ClientLogic Completes Sale of List Management, Brokerage, Compilation and Insert Media Business Unit; Transfer of Ownership Continues Partnership Opportunities for Leading Customer Service BPO.NASHVILLE, Tenn. -- ClientLogic, a leading international business process outsourcing Business process outsourcing (BPO) is the contracting of a specific business task, such as payroll, to a third-party service provider. Usually, BPO is implemented as a cost-saving measure for tasks that a company requires but does not depend upon to maintain its position in provider (BPO BPO Business Process Outsourcing BPO Benevolent & Protective Order (of Elks of the USA) BPO Benzoyl Peroxide BPO Business Process Optimization BPO Broker Price Opinions BPO Buffalo Philharmonic Orchestra ), announced today the sale of its list management, brokerage, compilation and insert media business to Mr. Lon Mandel, chief executive officer of this business unit for the past 20 years. The sale of this business unit, now called Specialists Marketing Services, Inc. (Specialists), became effective on November 30, 2005. As a leading provider of outsourced services in the contact center and fulfillment industries, the sale enables ClientLogic to focus more squarely on its core BPO offerings, while creating new service and revenue opportunities for Specialists. ClientLogic and Specialists intend to maintain a close strategic working relationship that includes cross promoting each other's services to existing and prospective clients. Although ClientLogic received interest from potential buyers in the past, none presented the synergistic opportunities achievable through the transfer of ownership to Mr. Mandel. "Lon Mandel is a seasoned marketing professional who has developed the strongest management team in the direct marketing industry and we applaud his efforts to grow the business beyond its current size and maintain its leading industry position," said David Garner, ClientLogic CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. . "His strong personal relationship with our mutual clients will ensure a smooth transition and we look forward to working with such a trusted partner to meet the customer service and marketing needs of our current and prospective clients." "I am excited to continue to provide industry-leading quality services to our client base while having the flexibility to grow Specialists beyond its current size and services," said Mr. Mandel. "This will provide expanded opportunities for our dedicated employees and more choices and diversity of services to our clients." About Specialists Specialists Marketing Service, Inc., provides List Management, Brokerage, Fulfillment, Insert Media, Compilation, Analytical, Campaign Management and Database Marketing services for over 60 of the nation's leading brands. About ClientLogic ClientLogic is a leading international business process outsourcing (BPO) provider in the customer care, fulfillment and back office processing industries. A subsidiary of Canadian diversified company diversified company A company engaged in varied business operations not directly related to one another. A diversified company is less likely to suffer either a collapse or a spectacular gain in earnings compared with a firm concentrating its operations in a Onex Corporation Onex Corporation TSX: OCX is a Toronto based investment firm. It was founded in 1983 by Gerry Schwartz. Today it is a publicly traded company but Schwartz has 67.6% of the voting control and continues to serve as Chairman and CEO. , ClientLogic's global footprint spans 50 facilities in 14 countries throughout North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. , Europe, Africa, Central America Central America, narrow, southernmost region (c.202,200 sq mi/523,698 sq km) of North America, linked to South America at Colombia. It separates the Caribbean from the Pacific. and Asia. ClientLogic's consistent service quality across channels, media and countries helps clients reduce service costs, improve customer retention and increase revenue per customer. ClientLogic's industry-leading clients include Sony Corporation, DIRECTV, ABN AMRO ABN AMRO Algemene Bank Nederland-Amsterdam Roterdam Bank (Dutch bank) , TiVo, British Telecom (BT), National Geographic Television, LTU LTU Luleå Tekniska Universitet (Luleå University of Technology; formerly Luleå Tekniska Högskola) LTU Lithuania LTU La Trobe University (Australia) LTU Lufttransport-Unternehmen GmbH , Neuf Telecom and United Online (Juno/NetZero). ClientLogic is among the top five global customer care providers, managing more than 296 million customer interactions. For more information, please visit http://www.clientlogic.com. |
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