Clear Communications Ships ClearMarbles That Provide Web-Based Customer Access To Broadband Network Management.CHICAGO--(BUSINESS WIRE)--Oct. 21, 1997--Clear Communications today announced the availability of EarlyWarning(TM) and ReportCard(TM) ClearMarbles(TM) that provide customer network management over the World Wide Web. These software applications enable network service providers to offer customers a window into their virtual T1, T3 and SONET-based networks. EarlyWarning and ReportCard ClearMarbles provide corporate network managers the real-time management information they need when they bet their businesses on mission-critical applications running over wide area networks. Using these ClearMarbles, they can quickly isolate problems into or out of the network, eliminating guesswork and reducing overall Mean Time To Restore the application, resulting in higher customer satisfaction and a competitive advantage for the network service provider. As a first-line account management and customer support link, the new software lets carriers open up their operations support systems Operations Support Systems (also called Operational Support Systems or OSS) are computer systems used by telecommunications service providers. The term OSS most frequently describes "network systems" dealing with the telecom network itself, supporting processes such and publish alarm and performance information on a web page, allowing customers secure access to this real-time data Real-time data denotes information that is delivered immediately after collection. There is no delay in the timeliness of the information provided. Some uses of this term confuse it with the term dynamic data. from a Netscape or Microsoft Explorer browser browser Software that allows a computer user to find and view information on the Internet. The first text-based browser for the World Wide Web became available in 1991; Web use expanded rapidly after the release in 1993 of a browser called Mosaic, which used . The ClearMarble recognizes the customer's account and automatically partitions the network data and securely displays only the information on carrier facilities leased by that customer. The EarlyWarning ClearMarble identifies network alarms and early signs of degradation that precede network outages A network outage is an interruption in availability of a system due to the communication failure of the network. Network outages cost money directly to the organisation (for example Banks, Airlines, Online Transaction companies); or cost money indirectly to customers ISP, so that customers can anticipate problems on their networks and receive an indication of what the carrier is doing to resolve the issue. The ReportCard ClearMarble gives the customer an indication of network and circuit availability and performance over the last 30 days and previous 12 months. A Competitive Advantage for Carriers EarlyWarning and ReportCard ClearMarbles provide carriers customers with more information about their networks, and gives the customers an added feeling of security and control. Carriers can differentiate their services from their competitors offerings because they can change the fundamental way they conduct service management, and can provide more responsive service and reduce operating costs operating costs npl → gastos mpl operacionales . Based on Industry-Leading Clearview Network Window Software EarlyWarning and ReportCard ClearMarbles are new client applications for the Clearview(R) Network Window(TM) client/server application suite. Clearview Network Window is an open, modular and flexible set of integrated software-based solutions that have been designed to manage a carrier's customer networks more effectively and practically. Clearview Network Window speeds deployment of advanced telecommunications services In telecommunication, the term telecommunications service has the following meanings: 1. Any service provided by a telecommunication provider. 2. and helps network operations personnel run complex telecommunications networks A telecommunications network is a of telecommunications links and nodes arranged so that messages may be passed from one part of the network to another over multiple links and through various nodes. at peak performance by allowing users to predict network events, isolate faults, provide quality-of-service reports and integrate with legacy support systems for improved service delivery. Clearview Network Window enables carriers to offer customer network management through intelligent surveillance by integrating their wholesale "back office" and their retail "front office" operations to achieve operational excellence and customer intimacy. Each ClearMarble includes a 90 day warranty and optional solution services that make it easy to integrate ClearMarbles with existing web services (1) Loosely, any online service delivered over the Web. Such usage appears in articles from non-technical sources, but not in IT-oriented publications, because definition #2 below describes the correct use of the term. or create new ones. About Clear Communications Clear Communications was a telecommunications company based in New Zealand. Until merging into Telstra's operations in 2001, it was the biggest rival to Telecom New Zealand. Clear Communications Corporation is the leader in customer network management through intelligent surveillance applications for the telecommunications Communicating information, including data, text, pictures, voice and video over long distance. See communications. industry, providing software-based solutions that enable the deployment of advanced communications services. Customers include the leading local exchange and interexchange carriers See IXC. . Clear is headquartered in the Chicago area, with offices located nationwide. For more information on Clear and its products, call 847-317-2500, or access the company via the Internet at: www.clear.com . -0- Note to Editors: Clearview is a registered trademark of Clear Communications Corporation. Clearview Network Window, Clearview ClearCast and ClearMarbles, and Clearview LegacyGateway are trademarks of Clear Communications Corporation. All other products or trade names are trademarks or registered trademarks of their respective holders. CONTACT: Clear Communications Marti O Rourke, 847/374-8969 morourke@clear.com or C&B Public Relations public relations, activities and policies used to create public interest in a person, idea, product, institution, or business establishment. By its nature, public relations is devoted to serving particular interests by presenting them to the public in the most Mary-Margaret Wantuck, 617/450-4300 mary-margaret.wantuck@cbpr.com |
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