ClientXchange Named Top CRM Software Solution by Information Systems Marketing.NEW YORK--(BUSINESS WIRE)--March 2, 1999-- ClientXchange Wins Recognition Four Years in a Row Information Systems Marketing Inc. (ISM See ISM band. ) selected ClientXchange(TM) -- a customer relationship management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) software solution -- one of the "Top 15" leading packages for the fourth consecutive year. ISM, the premier CRM research, market analyst and consulting firm Noun 1. consulting firm - a firm of experts providing professional advice to an organization for a fee consulting company business firm, firm, house - the members of a business organization that owns or operates one or more establishments; "he worked for a , features reviews of the Top 15 CRM solutions in the seventh edition of The Guide to Sales, Customer Service and Marketing Automation. In announcing the Top 15 during a special session at the DCI (Display Control Interface) An Intel/Microsoft programming interface for full-motion video and games in Windows. It allowed applications to take advantage of video accelerator features built into the display adapter. Customer Relationship Management Conference & Expo at McCormick Place McCormick Place is an enormous exposition complex located in Chicago, Illinois. last week in Chicago, ISM president Barton Goldenberg described the CRM industry as "hotly competitive." ClientXchange, he said, is one of only two software developers to receive this award four years in a row. ClientXchange was chosen "because of its robust architecture and ability to scale up for the enterprise or down for the individual broker," he said. ClientXchange, formerly Client Technologies, is specifically designed for the financial sector. It enables such critical industry functions as account transfer, individual and enterprise-wide profitability analysis and broad scale accessibility through ClientXchange's open architecture. Managers can readily access the entire database of sales information and analyses on the client/server system or via the Internet. After testing the packages, ISM rates each one according to 95 selection criteria, including 51 business functions, 32 technical features and 12 user friendly/support features. "We've aimed to build a product that offers comprehensive functionality and can also be tailored to solve the individual needs of each end-user," said Louis Parks, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of ClientXchange. "We're delighted that ISM has recognized ClientXchange for these attributes four years in a row." ClientXchange is headquartered at 404 Park Avenue South, New York New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of , N.Y. 10016 (phone: 800/747-7388 or fax: 212/481-4144). Or visit its web site at www.ClientXchange.com (new online address as of March 3). |
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