Cognos Selects WebEx Meeting Center to Power Interactive Web-Based Training Program For Global 2000 Businesses.

Business Editors/High-Tech Writers

SAN JOSE, Calif.--(BUSINESS WIRE)--April 16, 2001

Business Intelligence Solutions Leader Selects WebEx

Platform to Power New Web-Based Training Program.

WebEx Communications, Inc. (Nasdaq:WEBX), the leader in communications infrastructure for Web meetings, today announced that it has signed Cognos(R) (Nasdaq:COGN), the world's largest and most successful business intelligence company, as a new WebEx Meeting Center customer. Cognos is using WebEx to power its new Technical Information Presentation (TIPs) program, a training series delivered live over the Web by Cognos product specialists. The TIPs program is highly interactive, and with WebEx, TIPs instructors are able to demonstrate applications, give presentations, share documents, co-navigate Web pages, and even pass control to session attendees, all through a standard browser.

WebEx's Web-based meeting services enhance communications in areas such as sales, design, marketing, training, support, and partner management. WebEx recently received its third key Web conferencing patent. These patents cover important aspects of the technology and process behind real-time Web meetings.

"As a global organization, serving thousands of customers everyday, we needed a service with scalability, security, global reach, and performance," said Perry Kelly, director of worldwide support products for Cognos. "WebEx is the only service able to support the highly interactive, spontaneous nature of our TIPs program. With WebEx and TIPs, our customers are getting the focused technical information and attention they need to succeed in this competitive business marketplace."

"WebEx's platform and global network were designed to support everything from large-scale presentations to highly collaborative meetings," said Glenn Reinus, vice president of Worldwide Sales and Business Development at WebEx Communications.

"WebEx helps companies such as Cognos decrease costs, increase productivity and improve customer relations. WebEx is transforming the way companies communicate with partners, customers, suppliers, and colleagues."

Cognos is using a customized version of WebEx Meeting Center, one of the services built on the WebEx interactive platform. WebEx Meeting Center allows users to hold highly interactive, feature rich online meetings.

WebEx Meeting Center's real-time meeting features include:

-- Application Sharing -- enables participants to run a software application on
their desktop and have others view and optionally control the application.

-- Presentation Sharing -- allows meeting participants to spontaneously share
presentations without uploading the file to a server.

-- Document Sharing -- allows meeting attendees to jointly view a document or
graphic independent of the software application.

-- Web Co-Browsing -- allows participants to co-navigate the Web.

-- Desktop Remote Control -- allows the control of user's system remotely by
another meeting participant.

-- File Transfer -- enables file transfer to all participants within a meeting.


-- Polling -- enables instant feedback from attendees.

-- Live Chat -- allows participants to chat publicly and privately.

-- Record and Playback -- allows the recording of meetings for playback.

-- Live Video -- supports a desktop video camera, enabling easy
videoconferencing through a standard Web browser.

-- Comprehensive Browser-Controlled Teleconferencing -- allows attendees to
participate in a teleconference by calling into the meeting or having the WebEx
service call out to the attendee.

About Cognos

Cognos is the world's largest and most successful business intelligence company. Founded in 1969, Cognos does business with 17,000 customers in more than 100 countries around the world. Cognos business intelligence solutions and services are also available from more than 3,000 worldwide partners and resellers. For more information, visit the Cognos Web site at http://www.cognos.com.

About WebEx Communications, Inc.

Founded in 1996, WebEx Communications, Inc. (Nasdaq:WEBX), is the leader in real-time communications infrastructure for Web meetings. WebEx provides Web-based carrier-class communication services using its multimedia switching platform deployed over a global network. WebEx's services enable end-users to share presentations, documents, applications, voice, and video spontaneously in a seamless environment. WebEx services are used across the enterprise in sales, support, training, marketing, engineering, and various other functions. Please call toll free 877/932-3911 or visit http://www.webex.com for more information.

Editors should contact Colin Smith at Antenna Group 415/977-1912 or [e-mail].

This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These forward-looking statements may be identified by use of the terms anticipates, believes, continue, could, estimates, expects, intends, may, plans, potential, predicts, should or will, or the negative of those terms or similar expressions. These forward-looking statements are subject to significant risks and uncertainties. Actual results may differ materially from those described in such statements as a result of these risks and uncertainties. In particular, these forward looking statements include, but are not limited to, statements that the WebEx helps companies such as Cognos decrease costs, increase productivity and improve customer relations. Factors which could contribute to risks and uncertainties include, but are not limited to, the failure of customers to adopt the WebEx services, utilize them effectively in their business, and reduce their other expenses. A fuller discussion of the risks and uncertainties that could affect WebEx Communications, Inc. are more fully set forth in WebEx's filings with the Securities and Exchange Commission, including WebEx's 10-K, filed on April 2, 2001. WebEx Communications, Inc. assumes no obligation to update forward-looking information contained in this press release.