Clientele.Epicor EpiCor is a product derived from fermented baker's yeast culture. It was discovered after insurance data on employees of an animal food factory showed reduced illness. The producers espouse it to have antioxidant properties due to a combination of trace elements found including About Epicor Software Corporation For more than 18 years, Epicor Software Corporation has been dedicated to solving midmarket Midmarket Price around which a market maker derives bid and asked prices. business challenges by providing comprehensive enterprise software applications. Epicor's award-winning Adj. 1. award-winning - having received awards; "this award-winning bridge spans a distance of five miles" CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. solution, Clientele, enables small and midsize enterprises to manage their entire customer lifecycle. With Clientele, businesses are able to gather, organize, track and share prospect, customer, competitor and product information, to boost revenues and increase customer satisfaction. Epicor offers a full range of comprehensive solutions, providing a single point of accountability to promote rapid return on investment and low total cost of ownership. With more than 15,000 customers worldwide, including 3,000 customer relationship management (CRM) customers, Epicor supplies enterprises with everything they need for a successful implementation: quality products, experienced professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. , and excellent support. Epicor CRM Solutions: Clientele for Sales and Marketing: Right prospects, shorter sales cycles, and better customers. Clientele for Sales and Marketing is an award-winning tool that empowers a company's marketing and sales people to focus on the right opportunities, and gives them access to timely information. Clientele Customer Support delivers a complete call management and problem resolution solution for supporting external customers. Clientele enables businesses to provide timely, accurate, and complete assistance via phone, fax, e-mail, or the Web. Plus, it enables them to be more knowledgeable, responsive and proactive in communicating with customers, co-workers, and managers. Clientele HelpDesk provides the key capabilities needed for an internal help desk, including strong call management tools, knowledge management, detailed asset management and tracking of user profiling data. Clientele HelpDesk ensures that IT issues maintain visibility until they're they're Contraction of they are. they're be solved, which improves internal help desk responsiveness, and, ultimately, corporate productivity. Recent Awards and Accomplishments: * "Hottest Companies in 2002" by Start Magazine * Achieved Elite Microsoft (Microsoft Corporation, Redmond, WA, www.microsoft.com) The most successful and influential software company. Microsoft's software and Intel's hardware pioneered the PC and revolutionized the computer industry. Global Gold Partner Certification * Microsoft "ERP (Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer. Solution of the Year" for North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. 2001 * Deloitte & Touche Fast 50 for Orange County/San Diego 2000 and 2001 * Software Magazine's Software 500 - 2000 and 2001 * "Product of the Year" 2001 TMC's Customer Inter@ction Solution for Clientele HelpDesk * Customer Inter@ction Solutions "CRM Excellence Award" 2000 and 2002 * One of "Top eCRM Products of the Year" by Customer Inter@ction Solutions 2000 * CRM Power Golden Award "Best Midmarket CRM Product" 2000 Contact Information: Epicor Software Corporation The Clientele Group 8100 S.W. Nyberg Road, 4th Floor, Tualatin OR 97062 phone: 800-356-0912 fax: 503-612-2832 clientele.epicor.com |
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