Clarify and Servigistics Deliver Integrated Inventory Control and Planning Solution.ATLANTA--(BUSINESS WIRE)--Aug. 3, 1999-- Clarify eFrontOffice and Servigistics Optimize Inventory for Service Parts Servigistics, a leading provider of planning and logistics solutions for service parts management, today announced a strategic partnership with Clarify Inc. (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :CLFY), a global provider of e-business solutions for the front office, offering Clarify eFrontOffice customers an integrated solution to reduce parts costs and inventory investments while simultaneously improving service. Combining Servigistics' and Clarify's leading-edge technologies enables logistics and inventory professionals to effectively forecast and plan optimal stocking and replenishment levels that maximize customer service and minimize cost. "The integration of Servigistics' and Clarify's field service solutions gives our customers the ability to immediately impact service parts revenue by identifying excess inventory and critical shortages," said Rod Lehman, director of product management for Clarify. "This capability enables companies to easily reduce inventory costs and increase service levels." Designed exclusively for service parts management, Servigistics planning solution offers complete functionality that covers every aspect of service parts logistics, from strategic analysis to tactical planning. Utilizing what-if analysis, management can identify trade-offs between service and investment to predict the impact of strategic decisions or business changes. Optimal stocking lists and levels are calculated for all parts and locations to track excess and shortages with expected stock-out dates and determine needed part procurement, repair and replenishment orders. As a result, most companies can reduce service parts inventory Noun 1. parts inventory - an inventory of replacement parts inventory, stock list - a detailed list of all the items in stock investment 5 to 35 percent while providing increased levels of service. And, using the Rapid Prototype Center, Servigistics can quickly model a company's business using actual data to measure the impact and value of the software before any investment is made. Clarify eFrontOffice, an award-winning front office product suite, includes ClearLogistics, a comprehensive, field service and logistics management Logistics Management is that part of Supply Chain Management that plans, implements, and controls the efficient, effective, forward, and reverse flow and storage of goods, services, and related information between the point of origin and the point of consumption in order to meet system that provides functionality for dispatching field technicians and managing spare parts Spare parts, also referred to as Service Parts is a term used to indicate extra parts available and in proximity to the mechanical item, such as a automobile, boat, engine, for which they might be used. Spare parts are also called “spares. inventory. The application tracks and manages all aspects of a field service or repair center organization, including part inventory levels, movement and usage, technician activity, time and expenses, install base changes and configuration, and customer escalation and response time. ClearLogistics reduces overhead costs overhead costs see fixed costs. and improves service quality by reducing parts misallocation and miscalculated inventory levels. "An immediate assessment of excess inventory with Servigistics' Rapid Prototype Center was the determining factor in our selecting them," said John Abels, manager of worldwide logistics for Auspex aus·pex n. pl. aus·pi·ces An augur of ancient Rome, especially one who interpreted omens derived from the observation of birds. [Latin; see auspice.] Noun 1. Systems. "Integrating Servigistics with our existing Clarify system will enhance our ability to better serve our customers while reducing costs." Participating in the Partner Pavilion at the upcoming Clarify Worldwide User Conference, August 22-25 in San Francisco San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden , Servigistics will be on-hand at booth no. 203 to demonstrate and answer any product related questions. About Servigistics Servigistics is a leading provider of planning and logistics solutions for service parts management. With complete functionality that covers every aspect of service parts logistics, Servigistics enables companies to perform what-if analysis, demand forecasting, optimal stock level setting, identification of excess inventory and critical shortages as well as recommendation of procurement, repair and replenishment orders. Using a unique modeling tool, the Rapid Prototype Center, Servigistics can measure the immediate impact and value of the software before any investment is made. Contact Servigistics at 770-821-5368, via e-mail at info@servigistics.com or on the web at www.servigistics.com. About Clarify Clarify Inc. is the world's second largest front office software provider. Clarify eFrontOffice combines customer relationship management, Internet relationship management and e-business capabilities in a single solution allowing companies to quickly deploy e-business sales and service initiatives. Clarify is the choice of leading corporations including British Telecommunications, Compaq, Federated Connected and treated as one. See federated database and federated directories. Department Stores This is a list of department stores. In the case of department store groups the location of the flagship store is given. This list does not include large specialist stores, which sometimes resemble department stores. , First USA, General Electric, Gillette, Microsoft, Prudential, Sony Corp and Toyota. Founded in 1990, Clarify is headquartered in San Jose, California San Jose (IPA: /ˌsænhoʊˈzeɪ/) is the third-largest city in California, and the tenth-largest in the United States. It is the county seat of Santa Clara County. . Its products are marketed through resellers, including Compaq and Hewlett-Packard, as well as direct sales and service organizations with offices in Asia Pacific, Europe, the Middle East, North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. and South America South America, fourth largest continent (1991 est. pop. 299,150,000), c.6,880,000 sq mi (17,819,000 sq km), the southern of the two continents of the Western Hemisphere. . Contact Clarify at 1-888-CLARIFY or 1-408-965-7000, via e-mail at info@clarify.com or the web at www.clarify.com. |
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