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Coldwell Banker Launches Concierge Service Program throughout Northern California; Unique Full-Service Customer Service Approach Designed to Ease Home Buying and Selling Experience.


SAN RAMON San Ramon (Spanish for "Saint Raymond") may refer to one of the following places:

Argentina
  • San Ramón de la Nueva Orán, a city
Costa Rica
  • San Ramón, Costa Rica, the municipality of San Ramón
, Calif.--(BUSINESS WIRE)--April 16, 1999--

Today Coldwell Banker Northern California Northern California, sometimes referred to as NorCal, is the northern portion of the U.S. state of California. The region contains the San Francisco Bay Area, the state capital, Sacramento; as well as the substantial natural beauty of the redwood forests, the northern  announced its new Concierge Service, a free customer service program designed to improve the process of buying, selling and maintaining a home by helping clients find qualified and reliable services in the shortest time possible.

The Concierge Service is now available to all clients of Coldwell Banker's Northern California offices through an alliance with ImproveNet (www.ImproveNet.com) -- the nation's largest independent service helping homeowners manage home improvement projects and find reliable contractors, designers, architects and home products.

"The Concierge Service demonstrates Coldwell Banker's commitment to maintaining helpful relationships with all its clients, whether they are buying, selling or just making their current house more of a home," said Avram Goldman, President and Chief Operating Officer Chief Operating Officer (COO)

The officer of a firm responsible for day-to-day management, usually the president or an executive vice-president.
 of Coldwell Banker Northern California.

"Wherever they are in the home-ownership cycle, we want to assist our clients in making informed decisions, and the ImproveNet screening process is a part of that," Goldman said. "For example, research has shown that those who obtain more than one qualified bid can average a 10 percent savings on their projects."

According to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 Goldman, Coldwell Banker clients will pay no additional cost for this convenience, and they may use it as often as they wish, paying only for services that they have contracted. Representing 33 trades and sub-trades with a database of more than 631,000 home improvement vendors, ImproveNet matches clients with remodeling remodeling /re·mod·el·ing/ (re-mod´el-ing) reorganization or renovation of an old structure.

bone remodeling
 and design professionals in their local area. The referred professionals have passed a rigorous ImproveNet screening process and many times are able to schedule the job immediately.

"ImproveNet is a natural fit with Coldwell Banker Northern California's desire to provide comprehensive home improvement services to homeowners. We are very excited to be a part of the Concierge Service and look forward to helping their customers find the remodeling advice and the screened professionals they need," said Gabriel Manjarrez, Vice President of Business Development for ImproveNet.

"The home selling and buying process can be overwhelming for those who have to spend countless hours arranging for contractors, movers, and much more. This new service is designed to ease the experience for clients who wish to enjoy the benefits of a full-service real estate firm," Goldman added.

Coldwell Banker sales associates will help their clients access and use the service and provide information about what services are available to match each client's requirements. Once the service request is received, it will be recorded for follow-up and tracked to completion. Clients will receive a copy of the schedule of services ordered and can contact a customer service representative for advice during any part of the process.

Trades featured in the Concierge Service and serviced by ImproveNet's exclusive network of professionals include remodeling, landscaping, interior design, earthquake upgrades, plastering plastering, house construction technique involving the application of plaster to walls and ceilings, exterior plasterwork being of a different composition and generally known as stucco. , plumbing, and tile/stone, to name a few. The Concierge Service also assists clients in arranging for car rental, home warranty A Home warranty is an insurance contract that covers the repair and replacement costs of home appliances. The warranty generally covers equipment and appliances such as dishwashers, plumbing systems, electrical systems etc. , mortgage services, moving, overnight lodging, storage and truck rental.

Additional products and services are available online through www.cbnorcal.com, which provides access to ImproveNet's web site, with its Product Showcase providing more than 5,000 product photos and descriptions as well as a Design Gallery with more than 1,000 design ideas and specs (SPECificationS) The details of the components built into a device. See specification. . The site also features a remodeling advice section with experts nationwide answering questions through message boards on home improvement subjects, as well as providing access to home improvement books, software, plans, tools and materials.

About Coldwell Banker Northern California

Coldwell Banker Northern California is the #1 residential real estate firm in Northern California with more than 75 offices and nearly 3,500 sales associates in Alameda Alameda (ăləmē`də, –mā`də), city (1990 pop. 76,459), Alameda co., W central Calif., on an island just off the eastern shore of San Francisco Bay; settled 1850, inc. as a city 1884. , Contra Costa Contra Costa can refer to:
  • Contra Costa County, California
  • Contra Costa (railroad ferryboat)
, Marin, Monterey, Placer, Sacramento, San Francisco San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden , Santa Clara Santa Clara, city, Cuba
Santa Clara (sän`tä klä`rä), city (1994 est. pop. 217,000), capital of Villa Clara prov., central Cuba.
, San Mateo San Mateo (săn mətā`ō), city (1990 pop. 85,486), San Mateo co., W Calif., on San Francisco Bay; inc. 1894. It is a commercial and retail center with some high-technology manufacturing. San Mateo, Spanish for St. , and Sonoma Counties.

About ImproveNet

ImproveNet, Inc. (www.ImproveNet.com) is the Internet's leading independent service helping homeowners manage home improvement projects and find reliable contractors, architects, designers and home improvement products. ImproveNet's web site contains information about thousands of products in more than 64 categories. ImproveNet's database contains information about more than 630,000 contractors, architects and designers nationally. The company matches homeowners with remodeling and design experts in their local area who have passed a rigorous proprietary screening test and achieved ImproveNet-certified status. The key criteria evaluated by ImproveNet's certification/screening system are credit history, legal judgements, license status (if required by local or state laws), customer or professional references and insurance.
COPYRIGHT 1999 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1999, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Apr 16, 1999
Words:731
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