Comdial Releases New FX Series Computer Telephony Applications Server.CHARLOTTESVILLE, Va.--(BUSINESS WIRE)--Sept. 17, 1997--Comdial Corporation (Nasdaq NM:CMDL CMDL Climate Monitoring and Diagnostics Laboratory CMDL Common Mission Data Loader ) announced today that it has begun shipping its new FX Series computer telephony See CTI, VoIP and IP telephony. Computer Telephony - Computer Telephone Integration applications server. Deliveries to customers began September 11. Comdial expects to attract new customers who are looking to increase their business and improve customer service through the implementation of computer telephony based applications. The FX Series, a new-generation digital switching system, is an ideal platform for tailor-made voice/data communications solutions based on computer-telephone integration, or CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. . Featuring an on-board personal computer to drive multiple user applications, the FX Series is scalable to more than 200 ports and can be individually configured to meet the unique requirements of end users. Current software options include LAN-to-switch CTI connectivity, automated attendant In telephony, an automated attendant (also auto attendant or auto-attendant, or sometimes autoattendant or AA) system allows callers to be automatically transferred to a user's extension without the intervention of a receptionist. , voice messaging Using voice mail as an alternative to electronic mail, in which voice messages are intentionally recorded, not because the recipient was not available. , and PC-based call processing with screen pops. Near-term options include automatic call distribution, unified messaging, and voice communications over the Internet. In addition, multi-vendor integration protocol The Multi-Vendor Integration Protocol (MVIP) is a hardware bus for Audiotex equipment, a PCM data highway for interconnecting expansion boards inside a PC. It was invented and brought to market by Natural Microsystems Inc (now NMS Communications). compliant cards can be installed in the on-board PC to provide additional advanced features, such as text-to-speech conversion and interactive voice response. The average end-user cost of a full-featured, 40-user system is $25,000, excluding telephones and installation. That figure compares very favorably with the industry model of adding advanced voice processing features to a PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). or digital key telephone system as external peripherals, each requiring its own PC. Since the software is factory-loaded, installation and programming costs are dramatically reduced. Comdial Corporation is a market leader and technology innovator in the telecommunications industry. Comdial develops computer-telephone integration software and voice messaging software, in addition to designing and manufacturing voice/data networking technologies, digital communications platforms, and wired and wireless terminals. Safe Harbor Safe Harbor 1. A legal provision to reduce or eliminate liability as long as good faith is demonstrated. 2. A form of shark repellent implemented by a target company acquiring a business that is so poorly regulated that the target itself is less attractive. Statement This release contains forward looking statements that are subject to risks and uncertainties including, but not limited to, the impact of competitive products, product demand and market acceptance risks, reliance on key strategic alliances, fluctuations in operating results, delays in development of highly complex products, and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission. These risks could cause the Company's actual results for 1997 and beyond to differ materially from those expressed in any forward looking statement made by, or on behalf of, the Company. CONTACT: Comdial Corporation Dick Bucci, 804/978-2525, dbucci@comdial.com |
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