Cognigen Selects Voicecom for Voice Messaging and Unified Communications Services.

Business Editors

ATLANTA--(BUSINESS WIRE)--July 23, 2001

Leading Telecom Network Marketer to Distribute

Voicecom Services Through its 117,000 Agents

Voicecom, a leading provider of integrated communications solutions and a business unit of Ptek Holdings, Inc. (NASDAQ: PTEK) (www.ptek.com), today announced that Cognigen Networks, Inc. (OTC: CGNT)(http://www.cognigen.com), a leading Internet and network marketer of telecommunications and technology products and services, has selected Voicecom's voice messaging and Orchestrate(R) unified communications services as part of its core service offerings.

Through this agreement, Voicecom services will be marketed to Cognigen's 117,000 agents who will begin to market these services to their customers. Cognigen has significantly grown its agent base in the last few months, averaging more than 6,000 new agents a month.

"We selected Voicecom to provide our messaging and unified communications services based on their proven history in working with other leading agent-based organizations similar to Cognigen," said Darrell H. Hughes, Chairman and CEO of Cognigen. "As a global leader in Internet and network marketing, Cognigen's strategy is to build relationships with technology leaders like Voicecom to offer our dramatically growing agent base a full range of superior telecommunications and technology services. We believe that the new service offerings from Voicecom will fuel even more growth within our network."

"We're pleased that Cognigen selected Voicecom's voice messaging and Orchestrate unified communications services for their agents to add to their extensive telecom and technology offering," said Jeffrey A. Allred, President and COO of Ptek Holdings. "We believe that Cognigen will be a great new distribution partner because they have a motivated team of more than 100,000 agents that are already marketing products that complement Voicecom's services."

Voicecom joins a prestigious list of Cognigen partners including DIRECTV, Covad DSL, Microsoft, Palm Pilot, Sony, Sprint PCS and Verizon.

About Cognigen

Cognigen Networks, Inc. (OTC Bulletin Board: CGNT) (http://www.cognigen.com) is a Seattle-based Internet enabled marketer of discount long-distance service and related personal technology products operating through a network of 117,000 independent agents whose customized Web sites are linked to the corporate Web site (www.cognigen.com). In San Luis Obispo, CA, Cognigen operates a wholly-owned subsidiary, Cognigen Switching Technologies, a facilities-based international and domestic long-distance carrier and CLEC.

For more information, visit www.cognigen.

About Voicecom

Voicecom, a business unit of Ptek Holdings, Inc. (NASDAQ: PTEK) is headquartered in Atlanta, Ga. and operates offices in Asia-Pacific, Australia, Canada, Europe, and the Unites States to serve hundreds of thousands of customers worldwide.

Orchestrate (www.orchestrate.com), a unified communications and content service from Voicecom, provides subscribers with a personal local access number and allows users to do everything from making telephone calls, conference calls, and updating or checking their calendar, to receiving critical daily information such as stock quotes, news stories, and all of their messages including voice, fax and e-mail in one box. The service can be accessed via any Internet-enabled device or telephone. For more information visit www.voicecom.com

About Ptek Holdings, Inc.

Ptek Holdings, Inc. (NASDAQ: PTEK) is a leading provider of communications and data services, including conference calling and Web-based collaboration; high-volume fax, e-mail and voice message delivery; and personal communications management systems that handle voice mail, e-mail and personal content. Ptek's business units include Premiere Conferencing, Xpedite and Voicecom. The company's PtekVentures investment unit has ownership interests in various new technology companies. Ptek Holdings corporate headquarters is located at 3399 Peachtree Road NE, The Lenox Building, Atlanta, GA 30326. Additional information can be found at www.ptek.com.

For Investor Relations-related inquiries, please contact Eric Martin at 404-504-2461.

Statements made in this press release, other than those concerning historical information, should be considered forward-looking and subject to various risks and uncertainties. Such forward-looking statements are made pursuant to the `safe harbor' provisions of the Private Securities Litigation Reform Act of 1995 and are made based on management's current expectations or beliefs as well as assumptions made by, and information currently available to, management. A variety of factors could cause actual results to differ materially from those anticipated in Ptek's forward-looking statements, including the following factors: competitive pressures among communications services providers, including pricing pressures, may increase significantly; Ptek's ability to respond to rapid technological change, the development of alternatives to its products and services and the risk of obsolescence of its products, services and technology; market acceptance of new products and services; development of effective marketing, pricing and distribution strategies for new products and services; strategic investments in early stage companies, which have limited operating histories and are subject to significant risks, may not be successful and returns on such strategic investments, if any, may not match historical levels; the value of Ptek's business may fluctuate because the value of some of its strategic equity investments fluctuates; Ptek's strategic investments in companies that are subject to the Securities Exchange Act of 1934 are subject to the risks disclosed by those companies in their public filings; Ptek may incur significant costs and may be forced to make disadvantageous business decisions to avoid investment company status, and Ptek may suffer adverse consequences if it is deemed to be an investment company; Ptek's ability to manage its growth; costs or difficulties related to the integration of businesses and technologies, if any, acquired or that may be acquired by Ptek may be greater than expected; expected cost savings from past or future mergers and acquisitions, may not be fully realized or realized within the expected time frame; revenues following past or future mergers and acquisitions may be lower than expected; operating costs or customer loss and business disruption following past or future mergers and acquisitions may be greater than expected; the success of Ptek's strategic and other distribution relationships, including the amount of business generated and the viability of the strategic relationships, may not meet expectations; possible adverse results of pending or future litigation or adverse results of current or future infringement claims; risks associated with interruption in Ptek's services due to the failure of the platforms and network infrastructure utilized in providing its services; risks associated with expansion of Ptek's international operations; general economic or business conditions, internationally, nationally or in the local jurisdiction in which Ptek is doing business, may be less favorable than expected; legislative or regulatory changes may adversely affect the business in which Ptek is engaged; and changes in the securities markets may negatively impact Ptek.

For a detailed discussion of these and other cautionary statements and factors that could cause actual results to differ from the Company's forward-looking statements, please refer to the Company's filings with the Securities and Exchange Commission, especially in the "Factors Affecting Future Performance" included in the Management's Discussion and Analysis section of the Company's Form 10-K for the fiscal year ended December 31, 2000 and in subsequent filings filed with the Securities and Exchange Commission.