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ComBrio Launches Virtual Service Infrastructure - Providing On-Demand Support for On-Demand Networks.


Business Editors/High-Tech Writers

SOUTHBOROUGH, Mass.--(BUSINESS WIRE)--June 14, 2004

Patented Directed Circuit(TM) technology improves service levels,

increases security, and reduces total cost of ownership for remote

device support

ComBrio Inc., providers of on-demand support for on-demand networks, unveiled its Virtual Service Infrastructure(TM) (VSI VSI Vinyl Siding Institute
VSI Voltage Source Inverter
VSI Virtual Switch Interface
VSI Vertical Speed Indicator
VSI Voluntary Separation Incentive
VSI Virtual Socket Interface
VSI Vision Systems International
VSI Vertical Shaft Impactor
) today. ComBrio's VSI allows any support technician See PC technician and software technician.  to securely connect to any remote device by providing a secure, virtual, point-to-point connection over the Internet Internet

Publicly accessible computer network connecting many smaller networks from around the world. It grew out of a U.S. Defense Department program called ARPANET (Advanced Research Projects Agency Network), established in 1969 with connections between computers at the
 without opening a hole in the remote firewall. In today's corporate environment where IT missions must align align (līn),
v to move the teeth into their proper positions to conform to the line of occlusion.
 with the overall business and SLA's are increasingly tight, ComBrio's VSI improves service levels, increases security, and reduces TCO (1) (Total Cost of Ownership) The cost of using a computer. It includes the cost of the hardware, software and upgrades as well as the cost of the inhouse staff and/or consultants that provide training and technical support. See ROI. .

"Remote device support is critical to the IT infrastructure, and data centers today rely on a myriad Myriad is a classical Greek name for the number 104 = 10 000. In modern English the word refers to an unspecified large quantity.

The term myriad is a progression in the commonly used system of describing numbers using tens and hundreds.
 of solutions to solve their issues, spending billions of dollars in the process," said IDC Program Manager, Network Lifecycle Services & Software & System Support Christine Tenneson. "In today's optimized IT environment it is critical to implement a remote device support infrastructure that is dynamic, on-demand, cost effective, and secure. ComBrio's launch is one solution that helps in this quest."

ComBrio has developed an agent-less technology, which does not require any on site configuration; VSI deploys two solid-state appliances, the VSImanager and VSIgateway, and a rules-based policy manager, the VSIadministrator. The three components enable support organizations to dynamically establish directed circuits and then, purge To eliminate or delete.  them upon completion of a service session.

"Our solution can securely extend your existing network management application from endpoint to endpoint virtually; so remote locations appear as part of your logical LAN segment A section of a local area network that is used by a particular workgroup or department and separated from the rest of the LAN by a bridge, router or switch. Networks are divided into multiple segments for security and to improve traffic flow by filtering out packets that are not destined ," said David LeBeau, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of ComBrio. "ComBrio's VSI solution was born out of the necessity for large support organizations, whether inside a corporate environment, a service provider, or a third-party vendor, to securely access, monitor, and manage network devices."

LeBeau continued, "The past two years has been a testing pattern, installing ComBrio's VSI into several BETA environments. The knowledge and direction we gained with this program is evident today with a matured and complete VSI solution."

About ComBrio's Virtual Service Infrastructure

VSIadministrator

The VSIadministrator resides on a Linux server in the Network Operation Center (NOC (Network Operations Center) A central or regional location for monitoring a large network. Also called a "network management center" (NMC), "service management center" (SMC) or "network control center" (NCC), a NOC may be used to manage a large enterprise network, ). VSIadministrator logically extends the physical reach of your existing network beyond the NOC by expanding the footprint The amount of geographic space covered by an object. A computer footprint is the desk or floor surface it occupies. A satellite's footprint is the earth area covered by its downlink. See form factor.

1.
 of the network. It does this by removing geographical, physical, and technical boundaries between your NOC and those remote sites it supports.

VSIadministrator is responsible for establishing and applying policy-based rules, allowing support personnel remote device access via Directed Circuits.

VSImanager

Working in conjunction with the VSIadministrator, the VSImanager allows for the acceptance of a Directed Circuit between a VSIgateway, a targeted device, and the support technician. Upon completion of remote access needs, all policies and rules are removed leaving no open path for security vulnerability. A single VSImanager can support multiple VSIgateways.

VSIgateway

The VSIgateway resides at the customer's site, either in the DMZ (DeMilitarized Zone) A middle ground between an organization's trusted internal network and an untrusted, external network such as the Internet. Also called a "perimeter network," the DMZ is a subnetwork (subnet) that may sit between firewalls or off one leg of a  or behind the protected network. It provides continuous monitoring of all targeted devices. Directed Circuits are initiated from the VSIgateway, eliminating the need to open any in-bound holes in corporate firewalls, and minimizing the security risk. A VSIgateway can manage up to 100 devices or probes per location.

About ComBrio, Inc.

ComBrio provides a simple, secure, cost effective, on-demand support infrastructure for service-centric networks, allowing any support technician to connect to any remote device via our unique, policy-based Directed Circuits(TM).

Network managers can now utilize the Internet to dynamically control service access into their protected networks, while still shielding their assets from ongoing security threats. For more information, visit www.combrio.com.

ComBrio, VSI, Directed Circuits, and the ComBrio logo are trademarks of ComBrio, Inc.

Other brands and product names are trademarks of their respective owners
COPYRIGHT 2004 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Jun 14, 2004
Words:613
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