Comerica Names Clarke American as a 2002 National Quality Excellence Vendor.Business Editors DETROIT--(BUSINESS WIRE)--June 20, 2002 Comerica Incorporated (NYSE NYSE See: New York Stock Exchange :CMA CMA - Concert Multithread Architecture from DEC. ) presented Clarke American with a 2002 National Quality Excellence Vendor Award in a ceremony Tuesday, June 18, hosted by Elizabeth S Elizabeth, sister of King Louis XVI of France Elizabeth, 1764–94, sister of King Louis XVI of France, known as Madame Elizabeth. Deeply loyal to her brother, she remained in France during the French Revolution, suffered imprisonment, and was . Acton, Comerica's executive vice president and CFO See Chief Financial Officer. . Clarke American is one of five recipients of the award, which recognizes organizations that continuously demonstrate their professionalism, dedication and support of Comerica's vision of helping people be successful. Each year Comerica nominates vendors that supply products and/or services to the bank. To be considered for the award, a vendor is first nominated by a Comerica senior manager. Following that, each nomination is thoroughly reviewed, and a team comprised of Comerica employees from its primary markets of Michigan, Texas, California and Florida selects the award recipients. Clarke American provides checks and check-related services, contact center services and direct response marketing solutions. Last year Clarke American supplied Comerica with more than 567,000 orders of checks and accessories at a service rate far exceeding the industry average (source: Comerica Performance Measurements). Clarke American has had a relationship with the bank for more than 18 years. Charles Korbell, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Clarke American, said, "Receiving a National Quality Excellence Vendor Award from one of our banking partners is truly an honor. This recognition by Comerica further confirms our company's belief that providing excellence in all product and service areas is not just important, but essential to meeting and exceeding our partners' and customers' expectations." "Clarke American's assistance during the Imperial conversion last year and their excellent call center service are just two of the many examples of Clarke American's consistent flexibility and support of Comerica's check-printing needs," said Ralph W. Babb, Comerica's president and CEO. "We appreciate their customer service and willingness to partner with us to meet our needs." Matthew D. Wind, AVP AVP arginine vasopressin. Personal Financial Services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. Product Management, added, "Clarke American should be the standard when developing long-term partnerships at Comerica. Its commitment to quality and service is demonstrated with each project in which its team participates." About Clarke American Checks, Inc. Clarke American Checks, Inc. provides checks and check-related services, contact center services and direct response marketing solutions for the financial services industry. Clarke American, a recipient of the 2001 Malcolm Baldrige National Quality Award The Malcolm Baldrige National Quality Award is given by the United States National Institute of Standards and Technology. Through the actions of the National Productivity Advisory Committee chaired by Jack Grayson, it was established by the Malcolm Baldrige National Quality in the manufacturing category, is a subsidiary of Novar plc of Weybridge, Surrey, England. For more information, visit www.clarkeamerican.com. |
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