City of Muskego Wins Gladfelter Award for Improving Public Services, Thanks in Part to ISYS Search Software.Business Editors/High-Tech Writers DENVER--(BUSINESS WIRE)--March 31, 2004 ISYS Search Software Established in 1988 in Sydney, Australia, ISYS Search Software (formerly Odyssey Development) is a developer of enterprise search software. The company's product suite includes applications for desktop search, network search, intranet search and enterprise search. (www.isysusa.com), a global supplier of enterprise search solutions for business and government, today announced that its customer, the City of Muskego, has won the first annual Lloyd D. Gladfelter award for its imaging system, which uses ISYS ISYS Institute for the Study of Youth Sports ISYS Intelligent Systems Research Group (Madrid, Spain) ISYS Integrated System to enable search across thousands of PDF files. The University of Wisconsin awarded the City of Muskego the Gladfelter Award for the improvement of public services Public services is a term usually used to mean services provided by government to its citizens, either directly (through the public sector) or by financing private provision of services. in Wisconsin and in recognition of the public benefits resulting from the new system. At the onset of the project, the City had to scan and OCR OCR in full optical character recognition Scanning and comparison technique intended to identify printed text or numerical data. It avoids the need to retype already printed material for data entry. a massive hard copy collection of public information records. Comprised of thousands of documents dating back to 1964, this collection included information such as Municipal Codes, Charter Ordinances, Zoning Codes and Comprehensive Plans. Once the collection had been scanned and converted into PDF (Portable Document Format) The de facto standard for document publishing from Adobe. On the Web, there are countless brochures, data sheets, white papers and technical manuals in the PDF format. format, the City added ISYS to the system. Using ISYS:web on its site (http://www.ci.muskego.wi.us), the City enabled both its staff and the general public to search these documents, thus drastically improving their ability to research and access this information, while simultaneously reducing the time spent on this process. "Our Clerk/Treasurer recently researched the history of 'Legal Lot Status' in two hours with the system, which would have previously taken at least two days by pulling the hard copy documents," said Joe Sommers, Director of Information Systems, City of Muskego. "The biggest advantage of the system is that it provides information to all citizens of the City that they otherwise would not have had access to, thus ensuring they have a faster, more convenient means for accessing government information." The award was presented to five applicants at the Department of Political Science's Centennial Dinner, for "meritorious proposals improving federal, state, county or municipal services This article or section deals primarily with the United Kingdom and does not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. in the State of Wisconsin." "The City of Muskego's success with its new approach to public information access is a clear illustration of what organizations can achieve when applying technology for real and measurable gains," said Michael Blaszak, vice president, ISYS Search Software. "The talk in our industry concerning omnipotent computer intelligence and unexplainable voodoo is all well and good in the lab, but has done little in practice for organizations seeking immediate and tangible results. Our hope is that others will see the benefits the City has derived and use them as guiding principles for their own deployments." About ISYS Search Software Established in 1988, ISYS Search Software is a global supplier of search solutions for business and government. The company's award-winning software suite offers a broad range of products designed to meet the diverse information retrieval and knowledge management needs of organizations operating in a variety of industries, including government, legal, law enforcement and recruitment. Headquartered in Sydney, Australia, ISYS also maintains offices in Denver and the UK. The company's customers include the USDA USDA, n.pr See United States Department of Agriculture. , Boeing, Perkins Coie, Management Recruiters International (MRI 1. (application) MRI - Magnetic Resonance Imaging. 2. MRI - Measurement Requirements and Interface. ), the U.S. Department of Justice, the Miami Police Department The Miami Police Department, often referred to as the City of Miami Police, is the chief police department of the U.S. city of Miami, Florida. Their jurisdiction lies within the actual city limits of Miami, but have mutual aid agreements with neighboring police departments, , BlueCross BlueShield and the IRS An abbreviation for the Internal Revenue Service, a federal agency charged with the responsibility of administering and enforcing internal revenue laws. . Additional information can be obtained by phone at 800-992-4797 and via the Web at http://www.isysusa.com. |
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