ClearOrbit Appoints Customer Relations Executive to Oversee Growing List of Customers; Former Dell Senior Manager, Andrew Ewing, to Drive and Sustain Superior Customer Relations.

Business Editors/High-Tech Writers

AUSTIN, Texas--(BUSINESS WIRE)--Dec. 16, 2003

ClearOrbit, the leading provider of real-time supply chain execution (SCE) software solutions, today announced the appointment of Andy Ewing as the Director of Customer Relations. Mr. Ewing joins ClearOrbit from Dell (Nasdaq: DELL) where he served as Senior Manager for Sustaining Application Services. Mr. Ewing is now responsible for ClearOrbit's Product Support, Quality Assurance and Customer Satisfaction, all areas where ClearOrbit has a well-earned national reputation for delivering services second to none.

As a Senior Manager at Dell, Mr. Ewing managed a team that provided operational, strategic and application support to The Dell Americas Operation Supply Chain, Manufacturing, and Financial facilities in the Americas, Malaysia, and Ireland. In addition, he has served in the Senior Director of Technical Support position at S1 Corporation (Nasdaq: SONE) and the Director of Global Support Services for 724 Solutions Inc., (Nasdaq: SVNX) out of their Austin facilities.

"The importance of customer service has emerged only recently as the lead value driver for many companies," said Mr. Ewing. "With its long tradition of superior customer service, ClearOrbit has proved to be ahead of its time by recognizing that superior customer service should be valued just as highly as the technical and tactical capabilities of its software. I couldn't be more excited about this new position and look forward to continuing in the ClearOrbit tradition of excellence."

"Companies routinely invest in new product development, sales or infrastructure, but ClearOrbit has long recognized the importance of investing in our customers. The appointment of Andy Ewing is a continuation of that ClearOrbit tradition," said Tom Dziersk President & CEO of ClearOrbit. "Mr. Ewing will be leveraging his experience at Dell, S1 Corporation, 724 Solutions and SCC Communications to ensure continuous improvement in our customer's satisfaction and their total experience with ClearOrbit. His mandate is to sustain world-class customer relations to our over 250 global clients and compliment our advanced software solutions."

About ClearOrbit

Since 1994, ClearOrbit has assisted more than 250 clients in automating and controlling their supply chain execution processes. ClearOrbit extends enterprise systems value with proven Supply Chain Execution (SCE) and Collaborative Supply Management (CSM) software solutions that allow customers to fully leverage their investment in enterprise applications while also gaining additional value by incorporating their trading partners into their supply chains. ClearOrbit products work within the existing enterprise system to leverage a "single version of the truth," expanding rather than duplicating functionality to eliminate inefficiencies in the supply chain. By using the customer's data model, ClearOrbit delivers on the promise of Enterprise Resource Planning (ERP) with fully integrated supply chain execution and collaboration solutions that address "last mile functionality" issues inherent in most ERP systems. ClearOrbit customers include Cisco Systems (Nasdaq: CSCO), JDS Uniphase (Nasdaq: JDSU), Texas Instruments (NYSE: TXN) and Applied Materials (Nasdaq: AMAT). See how enterprise systems can reach a higher level at www.clearorbit.com or call us at 800-324-5143.