Coming clean early pays off.
The practice of owning up to mistakes and offering compensation to
patients before they realize an error occurred can minimize malpractice
litigation, according to a report in a recent issue of the Annals of
Internal Medicine. Coming clean early apparently diminishes the desire
for revenge that motivates patients to sue, which is contrary to the
perception of most healthcare providers who think an admission of error
increases their liability.
COPYRIGHT 2000 Nelson Publishing
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2000 Gale, Cengage Learning. All rights reserved.
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