Clientele Software licensed to use designed for Microsoft BackOffice logo.

TUALATIN, Ore.--(BUSINESS WIRE)--April 23, 1997--

Clientele Software Passes Stringent Technical Standards

Clientele Software, Inc., maker of Clientele(R), the No. 1 selling customer service software, today announced that it is licensed to carry the "Designed for Microsoft(R) BackOffice(R)" logo on Clientele, its market-leading customer management software product.

"Carrying the Designed for Microsoft BackOffice logo sends a message to our customers that we are committed to providing optimum performance whenever they use Clientele with Microsoft BackOffice products such as Microsoft SQL Server and Microsoft Exchange Server," said Dale Yocum, president and CEO of Clientele Software. "To qualify for the Microsoft BackOffice logo, we had to pass stringent tests that ensured high benchmarks of functionality and integration. We are very pleased to offer our customers the performance assurances of a Microsoft BackOffice-based solution."

The Microsoft BackOffice logo program is designed to ensure that software products meet specific integration standards. In this case, by receiving the Designed for Microsoft BackOffice logo, Clientele Software's Client/Server Option is also recognized as being well integrated with Microsoft SQL Server, Microsoft Exchange Server and other Microsoft BackOffice products.

Matt Ragen, customer management industry manager at Microsoft Corporation, commented, "We are pleased that Clientele Software has received the Designed for Microsoft BackOffice logo. By completing this rigorous certification process with their products, Clientele's customers will benefit from the integration and quality that are signified by certification in this program."

Clientele's Yocum added, "Microsoft platforms and tools ease the customization process and help quicken the actual deployment of our applications by our customers. By supporting a common environment across desktops and servers, our customers can easily build and manage solutions with Microsoft's products. Plus, with Internet technologies now included with Microsoft products, it's also easier for our customers to communicate with other departments in their company and with their customers-whether via e-mail or the Web, no matter if they're mobile or office-based."

Clientele Software offers a complete family of mission-critical software applications. In addition to Clientele, the market-leading customer service software, Clientele/IS is the internal support solution a growing number of mid-sized organizations are adopting to help them provide timely and expert help desk services. Clientele Conductor(TM) gives companies the benefits of having extra staff-without the overhead-by automating database monitoring, escalation and reporting. Clientele Replication Server(TM) enables companies to keep their Clientele database current and consistent-whether their Clientele users are at headquarters, a remote site or on the road-and provides secure, long-distance access to data without any performance penalties. Clientele's Client/Server Option gives companies a scalable, long-term growth path for supporting an increasing number of database users. ClienteleNet(TM) enables Clientele users to provide Internet/intranet customer service.

About Clientele Software

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Clientele Software is the market leader in customer service. Its applications are used in more than 1,500 customer sites worldwide. Clientele Software applications are used to simplify and automate various business processes and to manage various forms of customer relationships across a range of functional areas within a company. Clientele Software applications offer high returns on investment and lower total cost of ownership for many customer management applications. Founded in 1988, the company is located outside Portland, Ore., and has a European subsidiary as well as distributors in Canada and Australia. For more information, contact Clientele Software at [phone], by Internet at [e-mail] or via the World Wide Web at http://www.clientele.com . -0-

Clientele is a registered trademark and Clientele/IS, Conductor, Replication Server, Client/Server Option and ClienteleNet are trademarks of Clientele Software, Inc.

Microsoft and BackOffice are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

CONTACT: Clientele Software, Inc.

Phyllis McCanna, 503/612-2773 (voice)

503/612-2973 (fax)

[e-mail]

http://www.clientele.com