CoVia E-Business Portals Add Real-Time Collaboration and Reporting.

Business Editors/High-Tech Writers

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--May 23, 2001

New Features Extend the Power of CoVia's Market Leading

Customer & Partner Relationship Platform; Provides Business

Users the Ability to Easily Deploy Business Portals

with Integrated Real-Time Collaboration

CoVia Technologies, the leading provider of customer and partner-facing business relationship portals, today announced new, enhanced functionality for its InfoPortal(TM) platform, a turnkey software package that enables business users to create, deploy and manage private-labeled e-business collaboration portal networks for each of its customers, partners, clients, prospects and distributors to enhance sales effectiveness and loyalty.

Building upon its proven InfoPortal platform, CoVia has added significant, new real-time technologies including application sharing, team chat and enhanced agents. Now, real time collaboration among customers, partners and other valued constituents is seamlessly integrated into the portal application. Data and application sharing of business documents such as presentations, proposals and reports is extremely user friendly and efficiently allows business users to collaborate across geographic boundaries -- accelerating decisions and saving money. Used in conjunction with InfoPortal's Private Client Site technology, customer and partner-facing portals become real time workplaces in which negotiations, training and team activities can be effectively managed by sales people and other business users.

In addition, new, expanded agent technology now enables business level users to easily set sophisticated business logic that notifies them when a customizable customer or partner activity is taking place. InfoPortal tracks user activity within the portal network and can report, in real time, when a particular customer or prospect is actively using a portal, viewing a document or navigating the included content management system. This method of real-time notification enables business users to proactively analyze and respond to customer and partner interest often before they have a chance to posit a direct inquiry. All user data can also be imported into common analytics tools where further analysis of user behavior can be performed for targeted campaigns and one-to-one marketing efforts.

"The emerging e-business workplace promises to transform expensively orchestrated cooperation to efficient inter and intra-enterprise collaborative relationships that respond immediately to market demands," says Boyd Pearce, Chief Sales and Marketing Officer for CoVia, "the addition of these real-time InfoPortal features raises the bar for collaborative portal applications and puts CoVia squarely in the lead in this important new market."

The InfoPortal platform and associated workplace applications provide highly integrated, out-of-the-box solution sets that enable on-the-fly creation of collaborative business portals in as little as five minutes. The addition of real-time collaboration, team chat and agents, as well as managed content syndication and robust reporting further extends the platform's ability to support and manage multi-tier collaborative online relationships across an organization's extended value chain.

About CoVia

CoVia is the market leader for next-generation online workplaces that allow organizations to digitally replicate their own complex business relationships on the Internet so that collaboration, communication, and transactions can be conducted more rapidly and more effectively.

CoVia provides complete solution sets for the entire spectrum of business relationship applications encompassing employees, business units, suppliers, business partners, prospects, customers, and beyond. Using CoVia technology, organizations can deploy collaborative online environments that include their customer's customer, and other relationships not possible with any other solution. CoVia powers implementations by Intuit, ADP, American Airlines, SAP AG, Wells Fargo, The First American Corporation, and many more. For more information, please visit www.covia.com or call 650/428-1800.

Note to Editors: The recommended way of writing CoVia is all one word, with an uppercase C and V, all other letters lowercase. CoVia and InfoPortal are trademarks of CoVia Technologies Inc. All other company and product names may be trademarks of the company with which they are associated.