ClearLogic, Inc. Enhances Customer Service Focus; Joseph Harris Joins as Client Service and Support Director.Business Editors/Hi-Tech Writers HADDONFIELD, N.J.--(BUSINESS WIRE)--April 4, 2000 ClearLogic, Inc, the e-media solutions company (TM) today announced that Joseph Harris The name Joseph Harris is shared by, amongst others:
Harris brings over fifteen years of hands-on technical expertise to his new assignment, including Novell professional certification Professional certification, trade certification, or professional designation, often called simply certification or qualification, is a designation earned by a person to assure that he/she is qualified to perform a job or task. . He has managed help desk and end-user support centers for both the public and private sector clients for the past seven years. His first priority, says Harris is "to make certain that ClearLogic's response to every customer is fast, reliable, and accurate." Under Harris' management, the ClearLogic approach to customer service will both take advantage of knowledge management concepts automated au·to·mate v. au·to·mat·ed, au·to·mat·ing, au·to·mates v.tr. 1. To convert to automatic operation: automate a factory. 2. tracking, and extend the company's commitment to personalized per·son·al·ize tr.v. per·son·al·ized, per·son·al·iz·ing, per·son·al·iz·es 1. To take (a general remark or characterization) in a personal manner. 2. To attribute human or personal qualities to; personify. response to every inquiry and issue. As its client base grows, ClearLogic will be enhancing its in-house In-house In the context of general equities, keeping an activity within the firm. For example, rather than go to the marketplace and sell a security for a client to anyone, an attempt is made to find a buyer to complete the transaction with the firm. built customer service and call-management application. The system is a frame-based web tool, enabling customer service representatives to use pre-populated fields to rapidly answer customer queries and dynamically add to the ClearLogic knowledge base. "Our goal", says Harris "is to respond to every customer query within minutes, and use the feedback from our clients to make our products and services even more robust". Commented Philip Burnham, ClearLogic's Chief Operating Officer Chief Operating Officer (COO) The officer of a firm responsible for day-to-day management, usually the president or an executive vice-president. to whom Harris will report, "We welcome Joe to the ClearLogic team. He brings us his philosophy of best practices, customer focus, and results". About ClearLogic, Inc. Since 1997 ClearLogic, Inc , the e-media solutions company (TM) has been delivering web-based services, software and solutions to clients who need comprehensive front and back-end systems integration, creative new media development and delivery, and network security. ClearLogic provides innovative net-centric services; software; security; multimedia design and production services to deliver business results via the Internet. NetProof (R), its flagship software product sets price/performance standards for internet-based collaborative proofing and revision tools for all types of media--text, graphics, video, and multimedia. For more information visit the web site at http://www.clearlogic.com or email info@clearlogic.com. Except for the historical information contained herein, the matters set forth in this press release, including, but not limited to, statements relating to relating to relate prep → concernant relating to relate prep → bezüglich +gen, mit Bezug auf +acc market needs and future product releases are forward-looking statements forward-looking statement A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections. within the meaning of the safe harbor Safe Harbor 1. A legal provision to reduce or eliminate liability as long as good faith is demonstrated. 2. A form of shark repellent implemented by a target company acquiring a business that is so poorly regulated that the target itself is less attractive. provisions of the Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and of 1995. These forward-looking statements may be identified by use of the words "expects," "will", "anticipate", "intends", "plans" and similar expressions. These forward-looking statements are subject to risks and uncertainties that may cause actual results to differ materially from those set forth in these forward-looking statements. These risks and uncertainties include, but are not limited to, those described in ClearLogic, Inc.'s Statements on Forms 8-K and SB-2 and other risks detailed from time to time in ClearLogic, Inc.'s SEC reports. ClearLogic, Inc. disclaims any intent or obligation to update these forward-looking statements. For releases on the World Wide Web, visit www.businesswire.com, or for more information about ClearLogic, Inc. as well as news releases and product information tours, visit the company's Web site at www.clearlogic.com |
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