CoMatrix and Sound Advantage Sign Long-Term Agreement for Distribution of Mobility Messenger, a Speech-Enabled Communications Solution for Small Businesses.Business Editors/High-Tech Writers IRVINE Irvine, town, Scotland Irvine (ûr`vĭn), town (1991 pop. 32,507), North Ayrshire, SW Scotland, on the Irvine River estuary. Industries include iron and brass foundries. Other products are chemicals, electric goods, and clothing. , Calif.--(BUSINESS WIRE)--July 21, 2003 Sound Advantage today announced that Anaheim, Calif.-based CoMatrix Inc. has signed a long-term Long-term Three or more years. In the context of accounting, more than 1 year. long-term 1. Of or relating to a gain or loss in the value of a security that has been held over a specific length of time. Compare short-term. agreement to distribute Mobility Messenger(TM), a speech-enabled communications solution specifically designed and priced to meet the emerging communications requirements and budgets of small businesses. The product will be available for shipment in late July 2003. Mobility Messenger's features include speech-enabled auto attendant The part of an interactive voice response (IVR) system that replaces the human operator and directs callers to the appropriate extensions or voice mailboxes. See IVR. and voice mail, find-me/follow-me functionality and remote office call forwarding call forwarding n. A telephone service that enables a customer to have an incoming call automatically rerouted to another extension. Noun 1. . Specifically designed to integrate with Avaya, Nortel and Toshiba telephone systems, the Mobility Messenger solution ships "turnkey See turnkey system. " including all necessary hardware, software, installation instructions and end user training documentation as well as 90 days of remote telephone support provided by Sound Advantage. The Mobility Messenger's auto attendant utilizes a speech interface to efficiently route incoming calls to the desired person, department or company information. Significantly, the find-me/follow-me and remote call forwarding A telephone service that enables the automatic routing of a call from the called phone number to another phone number. It differs from regular call forwarding, in which the forwarding number is dialed from the called phone. functionality built into the auto attendant enables customers to be connected to employees regardless of their current location. By deploying the Mobility Messenger's speech-enabled auto attendant, companies can eliminate outdated out·dat·ed adj. Out-of-date; old-fashioned. outdated Adjective old-fashioned or obsolete Adj. 1. touch-tone systems that frustrate customers and result in a large number of incomplete calls and messages. Sound Advantage utilizes state of the art speech technology from Nuance Communications Nuance Communications is a computer software technology company. Their current worldwide headquarters is in Burlington, Massachusetts in the United States. Nuance provides speech and imaging solutions and is mainly known for its speech recognition and speech synthesis software that in its Mobility Messenger product to ensure a superior level of speech recognition. "By joining forces with Sound Advantage, we can now offer our resellers and their customers a small business communications solution that provides world class speech-enabled functionality and mobility features previously unavailable to this segment of the market," said Robert Bernstein, president of CoMatrix. "Signing CoMatrix as a distribution partner furthers our goal of providing competitive speech-enabled communications solutions to meet the current and emerging communications requirements of the small business market," said Hardy Myers Hardy Myers (born October 25 1939 in Electric Mills, Mississippi) is a lawyer and Democratic politician currently serving his third term as attorney general of the state of Oregon, United States. , president, Sound Advantage. About CoMatrix Established in 1987, CoMatrix specializes in supporting the supply requirements of the small business telecom reseller An organization that sells hardware and software to the general public. Resellers purchase products from software publishers and hardware manufacturers. . With a reputation for superior customer service and high inventory availability, the company maintains distribution locations on the east and west coasts to facilitate expedited delivery of telecom products to its approximately 8,500 customers nationwide. For additional information, contact Bernstein at CoMatrix Inc., 1831 N. Raymond Avenue, Anaheim, CA 92801, phone 800-888-7822, Fax 714-992-5980. Access the company's Web site at www.comatrix.com. About Sound Advantage Established in 1997, Sound Advantage is a leading developer of speech-enabled communications solutions for the small to medium enterprise market. The company's applications facilitate call completion and provide speech-enabled features and functionality to meet the emerging mobility requirements of today's workforce. For additional information, contact Denny Michael, vice president of marketing, Sound Advantage, 300 Commerce, Suite 100, Irvine, CA, phone 866-368-0400, Fax 714-368-7001. Access the company's Web site at www.soundadvantage.com. --30--JE/
CONTACT: Sound Advantage, Irvine
Denny Michael, 714-368-7000
dmichael@soundadvantage.com
KEYWORD: CALIFORNIA
INDUSTRY KEYWORD: TELECOMMUNICATIONS NETWORKING HARDWARE
COMPUTERS/ELECTRONICS MARKETING AGREEMENTS PRODUCT
SOURCE: Sound Advantage
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