Printer Friendly
The Free Library
19,607,059 articles and books
Member login
User name  
Password 
 
Join us Forgot password?

Clear Technologies and Silvon Software to Provide a Complete, End-to-End Customer Management Solution to iSeries Customers.


Business/Technology Editors

COPPELL, Texas--(BUSINESS WIRE)--June 20, 2001

Clear Technologies, Inc. today announced an alliance with Silvon Software to provide IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries)  iSeries middle-market customers with an end-to-end solution (jargon) end-to-end solution - (E2ES) A term that suggests that the supplier of an application program or system will provide all the hardware and/or software components and resouces to meet the customer's requirement and no other supplier need be involved.

Compare: turn-key solution.
 to automate their operational CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization.  and business intelligence functions. The partnership combines the integrity of two of iSeries' top ISV (Independent Software Vendor) A person or company that develops software. It implies an organization that specializes in software only and is not part of a computer systems or hardware manufacturer.  partners whose products complement each other in a way that is unique to this market. The terms of the agreement include sales channel collaboration and joint marketing programs between the firms.

"We are excited about the opportunity this partnership will provide," said Greg Colley, president of Clear Technologies. "For the first time, customers will be able to take advantage of the power of our combined products, Clear Technologies' Engage and Silvon Software's Stratum(TM), rolled into one Adj. 1. rolled into one - made up of several components combined into a single entity
combined - made or joined or united into one
 end-to-end solution that offers complete relationship management and the analytics needed for a strong competitive edge."

"This marketing partnership offers highly robust, yet very affordable, operational and analytical CRM (business) analytical CRM - Software which helps a business build customer relationships and analyse ways to improve them.  solutions to mid-market businesses that traditionally have been unable to invest in higher-end CRM applications," said John H. Hughes, senior vice president of Silvon Software, Inc. "It's a pleasure for us to team up with Clear Technologies to help iSeries users increase their customer retention and loyalty rates by having a single, integrated view of customer activity from which revenue-building and customer management decisions can be made."

About Silvon Software - www.silvon.com:

Silvon Software is a global supply chain-focused business intelligence solutions provider headquartered in the western Chicago suburb of Westmont, Illinois Westmont is a village in DuPage County, Illinois, United States. The population was 24,554 at the 2000 census. History
Westmont was developed largely because of the Great Chicago Fire.
. Since 1987, Silvon has focused on software-based business intelligence/analytic application solutions for manufacturing, wholesale distribution and retail organizations.

The Silvon Stratum suite of analytic applications Analytic Applications are a type of business application software, used to measure and improve the performance of business operations. More specifically, Analytic Applications are a type of Business Intelligence solution.  features completely integratable modules for Sales Performance Management, Marketing Performance Management, Manufacturing Performance Management, Procurement Performance Management, e-Business Performance Management, Customer Relationship Analytics and Activity Cost Management.

Silvon's analytic applications run on the IBM AS/400, Windows NT (Windows New Technology) A 32-bit operating system from Microsoft for Intel x86 CPUs. NT is the core technology in Windows 2000 and Windows XP (see Windows). Available in separate client and server versions, it includes built-in networking and preemptive multitasking.  and Unix platforms. Silvon provides professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products.  and global support along with a network of OEMs, value-added resellers and independent distributors. The company's products are currently installed in more than 1,400 sites worldwide.

About Clear Technologies - www.cleartechnologies.net:

Clear Technologies, Inc., is a Premier IBM Business Partner and a Lotus Premier Business Partner focused on delivering Customer Driven technology solutions to for IBM's Middle Market eBusiness Customers. In October IBM announced the new eServer line of products and selected Clear's CRM product, Engage as one of its key midmarket CRM solutions. Engage is an affordable CRM suite that provides enterprise-wide relationship management from contact to contract and beyond. Additionally, Engage has powerful marketing and project-related service activity tracking modules. Clear Technologies is located in Coppell, Texas, and was founded in 1993. For additional information on Clear Technologies, Inc., or Engage, visit www.cleartechnologies.net and www.getengage.com.
COPYRIGHT 2001 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2001, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

 Reader Opinion

Title:

Comment:



 

Article Details
Printer friendly Cite/link Email Feedback
Publication:Business Wire
Date:Jun 20, 2001
Words:463
Previous Article:PSINet Announces US$77 Million Definitive Agreement for the Purchase and Sale of Its Canadian Operations.
Next Article:Avid Introduces New Program to Connect Content Creators With Internet Content Distributors.
Topics:



Related Articles
DataMirror And Silvon Software Announce e-Business Intelligence Alliance.
IDC Ranks Silvon No. 1 In Revenue For Packaged Data Marts.
IBM and Silvon Software Form Strategic Alliance To Bring e-Business Intelligence Solutions to Midsized Industrial Enterprises.
IBAANERP NOW 'CLUSTERPROVEN' FOR ISERIES ON IBM'S ESERVER.
Silvon Software and 9ci Partner To Bring Complete Trade Fund Solution To Consumer Packaged Goods, Manufacturing, and Distribution Companies.
Silvon Software and ABC Technologies Form Alliance for Joint Application.
C3i, Inc. to Implement Siebel ePharma Solution for US Sales Force of Global Pharmaceutical Company.
Web site Performance Analysis. (E-Commerce Products).

Terms of use | Copyright © 2012 Farlex, Inc. | Feedback | For webmasters | Submit articles