ClickSoftware's Technology Captures Industry Award for Innovation and Customer Satisfaction; Field Force Automation Magazine Honors Leading Businesses.Business Editors/High-Tech Writers CAMPBELL, Calif.--(BUSINESS WIRE)--Oct. 7, 2002 ClickSoftware (Nasdaq:CKSW), the leading provider of end-to-end service optimization optimization Field of applied mathematics whose principles and methods are used to solve quantitative problems in disciplines including physics, biology, engineering, and economics. solutions, received top recognition from Field Force Automation magazine as being in the 2002 FFAB 40. The award recognizes companies that have brought to market the most technologically innovative ideas in the past 12 months. Other companies receiving recognition include Microsoft, IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) , Intel and Palm. "With customers ranging from Siemens Medical to Yankee Gas, ClickSoftware must continually con·tin·u·al adj. 1. Recurring regularly or frequently: the continual need to pay the mortgage. 2. push its envelope to keep global users satisfied. And while many companies claim to offer a field service suite, few can match ClickSoftware's scope of six different modules," stated the panel from Field Force Automation. "ClickSoftware is proud that its commitment to delivering cost savings and keeping customers satisfied has been recognized by our industry peers," said Corey Leibow, chief operating officer Chief Operating Officer (COO) The officer of a firm responsible for day-to-day management, usually the president or an executive vice-president. of ClickSoftware. "We like to show our customers how to profitably and successfully add cutting-edge, mission-critical solutions to make their mobile workforces and call center staff more productive and effective," he added. The FFAB 40 awards panel also singled out ClickSoftware's Service Optimization 7.0, as being capable of tripling single-server performance and scheduling more than 8,000 service calls in near real-time without degradation DEGRADATION, punishment, ecclesiastical law. A censure by which a clergy man is deprived of his holy orders, which he had as a priest or deacon. . About ClickSoftware ClickSoftware is the leading provider of end-to-end service optimization solutions that maximize service revenue and customer responsiveness while minimizing costs. ClickSoftware's ServiceOptimization Suite includes strategic and tactical workforce planning Strategic Workforce Planning involves analyzing and forecasting the talent that companies need to execute their business strategy, proactively rather than reactively, it is a critical strategic activity, enabling the organization to identify, develop and sustain the workforce , optimized service scheduling, intelligent problem resolution, wireless workforce management Workforce Management (WFM) encompasses all the responsibilities for maintaining a productive and happy workforce. Sometimes referred to as HRMS systems, or even the larger ERP systems (Oracle, PeopleSoft, SAP). There are many software vendors within this space. , and business analytics, connecting all organizational levels and all functions. The company is headquartered in Campbell, Calif., with offices throughout the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. , Belgium, Canada, Germany, Israel, and the United Kingdom. For more information about ClickSoftware, call 408/377-6088 or 888/438-3308 or visit www.clicksoftware.com. This press release contains express or implied forward looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended a·mend v. a·mend·ed, a·mend·ing, a·mends v.tr. 1. To change for the better; improve: amended the earlier proposal so as to make it more comprehensive. 2. , and Section 21E of the Exchange Act. These forward-looking statements forward-looking statement A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections. include, but are not limited to, those regarding ClickSoftware's products and markets, product functionality in future installations and benefits derived there from, and may include implied statements concerning market acceptance of our products, and our growing leadership role in the market. Such "forward-looking statements" involve known and unknown risks, uncertainties and other factors, which may cause actual results or performance to be materially different from those projected. ClickSoftware's achievement of these results may be affected by many factors, including among others, the following: uncertainties regarding product installation; uncertainties regarding continued market acceptance of our products; uncertainties regarding our intellectual property; and the uncertain effects of competition and other factors on our results of operations. The forward-looking statements contained in this press release are subject to other risks and uncertainties, including those discussed in ClickSoftware's filings with the Securities and Exchange Commission, ClickSoftware's prospectus dated June 22, 2000 and ClickSoftware's 10Q for the quarter ended September 30, 2000, and may be found within the sections titled Risk Factors and Management Discussion and Analysis. ClickSoftware does not undertake to update any forward-looking statements. Note to Editors: ClickSchedule and ClickAnalyze are registered trademarks of ClickSoftware, Inc. J.D. Edwards (J.D. Edwards & Company, Denver, CO, www.jdedwards.com) A developer of multinational, integrated enterprise software for distribution, finance, human resources, manufacturing and supply chain management. is a registered trademark of J.D. Edwards & Company. All other product and company names mentioned are the property of their respective owners and are mentioned for identification purposes only |
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