Clarke American Launches Check Reorder Express.

Business Editors

SAN ANTONIO--(BUSINESS WIRE)--May 3, 2000

Formerly Known as Reorder No Change,

Check Reorder Express Enhances Online Check Ordering Process

Clarke American, a provider of checks and innovative products and services for the credit union industry, announced that the name of its Internet-based check reordering process, Reorder No Change, has been changed to Check Reorder Express(SM), and that it now offers several enhanced capabilities. Check Reorder Express allows partnering credit unions' members to quickly reorder checks that require no personalization changes via the Internet.

Check Reorder Expres is a faster application to download than its predecessor, and the members who access the new program can order multiple quantities of the same check design and select expedited delivery options. Members may also select from a variety of associated accessories including personal home organizers, calculator covers and zippered Nappa leather checkbook covers. Best of all, Check Reorder Express is available in a secure Internet environment 24 hours a day/7 days a week, and can be accessed from a home PC either through the credit union's Web site or by directly accessing www.clarkeamerican.com.

Brad Wheeless, vice president and general manager Clarke American Credit Union Division, said, "We understand that member satisfaction is the key to ongoing success at the credit union, and that hinges on providing members with choices. Check Reorder Express gives members additional choices when purchasing their checks which help to create a greater level of member satisfaction."

One satisfied credit union member said, "When I used Check Reorder Express to order my checks, all I had to do was enter my account number, and my next check number was displayed. I verified that the information was correct, and within three days I had my new checks. It was very easy."

About Clarke American

Clarke American Checks, Inc., headquartered in San Antonio, is one of the largest specialty printers of financial institution checks in the United States. Since 1975, Clarke American has been helping credit unions increase member satisfaction, reduce operating costs and gain primary financial institution status. Producing more than 9.6 billion checks per year, Clarke American has an unmatched 99.92 percent printing accuracy rate in the industry.

Clarke American's unique services include InTouch Messaging and ServiceLine Plus(SM). InTouch(R) digital printing technology can be used to send a general introduction message about new products and services, announce branch openings or make a targeted offer to a specific member. ServiceLine Plus is a service offered to partnering credit unions, and was developed as part of Clarke American's service innovations to facilitate the check reorder and inquiry process.

For additional information about Clarke American's products and services, contact Julie Faulkner, director of marketing at [phone], write 10931 Laureate Drive, San Antonio, Texas 78249 or email [e-mail]. Visit the Credit Union Division Internet site at http://creditunions.clarkeamerican.com.