Clear Technologies Promotes Mickey Patton to President and Chief Operating Officer of C2 CRM Division; Clear Technologies Optimizes Its Resources to Expand Growth Potential.Business Editors/High-Tech Writers DALLAS--(BUSINESS WIRE)--Jan. 12, 2004 Clear Technologies today announced the promotion of Mickey Patton to President and Chief Operating Officer Chief Operating Officer (COO) The officer of a firm responsible for day-to-day management, usually the president or an executive vice-president. for the C2 CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. division of the company. In his new role, Mr. Patton will oversee the day-to-day operations of the C2 division, including sales, implementation services and R&D for the company's popular C2 CRM software application. Mr. Patton joined Clear Technologies in 1998 after a distinguished career at CompUSA and Haggar Clothing Company where he managed the delivery of business applications through technical resources and information services See Information Systems. . Because of his knowledge and experience of implementing enterprise wide applications, Mr. Patton was tasked with the responsibility of delivering a Web version of Clear Technologies' popular CRM software in 2001. The new version, C2 CRM, is a fully functional enterprise CRM application that supports two-way integration for both IBM's Lotus Notes Messaging and groupware software from IBM Lotus that was introduced in 1989 for OS/2 and later expanded to Windows, Mac, Unix, NetWare, AS/400 and S/390. Notes provides e-mail, document sharing, workflow, group discussions and calendaring and scheduling. and Microsoft's Exchange for email and calendaring. In his new role as President and COO, Mr. Patton will continue to integrate the C2 sales team strategy with Best Practices implementation methodology to insure that C2 customers realize the best possible return on their CRM investment. In 2003, Clear Technologies was recognized as an IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) Strategic Alliance partner and C2 CRM was chosen as IBM's recommended CRM system for the mid-market. C2 CRM was also the recipient of ISM's Top 15 CRM solutions award for 2003. "C2 CRM continues to be an exceptional product that can benefit businesses across multiple industries and help SMB (1) (Small to Medium-sized Business) Also called "SME" (small to medium-sized enterprise), it refers to companies that are larger than the small office/home office (SOHO), but not huge. companies, in particular, become more profitable. It is our job as a CRM vendor to create, install, and implement our application so that each customer experiences value-add benefits and uses the tools that we provide to grow their business," said Mr. Patton. "This new organizational change will engage Clear's long-term strategy for C2's product development and positioning relevant to the SMB market See SMB. place," said Greg Colley, Clear Technologies' CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. . "Mickey has had a tremendous impact on the development of C2 CRM utilizing his diverse technical knowledge and expertise to articulate C2's value proposition at it relates to SMB customer needs. His efforts through the years have contributed significantly to C2's dynamic functionality and modular design." "In conjunction, Van Symons has changed roles to head Clear Technologies' eServer Division as President and COO," Colley said. About Clear Technologies Clear Technologies, Inc., is a Premier IBM Business Partner and a Lotus Premier Business Partner focused on delivering customer driven technology solutions for IBM's Middle Market eBusiness Customers. Clear Technologies developed C2 CRM software, designed to integrate sales, marketing and customer service into one seamless, collaborative operation. In addition to sales force automation Automating the sales activities within an organization. A comprehensive SFA package provides such functions as contact management, note and information sharing, quick proposal and presentation generation, product configurators, calendars and to-do lists. , C2 CRM provides effective marketing automation and project-related service activity tracking. Clear Technologies is located in Coppell, Texas, and was founded in 1993. For additional information on Clear Technologies, Inc. or C2 CRM, visit www.c2crm.com or call 1-888-339-4244. |
|
||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion