Colonial Life & Accident Insurance Reports High Satisfaction with Exstream Software's Dialogue.LEXINGTON, Ky. -- Dialogue Meets Colonial's Legacy Technology Conversion Requirements in Twelve Months Including Conversion of Over 130,000 Metacode Forms Exstream Software, Inc. (www.exstream.com) today announced positive reports from Colonial Life & Accident Insurance Company, a market leader in providing voluntary insurance to employees and their families. Exstream's Dialogue enterprise personalization Custom tailoring information to the individual. On the Web, personalization means returning a page that has been customized for the user, taking into consideration that person's habits and preferences. software replaced Colonial's legacy technologies for document creation (several of which were no longer supported by the product's vendor), providing a single comprehensive infrastructure for creating, personalizing and delivering its printed and web-based communications. Dialogue's content and system integration capabilities made it possible for the company to aggressively complete the entire conversion process in twelve months. With the initial technology conversion complete, Colonial expects to see significant reductions in data-driven document deployment costs using Dialogue. Key drivers in the company's selection of Dialogue included its robust design environment; high-performance engine; ability to automate To turn a set of manual steps into an operation that goes by itself. See automation. the retrieval and dynamic placement of variable images in policyholders' documents at run time--including graphics, electronic signatures and document images; and its unique ability to process policies, reports and letters converted from Metacode legacy forms. With Dialogue, Colonial was able to process Metacode image documents along with original data from legacy systems with minimal modification. "Converting 130,000 Metacode forms with 100% fidelity from another system for which we had no editable text source was a colossal co·los·sal adj. Of a size, extent, or degree that elicits awe or taxes belief; immense. See Synonyms at enormous. [French, from Latin colossus, colossus; see colossus. task," said Les Blackwell Black·well , Elizabeth 1821-1910. British-born American physician who was the first woman to be awarded a medical doctorate in modern times (1849). , systems analyst for Colonial. "Exstream was the only vendor that stepped up to the plate and came onsite to prove its product was capable of handling the conversion. The proof of concept they conducted convinced us that Dialogue was the only product with the power and speed to meet our conversion needs, while providing the feature set we needed to create rules-based, complex data-driven documents in the future." Going forward, Colonial plans to take advantage of Dialogue's intuitive design environment and easy-to-create business rules to give the company's business users more control over creation, personalization and maintenance of content, lessening dependency on IT resources. Additionally, the company reports Dialogue's ability to generate documents in real time will be employed to create documents interactively for online review and approval, significantly speeding the document creation and customization process. "We are very pleased that Dialogue executed Colonial's conversion from its legacy technologies with great ease and speed," said Michael Charest, vice president of Exstream's insurance practice. "Colonial is a leading edge insurance provider and its focus on the customer through implementing innovative technology is sure to even further increase its competitiveness in the industry." About Colonial Life & Accident Insurance Company Colonial Life & Accident Insurance Company is a market leader in providing voluntary insurance to employees and their families through the workplace, along with personal benefits communication, enrollment capabilities and commitment to service. A subsidiary of UnumProvident Corporation, Colonial is based in Columbia, South Carolina Columbia is the state capital and largest city of South Carolina. As of 2006, estimates for the population of the city proper is 122,819[1]. Columbia is the county seat of Richland County, but a small portion of the city extends into Lexington County. and operates in 49 states, the District of Columbia District of Columbia, federal district (2000 pop. 572,059, a 5.7% decrease in population since the 1990 census), 69 sq mi (179 sq km), on the east bank of the Potomac River, coextensive with the city of Washington, D.C. (the capital of the United States). and Puerto Rico Puerto Rico (pwār`tō rē`kō), island (2005 est. pop. 3,917,000), 3,508 sq mi (9,086 sq km), West Indies, c.1,000 mi (1,610 km) SE of Miami, Fla. . For more information visit www.coloniallife.com. About Exstream Software Headquartered in Lexington, Kentucky Lexington, Kentucky, United States, known as the "Horse Capital of the World," is located in the heart of the Bluegrass region. It is the second-largest city in Kentucky, after Louisville, Kentucky,[1] and the 68th largest in the United States. , USA, Exstream Software provides a single platform for businesses around the world to create and manage higher quality, fully personalized per·son·al·ize tr.v. per·son·al·ized, per·son·al·iz·ing, per·son·al·iz·es 1. To take (a general remark or characterization) in a personal manner. 2. To attribute human or personal qualities to; personify. customer communications of all types for delivery through batch, real-time 1. real-time - Describes an application which requires a program to respond to stimuli within some small upper limit of response time (typically milli- or microseconds). Process control at a chemical plant is the classic example. and interactive channels. Companies in the financial services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. , insurance, service provider, telecommunications Communicating information, including data, text, pictures, voice and video over long distance. See communications. , utilities and other industries benefit by getting communications to market as much as 85 percent faster, reducing document production costs up to 80 percent, and as much as tripling customer response. For more information about Exstream Software and its market-leading Dialogue enterprise personalization software, visit www.exstream.com, or contact Exstream at 859-296-0600 or info@exstream.com. All trademarks are the property of their respective owners. |
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