ClientLogic Launches New Website; Global Service Engine for the New Economy Debuts Redesigned and Enhanced Site to Reflect Expansion of Services and Company Growth.Business Editors & High Tech Writers NASHVILLE, Tenn.--(BUSINESS WIRE)--June 6, 2000 ClientLogic, the international provider of integrated marketing, customer-contact management, and fulfillment services for e-commerce companies, today announced the launch of its new website (www.clientlogic.com). The website has been completely redesigned to reflect the company's growth, its expanding portfolio of innovative solutions and its dynamic vision for the future of e-business. "It takes strong partnerships and state-of-the-art technology to compete in the global marketplace," commented Mark Briggs, chief executive officer of ClientLogic. "We created this website to be a user-friendly, easily navigable NAVIGABLE. Capable of being navigated. 2. In law, the term navigable is applied to the sea, to arms of the sea, and to rivers in which the tide flows and reflows. 5 Taunt. R. 705; S. C. Eng. Com. Law Rep. 240; 5 Pick. R. 199; Ang. Tide Wat. 62; 1 Bouv. Inst. n. place where current and potential customers can get complete information about what ClientLogic offers, and to also get them excited about what this means to their business. Our new site was designed around proactively addressing today's complex infrastructures, and outlining a tailored package of Customer Relationship Management(TM) (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. (TM)) tools that bring all customer contacts back to enhancing and managing the customer experience. ClientLogic's new website provides an in-depth overview of the company's CRM(TM) service offering which features three seamlessly integrated solution sets; marketing, customer-contact management, and e-fulfillment. Designed specifically to help clients effectively acquire, retain, and create lifetime value of customers, marketing services include database mining and analysis; e-list, e-mail, and list campaign management; and continuity/subscription programs. Customer-contact management leads the granular granular /gran·u·lar/ (gran´u-lar) made up of or marked by presence of granules or grains. gran·u·lar adj. 1. Composed or appearing to be composed of granules or grains. 2. approach to the customer experience, supporting e-care, customer service, sales, or technical support via e-mail, on-line chat, fax, or voice-based contacts. These offerings are supported through global customer-contact centers across North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. and Europe. A seamless integration An addition of a new application, routine or device that works smoothly with the existing system. It implies that the new feature or program can be installed and used without problems. Contrast with "transparent," which implies that there is no discernible change after installation. of physical resources, processes, and technology in all stages of on-line purchasing defines ClientLogic's e-fulfillment solution. Warehousing, shipping, and inventory monitoring round out this service. The site features two real-life client solution scenarios that demonstrate the application and benefit of ClientLogic's solutions to both traditional and e-commerce companies as well as to their end-user. By providing a suite of solutions that result in an effective 360 degree view of the customer, businesses can now offer them an enhanced and more satisfactory buying experience. Coming shortly to the site are live demos for visitors to truly experience the ClientLogic edge. ClientLogic is headquartered in Nashville, Tennessee “Nashville” redirects here. For other uses, see Nashville (disambiguation). Nashville is the capital and the second most populous city of the U.S. state of Tennessee, after Memphis. , and is a subsidiary of Toronto-based Onex Corporation Onex Corporation TSX: OCX is a Toronto based investment firm. It was founded in 1983 by Gerry Schwartz. Today it is a publicly traded company but Schwartz has 67.6% of the voting control and continues to serve as Chairman and CEO. , a Canadian diversified company diversified company A company engaged in varied business operations not directly related to one another. A diversified company is less likely to suffer either a collapse or a spectacular gain in earnings compared with a firm concentrating its operations in a . ClientLogic was formed in 1998 from a group of best of breed companies and technologies. Currently, ClientLogic is a comprehensive unified enterprise with 33 facilities located throughout North America and Europe, supports 13 different languages, and is a pioneer of the Customer Experience Management (CEM CEM contagious equine metritis. CEM selective medium chocolate agar made with Eugon agar and 5% horse blood; used to cultivate Taylorella equigenitalis. (sm)) concept. ClientLogic's strategic global presence positions the company to provide optimal service to e-commerce and traditional companies worldwide. For more information, please visit the site at www.clientlogic.com |
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