Comergent to Enhance DIRECTV Customers' Online Ordering Experience; Digital Television Entertainment Leader's New Online System Will Enable Timely Delivery of New Products and Services and Maximize Customer Satisfaction.REDWOOD CITY, Calif. -- Comergent Technologies(R), Inc., the leading provider of enterprise eBusiness solutions, announced today that DIRECTV, Inc., the nation's leading digital television service, selected the Comergent eBusiness System(TM) for its new centralized online order and offer process for customers. The new online ordering system will provide DIRECTV with the flexibility to maximize the acquisition, satisfaction and retention of customers, and reduce the overall costs of bringing new offers and products to market, attaining new customers, and allowing current customers to add or change their hardware and programming options. "As we introduce new offers and products, their timely delivery is critical if we're to maintain our position as the industry leader in customer satisfaction," said Mike Benson, CIO CIO: see American Federation of Labor and Congress of Industrial Organizations. (Chief Information Officer) The executive officer in charge of information processing in an organization. , DIRECTV, Inc. "Our needs include a highly configurable and flexible system with deep functionality and extendability to meet future growth. Comergent has the vision and strategy in place to meet our evolving eBusiness needs along with an outstanding reputation for customer service." "DIRECTV customers demand an outstanding entertainment experience and at the same time, because they have choices among providers, they are equally discriminating about customer service quality," said Jean Kovacs, Comergent president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. . "We are extremely proud of DIRECTV's selection of Comergent to enable their new online ordering system and look forward to a mutually rewarding relationship." About DIRECTV, Inc. DIRECTV, Inc. is the nation's leading digital television service provider with more than 15.4 million customers. DIRECTV and the Cyclone Design logo are registered trademarks of DIRECTV, Inc. DIRECTV (NYSE NYSE See: New York Stock Exchange :DTV (Digital TeleVision) Transmitting TV using digital signals. The major DTV standards are ATSC (North America), DVB (Europe) and ISDB (Japan). All three use MPEG-2 video compression and Dolby Digital audio compression. DVB and ISDB also include MPEG audio compression. ) is a world-leading provider of digital multichannel Using two or more paths for transmission or processing. It can refer to a variety of architectures including (1) multiple I/O channels between the CPU and peripheral devices, (2) multiple wires in a cable, (3) multiple "logical" channels within a single wire or fiber or (4) multiple television entertainment. DIRECTV is approximately 38 percent owned by News Corporation. About Comergent Comergent is the leading provider of eBusiness solutions for the extended enterprise. The Comergent eBusiness System(TM) orchestrates complex product, selling, and order management processes across multiple enterprise systems, business organizations, and sales channels. Comergent's customers are able to increase revenues while reducing the cost of sales by making it fast and easy for their customers to do business with them. Customers include industry leaders like Applied Biosystems, Best Buy, Cisco Systems, Gates Corporation, InterContinental Hotels Group InterContinental Hotels Group (IHG) (LSE: IHG NYSE: IHG) is a multinational company which operates several hotel brands. The largest hotel company by number of rooms (556,000 as of March 2007 [1]), its headquarters are in Windsor just outside Greater London and , J. C. Penney This article is about the department store chain. For its founder, see James Cash Penney. For the Irish retail chain branded Penney's, see Primark. J. C. Penney Company, Inc [1](NYSE: JCP; most commonly known today by the name JCPenney or simply , NEC (NEC Corporation, Tokyo, www.nec.com, www.necus.com) An electronics conglomerate known in the U.S. for its monitors. In Japan, it had the lion's share of the PC market until the late 1990s (see PC 98). NEC was founded in Tokyo in 1899 as Nippon Electric Company, Ltd. Solutions America, Pearson Education, Pitney Bowes, Symbol, The Toro Toro may refer to:
For more information, visit www.comergent.com. Comergent and the Comergent logo are registered trademarks of Comergent Technologies, Inc. Comergent eBusiness System is a trademark of Comergent Technologies, Inc. All other products or company names mentioned are used for identification purposes only, and may be trademarks of their respective owners. |
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