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Comdisco Introduces Family of Desktop Management Tools to Support New Services.


ORLANDO, Fla.--(BUSINESS WIRE)--Oct. 12, 1998--

Web-Based Procurement, Web-Enabled Asset Tracking and Industry's First

Decision-Support Tool for Desktop Management; Innovative Tools

Developed in Conjunction with Pilot Software and Trilogy A company founded in 1979 by Gene Amdahl to commercialize wafer scale integration and build supercomputers. It raised a quarter of a billion dollars, the largest startup funding in history, but could not create its 2.5" superchip. (TM)

Comdisco today announced a new, innovative family of desktop management tools designed to facilitate the critical procurement, asset tracking and decision-support functions within a strategic desktop management program.

Each of these tools supports Comdisco's Desktop Management Services (DMS (1) (Document Management System) See document management.

(2) (Defense Messaging System) An X.500-compliant messaging system developed by the U.S. Dept. of Defense.
), the company's next-generation of managed services An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality  focused on managing and leveraging desktop technology in a networked enterprise. These tools, as well as DMS and Comdisco's Infrastructure Management and Optimization strategic positioning, were announced today from the GartnerGroup Symposium/ITxpo.

"Well-designed tools play a crucial role in our best-practices approach to desktop management," said John Kresovsky, vice president and general manager of desktop services for Comdisco, Rosemont, Ill. "The innovative tools we're introducing today leverage new technologies in new ways; they will help us manage our customers' day-to-day desktop requirements, as well as provide access to the critical information they need to make strategic business and application decisions."

The first three tools to be introduced as part of this tools family are ComPLETE Asset Manager(TM), ComPLETE Buyer(TM) with Buying Chain(TM) and ComPLETE Decision Maker(TM).

ComPLETE Asset Manager - Web-Enabled Asset Management

As a central repositComPLETE Asset Manager is a web-enabled desktop management tool that captures information about an asset immc decision making.

The software enables asset managers and service technicians to update asset managem ComPLETE Asset Manager plays a central rolehe initial procurement stage. It also feeds infdevelopment that has gone into Comdisco's formegrates with leading help desk tools.

ComPLETE Buyer with Buying Chain - Standards-Based Online Procurement

ComPLETE Buyer(TM) with Buying Chain(TM) is the industry's first web-based tool for centralized cen·tral·ize  
v. cen·tral·ized, cen·tral·iz·ing, cen·tral·iz·es

v.tr.
1. To draw into or toward a center; consolidate.

2.
, automated hardware and software requisition A written demand; a formal request or requirement. The formal demand by one government upon another, or by the governor of one state upon the governor of another state, of the surrender of a fugitive from justice. The taking or seizure of property by government.  and procurement processing that interfaces to an asset management repository.

ComPLETE Buyer with Buying Chain(TM) is Comdisco's version of Buying Chain(TM), developed by Trilogy Software(TM), Inc., a leading provider of sales, marketing and business-to-business electronic commerce applications. The Comdisco version of Buying Chain was developed by Trilogy with design goals incorporating Comdisco's years of experience in asset management and technology procurement.

"Trilogy(TM) and Comdisco share a common vision in which every company is able to take advantage of online buying," said Rob Lilleness, director of product marketing at Trilogy(TM). "The Comdisco solution, powered by Trilogy Buying Chain, enables companies to automate the buying process and gain controlled buying access to hundreds of online suppliers, then maintain control of the asset's life at the company, saving time, money, and hassle."

When end users log on to the ComPLETE Buyer with Buying Chain Intranet application, they are able to view only the technology options that fit their specific profile. ComPLETE Buyer with Buying Chain provides real-time pricing and product availability as the order is being built. Once purchases have been selected, ComPLETE Buyer with Buying Chain routes the purchase request to the appropriate person based on rules defined in the system and then forwards the purchase order to the reseller An organization that sells hardware and software to the general public. Resellers purchase products from software publishers and hardware manufacturers. .

ComPLETE Buyer also is fully integrated with Comdisco's ComPLETE Asset Manager.

"Comdisco provides us with a single point of contact for all our desktop procurement needs," said David Carroll David Carroll is the name of:
  • David Carroll (b. 1913), a composer and musical director.
  • David Carroll (1950-1992), an actor
  • David Carroll, who pled guilty to the murder of his foster son, Marcus Fiesel
, chief financial officer for Miami Children's Hospital A children's hospital is a hospital which offers its services exclusively to children. The number of children's hospitals proliferated in the 20th century, as pediatric medical and surgical specialties separated from internal medicine and adult surgical specialties. , Miami, Fla. "Comdisco acquires the technology, configures and installs it and reconciles all reseller invoices. Leveraging their technologies and expertise, we're able to acquire the desktop equipment we need at the best price and with minimal effort on our part, freeing up our resources to focus on more strategic technology and business issues."

ComPLETE Decision Maker - Enhancing Decision Making through OLAP (OnLine Analytical Processing) Decision support software that allows the user to quickly analyze information that has been summarized into multidimensional views and hierarchies. OLAP tools are used to perform trend analysis on sales and financial information.  Technology

ComPLETE Decision Maker is the first and only OLAP-based decision support tool for desktop management. Used as part of Comdisco Desktop Management Service engagements, the tool allows both customers and Comdisco experts to analyze the customer organization's assets and their performance to facilitate successful business decisions.

Comdisco developed this application in conjunction with Cambridge, Mass.-based Pilot Software Inc., a leading provider of Web-based and client/server business intelligence solutions. Pilot's Pilot Decision Support Suite (PDSS PDSS Post-Deployment Software Support
PDSS Panic Disorder Severity Scale
PDSS Pre-Deployment Site Survey
PDSS Pediatric Daytime Sleepiness Scale
PDSS Parkinson's Disease Sleep Scale
PDSS Payload Data Services System
PDSS Phosphorus Decision Support System
) offers robust features, including the ability to handle very large databases (VLDB (Very Large DataBase) An extremely large database. What constitutes a VLDB is debatable, but databases of 100GB or more are generally considered the starting point. ) and very large user communities (VLUC).

"ComPLETE Decision Maker, based on Pilot's PDSS, provides Comdisco clients the ability to use sophisticated business intelligence tools for complete visibility into their organization's desktop infrastructure," said Walter Elliot Walter Elliot may refer to;
  • Walter Elliot (ICS) (1803–1887) Scottish Indian civil servant
  • Walter Elliot (politician) (1888–1958), Scottish Tory politician
  • Walter Elliot (English politician) (1910–1988), MP for Carshalton 1960–1974
, senior vice president sales and marketing for Pilot. "They can analyze their desktop-related data, discover critical factors and trends that drive the business, then use that knowledge to take specific actions to optimize company performance."

Drawing data from a variety of sources, including the ComPLETE Asset Manager as well as procurement, financial or help desk databases, ComPLETE Decision Maker provides a manager with the information required to make decisions about the technology infrastructure and its support. For example, information about the age, speed, memory and refresh (1) To continuously charge a device that cannot hold its content. CRTs must be refreshed, because the phosphors hold their glow for only a few milliseconds. Dynamic RAM chips require refreshing to maintain their charged bit patterns. See vertical scan frequency and redraw.  schedules of desktop technology within various departments could be accessed to help determine if and to what extent new technology, such as ERP (Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer. , can be rolled out successfully.

Comdisco, Inc. (NYSE NYSE

See: New York Stock Exchange
: CDO (Collaborative Data Objects) A programming interface from Microsoft for accessing MAPI-based e-mail, calendaring and scheduling servers. Originally called "OLE Messaging" and "Active Messaging," CDO wraps the Enhanced MAPI library into a COM object that provides the ), a technology services company, is one of the world's leading providers of solutions that help organizations reduce cost and risk. These services include desktop management, business continuity, network services, equipment leasing Equipment Leasing is a financing option to lease equipment for a certain amount of time. Leasing Benefits
  • Control secondary market, offer the ability to up-grade and trade-in.
  • Converts cash buyers of small machines to larger, more expensive purchases.
 and remarketing, and Year 2000 testing services. Comdisco's revenues for 12 months ended June 30, 1998, totaled $3.1 billion.

Comdisco is a registered trademark, ComPLETE Asset Manager, ComPLETE Buyer and ComPLETE Decision Maker are trademarks of Comdisco, Inc. Trilogy and Buying Chain are trademarks of Trilogy Software, Inc. Pilot Decision Support Suite is a trademark of Pilot Software. All other names are trademarks of their respective organizations.

Editors' Note: Additional information on Comdisco announcements made today is available at the company's web site (www.comdisco.com) or by contacting Holly Crilly at 847-518-5616. Information released by Trilogy and Pilot Software on the Comdisco tools is also available at their respective sites, www.trilogy.com and www.pilotsw.com.
COPYRIGHT 1998 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1998, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Oct 12, 1998
Words:1000
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