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Cobb County Water System Invests in Indus Software Solutions to Provide Customer Service Excellence; Providing the Next Level Of Service to Customer Base.


Business Editors

ATLANTA--(BUSINESS WIRE)--Feb. 17, 2004

Indus International Inc. (NASDAQ NASDAQ
 in full National Association of Securities Dealers Automated Quotations

U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on
: IINT), a leading provider of Service Delivery Management (SDM SDM - Schematic Data Model )(TM) solutions, today announced that the Cobb County Water System has successfully implemented Indus' Advantage and CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization.  Essentials and is now using the applications to achieve superior service for its more than 160,000 customers to whom the utility delivers more than 21 billion gallons of water annually.

The Cobb County Water System upgraded from its legacy mainframe system to the Indus Advantage Customer Management suite. Advantage was chosen for its flexible infrastructure with world-class functionality and streamlined business processes to provide better, faster and more reliable information to the utility's customer base. Indus' CRM Essentials is helping the water system verify water usage and bill payment with 24/7 customer support, as well as scheduling and optimizing service requests.

Cobb County Water System undertook an extensive review of several solutions providers, but chose Indus because of its functionality and implementation methodology. "The transition was seamless," said Casey Musselman, Cobb County Water System project leader. "Indus' team approach provided us the support we needed to implement, train and launch Indus Advantage, and the implementation was a huge success for us."

"Indus is the obvious choice for utilities that need the flexibility to tailor business processes and the functionality to deliver world-class performance while achieving cost efficiencies," said John Gregg John Gregg can refer to the following people:
  • John Robert Gregg (1867–1948), Inventor of Gregg Shorthand
  • John Gregg (CSA) (1828–1864), Confederate general
  • John Irvin Gregg (1826–1892), Union general
, executive vice president of Field Operations for Indus. "Our success stems from cutting-edge products coupled with exceptional customer service yielding customer loyalty with our utilities customers."

About Cobb County Water System

Cobb County Water System is a self-funded utility that holds the highest financial ratings from the nation's top bond firms. The system is currently in the midst Adv. 1. in the midst - the middle or central part or point; "in the midst of the forest"; "could he walk out in the midst of his piece?"
midmost
 of a five-year, $413 million program for major improvements such as expansion of wastewater facilities, water-sewer line replacement and repair to storm water structures -- all funded virtually debt-free through water revenue and budget savings. Cobb County Water System is supplied by the Cobb-Marietta Water Authority, which was named the Southeast's "Best In Water Quality Control" by the U.S. Environmental Protection Agency Environmental Protection Agency (EPA), independent agency of the U.S. government, with headquarters in Washington, D.C. It was established in 1970 to reduce and control air and water pollution, noise pollution, and radiation and to ensure the safe handling and .

About Indus International

Indus is a leading provider of Service Delivery Management (SDM) solutions, which help clients in a broad array of industries optimize the management of their customers, workforce, spare parts Spare parts, also referred to as Service Parts is a term used to indicate extra parts available and in proximity to the mechanical item, such as a automobile, boat, engine, for which they might be used.

Spare parts are also called “spares.
 inventory, tools and documentation in order to maximize performance and customer satisfaction while achieving significant cost savings. Indus customer, asset and workforce management Workforce Management (WFM) encompasses all the responsibilities for maintaining a productive and happy workforce. Sometimes referred to as HRMS systems, or even the larger ERP systems (Oracle, PeopleSoft, SAP). There are many software vendors within this space.  software products, professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products.  and hosted service offerings improve our clients' profitability by reducing costs, increasing capacity and competitiveness, improving service to their customers, facilitating billing for services and ensuring regulatory compliance. Indus solutions have been purchased by more than 400 companies in more than 40 countries, representing diverse industries -- including manufacturing, utilities, telecommunications, government, education, transportation, facilities and property management, consumer packaged goods and more. For more information, visit http://www.indus.com.

Safe Harbor Safe Harbor

1. A legal provision to reduce or eliminate liability as long as good faith is demonstrated.

2. A form of shark repellent implemented by a target company acquiring a business that is so poorly regulated that the target itself is less attractive.
 Statement under the Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and  of 1995

This press release contains statements, estimates or projections, that are not historical in nature and that may constitute "forward-looking statements" as defined under U.S. federal securities laws. These statements, which speak only as of the date given, are subject to certain risks and uncertainties that could cause actual results to differ materially from our Company's historical experience and our present expectations or projections. These risks include, but are not limited to, the successful completion and integration of the acquisition of Wishbone wishbone

see furcula.
 Systems, including the challenges inherent in diverting the Company's management attention and resources from other strategic matters and from operational matters, the successful rationalization of the Wishbone Systems business and products, current market conditions for Indus and Wishbone Systems products and services, Indus' ability to achieve growth in its core product offerings and the combined Indus/Wishbone Systems offerings, Indus' ability to achieve projected revenues and earnings, market acceptance and the success of Indus' and Wishbone Systems products, the success of the Company's product development strategy, Indus' competitive position, the ability to enter into new partnership arrangements and to retain existing partnership arrangements, timely development and introduction of new products, releases and product enhancements, current economic conditions, heightened security and war or terrorist acts in countries of the world that affect the Company's business, and other risks identified from time-to-time in the Company's SEC filings. Investors are advised to consult the Company's filings with the SEC, including its 2004 Annual Report on Form 10-K Form 10-K

A report required by the SEC from exchange-listed companies that provides for annual disclosure of certain financial information.


Form 10-K

See 10-K.
 and subsequent quarterly reports on Form 10-Q Form 10-Q

See 10-Q.
 for a further discussion of these and other risks. Financial results for any period are not necessarily an indication of the results that may be expected for any future period. The Company undertakes no obligation to publicly update or revise any forward-looking statements.

Indus is a trademark of Indus International, Inc. Other company and product names may be trademarks of the respective companies with which they are associated.
COPYRIGHT 2004 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Feb 17, 2004
Words:812
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