other than statements of historical fact included in this release are forward-looking statements. When used in this release, words such as "anticipate," "believe," "estimate," "expect," "intend" and similar expressions, as they relate to the Company or its management, as well as assumptions made by and information currently available to the Company's management, identify forward-looking statements. Actual results could differ materially from those contemplated by the forward-looking statements as a result of certain factors including, but not limited to: the effect of business and economic conditions; the impact of competitive products and pricing; and capacity and supply constraints or difficulties. Such statements reflect the current views of the Company with respect to future events and are subject to these and other risks, uncertainties and assumptions relating to the operations, results of operations, growth strategy and liquidity of the Company. FastFlow(R) is a registered trademark and FastFlow ASP(TM) is a trademark of CommTech Corporation. All other trademarks are property of their respective owners. |
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