Clickicallomni.com Launches Its Live, Interactive Web Service.Business/Technology Editors BRISTOL, Vt.--(BUSINESS WIRE) July 14, 2000 Companies can now deliver totally responsive service to customers over the Internet Internet Publicly accessible computer network connecting many smaller networks from around the world. It grew out of a U.S. Defense Department program called ARPANET (Advanced Research Projects Agency Network), established in 1969 with connections between computers at the in real-time 1. real-time - Describes an application which requires a program to respond to stimuli within some small upper limit of response time (typically milli- or microseconds). Process control at a chemical plant is the classic example. ; Technology brings live text and chat format together, offering business a complete online customer support solution A multi-million dollar contract lasting a period of 12 months between The Omni Group and Clickicallomni.com was announced today. Under the contract, The Omni Group will conduct all public relations public relations, activities and policies used to create public interest in a person, idea, product, institution, or business establishment. By its nature, public relations is devoted to serving particular interests by presenting them to the public in the most and marketing activities for Clickicallomni.com's new service launch. Branding the campaign I Click/I Call, Clickicallomni.com will offer live customer support for web sites and e-commerce sites throughout the Internet. This cutting-edge technology will provide the capability of both live text and chat format, as well as simultaneous audio communications over the Internet in real-time. As an introduction to the service, individuals are being provided with this capability at no cost for 30 days. For companies doing business on the Internet, this technology facilitates real-time sales and markedly improves customer satisfaction and service. Clickicallomni.com's service will enable online businesses to communicate with Internet users Internet user n → internauta m/f Internet user Internet n → internaute m/f in real-time, thereby enhancing the online shopping experience. The service offers clients the opportunity to increase sales, lower customer service costs and increase their responsiveness to customer needs. By providing potential customers with opportunity to call directly from their PC to any phone, businesses ensure that visitors receive information precisely at the point when it's most needed - when they're reaching purchasing decisions. This enhanced, live interactive experience results in visitors feeling increased confidence and attentiveness at·ten·tive adj. 1. Giving care or attention; watchful: attentive to detail. 2. Marked by or offering devoted and assiduous attention to the pleasure or comfort of others. to their needs. Due to this high level of interactivity and live, instant support, the ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). will increase by no less than 500%. "With this award-winning technology, we are in position to retail this type of service for S&P 500 companies as well as smaller home-based businesses, to effectively leverage their resources and improve their bottom line," states Antonio Treminio, President of Clickicallomni.com. Ken McCauley, Director of Marketing for The Omni Group, stated, "Omni has continually con·tin·u·al adj. 1. Recurring regularly or frequently: the continual need to pay the mortgage. 2. remained on the forefront of technology, enabling our clients to maximize their potential." The Omni Group is a full service marketing firm and ad agency, offering a full range of comprehensive services from public relations, marketing and advertising to Internet services, telemarketing telemarketing, the practice of selling goods or services to customers by means of the telephone or of surveying consumer preferences in telephone conversations. and worldwide satellite broadcasting. About Clickicallomni.com Clickicallomni.com is an Application Service Provider (ASP asp, popular name for several species of viper, one of which, the European asp (Vipera aspis), is native to S Europe. It is also a name for the Egyptian cobra (Naja haja). ) which offers real-time interaction technologies as an outsource service. Clickicallomni.com was established to suit the need for quick and easy solutions to customer service while conducting e-commerce business over the Internet. Clickicallomni.com is the parent company of interactive solutions ClickiCall(TM) and ClickiChat(TM) Tollfreeglobal(TM). |
|
||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion