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ClickDotCare And CosmoCom Announce Alliance.


ClickDotCare and CosmoCom announced a strategic alliance in which ClickDotCare will provide consulting, outsourcing (1) Contracting with outside consultants, software houses or service bureaus to perform systems analysis, programming and datacenter operations. Contrast with insourcing. See netsourcing, ASP, SSP and facilities management.  and ASP asp, popular name for several species of viper, one of which, the European asp (Vipera aspis), is native to S Europe. It is also a name for the Egyptian cobra (Naja haja).  services to companies wanting the benefits from CosmoCom's technology, but who are looking for Looking for

In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with.
 a partner to identify, implement and manage their contact center solutions. ClickDotCare, a provider of Web-enabled contact center services, has partnered with CosmoCom for its CosmoCall Universe platform to support its new, state-of-the-art, Web-enabled contact centers and multichannel Using two or more paths for transmission or processing. It can refer to a variety of architectures including (1) multiple I/O channels between the CPU and peripheral devices, (2) multiple wires in a cable, (3) multiple "logical" channels within a single wire or fiber or (4) multiple  development lab, which provide customer care for the Fortune 1000 and the E-100 markets. ClickDotCare offers next-generation consulting and multichannel customer service solutions for in-house, outsourced and co-sourcing initiatives.
COPYRIGHT 2001 Technology Marketing Corporation
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2001, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Title Annotation:Company Business and Marketing; services
Publication:Customer Interaction Solutions
Article Type:Brief Article
Geographic Code:1USA
Date:Feb 1, 2001
Words:97
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