City of Tucson Awards 911 Renewal Contract to Southwest Ambulance.

Business Editors

SCOTTSDALE, Ariz.--(BUSINESS WIRE)--June 16, 2003

Rural/Metro Corporation (Nasdaq:RURLE) announced today that its Southwest Ambulance division has been awarded a one-year renewal contract to continue as the exclusive 911 ambulance partner for the City of Tucson and the Tucson Fire Department.

Southwest Ambulance enters its sixth year as the sole provider of Basic Life Support (BLS) medical transportation services with the new, one-year contract term, which begins July 1, 2003. The Tucson Fire Department provides all Advanced Life Support (ALS) ambulance transports. Billing services for all Tucson Fire Department transports are provided under a separate contract with Southwest Ambulance Medical Billing.

Jack Brucker, President and Chief Executive Officer, said, "We are very pleased to renew our contract in Tucson and look forward to another year of excellent service. The company's track record in recent months has been excellent when it comes to retaining long-standing contracts by providing customers with the top-quality care that they have come to expect."

Southwest Ambulance provides more than 20,000 BLS ambulance requests for transports each year throughout the City of Tucson and employs nearly 250 emergency service professionals to meet the medical transportation needs of the community. Under the agreement, the Tucson Fire Department will continue providing first response and Advanced Life Support (ALS) services to Tucson residents. Tucson Fire Paramedics will continue to be the first responders on scene during medical emergencies.

Tucson Fire Department Chief Dan Newburn said, "We've built an excellent relationship with Southwest Ambulance and they have been very responsive to our needs and requests. Our continued work provides the residents of Tucson with the best emergency medical care available."

Jeff Sargent, Vice President of Pima County Operations for Southwest Ambulance, said, "We value our partnership with the Tucson Fire Department and the City of Tucson and look forward to working together to explore innovative ways to enhance the delivery of emergency services to Tucson residents."

Rural/Metro Corporation provides emergency and non-emergency medical transportation, fire protection, and other safety services in approximately 400 communities throughout the United States. For more information, visit the company's web site at www.ruralmetro.com.

Except for historical information herein, this press release contains forward-looking statements that involve risks and uncertainties that could cause actual results to differ materially. These risks and uncertainties include, among others, the company's ability to collect its accounts receivable; competitors' actions; litigation matters; and the company's ability to sustain operating cash flow, secure new contracts, retain existing contracts, improve earnings and operating margins, further enhance the efficiency of the collection process, effectively manage collateral requirements and costs related to its insurance coverage, and the company's ability to cure or obtain a waiver of covenant non-compliance or an amendment to its credit facility or indenture. Additional factors that could affect the company are described in its Form 10-K as amended for the year ended June 30, 2002 under the caption "Risk Factors" in the Management's Discussion and Analysis section, and other factors as described from time to time in the company's SEC filings. The company disclaims any obligation to update its forward-looking statements.