Clio Customer Support Center Now Open: The Pinax Group Expands Operations.Business Editors MCLEAN, Va.--(BUSINESS WIRE)--March 26, 2002 After its acquisition of Clio(TM) in November 2001, The Pinax Group Inc. today announced it has opened their Customer Support Center (CSC (Card Security Code) A three- or four-digit number printed on the back of credit cards for security purposes. Called "Card Verification Value" (CVV) by Visa, "Card Validation Code" (CVC) by MasterCard and "Card Identification (CID) by American Express and Discover, ) in San Jose, California San Jose (IPA: /ˌsænhoʊˈzeɪ/) is the third-largest city in California, and the tenth-largest in the United States. It is the county seat of Santa Clara County. to service and support the Clio(TM) handheld PC Please help improve the article by adding information and sources on neglected viewpoints, or by summarizing and companion. "This is all part of a master plan to not only reestablish the Clio(TM) technology as a world leader but to provide the infrastructure to ensure customer loyalty," said Robert Sowah, The Pinax Group Inc.'s Chief Executive Officer. "Since our acquisition of the technology, we've taken deliberate strides to expand our operations and build our internal strengths accordingly." "We want our customers to feel secure in the fact that they can count on us for support and service," explained Sowah. "Clio(TM) customers rely on our machines and when service is required they need us to get the job done quickly and right the first time. I believe the extraordinary team of technical people we've gathered in San Jose San Jose, city, United States San Jose (sănəzā`, săn hōzā`), city (1990 pop. 782,248), seat of Santa Clara co., W central Calif.; founded 1777, inc. 1850. meets those needs." The San Jose Customer Support Center will provide multiple levels of support and resources, starting with access to online technical help via www.pinaxgroup.com. The Pinax Group's Clio(TM) is a three pound, 9" x 11", dual configuration handheld PC-like device that is known for its versatility and its portability. Its unique SwingTop(TM) design enables it to function either as a touch-screen tablet with handwriting recognition Handwriting recognition is the ability of a computer to receive intelligible handwritten input. The image of the written text may be sensed "off line" from a piece of paper by optical scanning (optical character recognition). or as a more traditional notebook with a nearly full-sized keyboard. The adaptable a·dapt·a·ble adj. Capable of adapting or of being adapted. a·dapt a·bil design is well suited for quick and efficient data capture or for any application that requires a larger screen size than those offered by palm-sized PC's. The Pinax Group is confident that the "point of" data collection capabilities of the Clio(TM) will transform the way information is compiled.
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