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ColdSpark Enhances Policy Management and Workflow Integration for Message Management with Latest Product Releases.


ColdSpark, a BakBone Company, Announces New Releases of SparkEngine, Compliance Catalyst and MailFusion to Improve E-mail Automation and Compliance

SAN DIEGO San Diego (săn dēā`gō), city (1990 pop. 1,110,549), seat of San Diego co., S Calif., on San Diego Bay; inc. 1850. San Diego includes the unincorporated communities of La Jolla and Spring Valley. Coronado is across the bay.  -- ColdSpark,(TM) a BakBone Software This article about a company does not make it clear whether the subject meets the Wikipedia criteria for . ([R]) company (OTCBB OTCBB

See OTC Bulletin Board (OTCBB).
:BKBO), and leader in next-generation enterprise messaging platform and infrastructure, today announced new product enhancements to improve policy management and workflow integration for enterprise message management. The latest versions of ColdSpark's SparkEngine[TM] and Compliance Catalyst expand policy management to enhance electronic discovery and litigation An action brought in court to enforce a particular right. The act or process of bringing a lawsuit in and of itself; a judicial contest; any dispute.

When a person begins a civil lawsuit, the person enters into a process called litigation.
 support by extending message classification, forensics See computer forensics.  and routing capabilities. The new release of MailFusion[TM] provides better integration with organizational workflow and systems with new message approval, data extraction Data extraction is the act or process of retrieving (binary) data out of (usually unstructured or badly structured) data sources for further data processing or data storage (data migration).  and shared recipient list capabilities.

Organizations continue to look to leverage e-mail with customers, prospects and partners as a more-effective, lower-cost method of communications. ColdSpark's e-mail messaging platform provides a centralized point of control for distributed e-mail operations, reducing the operational costs associated with e-mail while improving e-mail compliance. The new policy management and workflow integration capabilities allow organizations to better leverage the messaging platform as an integrated system with other infrastructure platforms, including CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization.  and enterprise data warehousing See data warehouse.

data warehousing - data warehouse
 systems.

SparkEngine 6.9

The SparkEngine Mail Transport Platform[TM] replaces legacy e-mail transport with a scalable, high-performance and extensible infrastructure that integrates carrier-grade mail transport capabilities with security, compliance, e-mail processing and management applications. Highlights of the new version include:

Expanded Content Creation

* Supports remote sources of dynamic individualized in·di·vid·u·al·ize  
tr.v. in·di·vid·u·al·ized, in·di·vid·u·al·iz·ing, in·di·vid·u·al·iz·es
1. To give individuality to.

2. To consider or treat individually; particularize.

3.
 content using database or web service integrations

* Creates timely, targeted content for recipients while the message is in flight

Enhanced API

* Improved toolset for API users to build robust filter integrations

* Expanded third-party anti-virus integrations

New Routing Capabilities

* Enhanced Policy-based actions for address rewriting and re-routing of messages

* File, LDAP (Lightweight Directory Access Protocol) A protocol used to access a directory listing. LDAP support is implemented in Web browsers and e-mail programs, which can query an LDAP-compliant directory.  and Active Directory lookup support for compliance and content firewalls

New System Management Capabilities

* Extend SparkEngine's self-management capabilities

* Create alerts and dynamically re-configure based on a rate of change on any system statistic, such as mail queue size, throughput rates and policy match counts

Compliance Catalyst 1.5.1

Compliance Catalyst allows organizations to meet their specific compliance, e-discovery and litigation requirements by enabling a policy-based approach toward archiving e-mail, across enterprise groupware, CRM systems and other applications. Highlights of the new version include:

Enhanced Policy Management

* Policy fingerprints tag and record which policies were applied to the message at any point in time

* Improved user interface for policy authoring and set management

* Improved contextual display of rule composition errors

New Message Classification Capabilities

* Extensible lexicon support for HIPAA (Health Insurance Portability & Accountability Act of 1996, Public Law 104-191) Also known as the "Kennedy-Kassebaum Act," this U.S. law protects employees' health insurance coverage when they change or lose their jobs (Title I) and provides standards for patient health, , SOX and custom privacy policies

* Metadata, list-based and recursive See recursion.

recursive - recursion
 directory lookups for tagging and identifying data for e-discovery

* Archive routing, bifurcation Bifurcation

A term used in finance that refers to a splitting of something into two separate pieces.

Notes:
Generally, this term is used to refer to the splitting of a security into two separate pieces for the purpose of complex taxation advantages.
 and classification based on jurisdictional, legal entity and Active Directory attributes

Groupware Integration

* Extends the groupware compliance solution to support Microsoft Exchange Messaging and groupware software for Windows from Microsoft. Exchange Server is an Internet-compliant e-mail system that runs under Windows NT/2000 and Windows Server 2003. It can be accessed by Web browsers, the Exchange client, versions of Outlook and the earlier Windows Inbox.  2003 and 2007 journal reports

* Microsoft Exchange metadata and envelope recipients available for classification

* Support for archival and classification of Microsoft Exchange TNEF TNEF Transport-Neutral Encapsulated Format (Microsoft)
TNEF Transport Neutral Encapsulation Format
 and UUEncoded messages

MailFusion 2.6

MailFusion replaces disparate e-mail applications and delivery systems with an advanced enterprise platform for dynamic, data-driven, high-performance e-mail automation that is integrated with customer systems. MailFusion is designed to support a new approach to integrated customer experience, blended service and marketing programs that leverage customer data and enterprise content to deliver highly personal, highly relevant messages to customers. Highlights of the new version include:

Data Extraction

* Allows the MailFusion database to remain current while historical data is transferred into the customer's data warehouse or decision support system

* Provides the ability to analyze data for reporting and compliance purposes

Approvals

* Allows users to set up approval workflows for mailings, ensuring Sends have been reviewed and approved before launching

* Supports approving individual components of a mailing by one or more approvers, allowing them to focus on their area of expertise (e.g. list management vs. content)

List Management

* Enables customers to maintain multiple lists and/or one master recipient list that can be accessed across different business units

* Offers enhanced Query Builder capabilities, ensuring the right audience is targeted

"For the newest releases of SparkEngine, Compliance Catalyst and MailFusion, we focused on honing the critical features that help customers with better policy management and workflow integration," said Scott Brown Scott Brown may refer to:
  • Scott Brown (DJ)
  • Scott Brown (Scottish footballer)
  • Scott Brown (English footballer)
  • Scott Brown (Welsh footballer)
  • Scott P. Brown, a Massachusetts state senator
, senior vice president and general manager, ColdSpark. "Our technology allows organizations to better leverage their messaging platforms as integrated systems with other infrastructure platforms to help lower operational costs, improve performance and centralize message management."

About ColdSpark

ColdSpark is a leading provider of enterprise messaging infrastructure solutions and platforms, helping the world's most demanding companies increase the power of their e-mail to drive revenue, deepen customer relationships and improve business efficiency, while ensuring security, compliance and performance. ColdSpark's customers include many of the world's largest financial institutions and global 2000 enterprises. For additional information on ColdSpark solutions, or to schedule a demo, visit www.coldspark.com or call 866-902-2505.

About BakBone Software

BakBone Software is a leader in Universal Data Management. This provides a data-centric approach to integrating data protection, centralizing policy management and managing organizations' messaging infrastructure to optimize performance, increase data availability Refers to the degree to which data can be instantly accessed. The term is mostly associated with service levels that are set up either by the internal IT organization or that may be guaranteed by a third party datacenter or storage provider.  and improve corporate compliance. Learn more about BakBone's Universal Data Management vision at www.bakbone.com or e-mail info@bakbone.com.

BakBone[R], BakBone Software[R], NetVault[R], Application Plugin Module[TM], BakBone logo[R], Integrated Data Protection[TM], NetVault: SmartDisk[TM], Asempra[R], FASTRecover[TM], ColdSpark[R] and SparkEngine[TM] are all trademarks or registered trademarks of BakBone Software, Inc., in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area.  and/or in other countries. All other brands, products or service names are or may be trademarks, registered trademarks or service marks of, and used to identify, products or services of their respective owners.
COPYRIGHT 2009 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2009 Gale, Cengage Learning. All rights reserved.

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Publication:Business Wire
Date:Oct 6, 2009
Words:933
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